Everything was amazing. Loved the attention and the pictures. Tech had a lot of patience since baby…read moreboy was covering his face with his little fist. Loved it! Highly recommend!

Kelly is literally amazing, She did her best to make baby boy turn around and see his face. We did…read morenot leave without pictures of his face even though he wasn't cooperating she made it happen!!. She's very nice and communication skills are amazing. Her waiting room is cute and organized, didn't have us waiting and we had an amazing experience.

My daughter is expecting and wanted to have a small intimate baby shower at First Impressions. She…read morecalled and was told to call back later in the week to set up a time for us to see the room. However, when she called back and text, she did not get a response. Which has been 2 weeks now. Then I called and left a message, and I have not gotten a response either. I understand life happens, so I gave it a week, and I still have not received a response. It's very frustrating because my daughter was very excited to have this scan and share the experience with family. I was going to pay $500 for the shower and $100 for an additional hour. Although, I will be paying First Sight in Frederick Maryland who actually answers their phone.

SUCH AN AMAZING EXPERIENCE. It was so cozy in there and the baby is on a big tv screen the whole…read moretime so both parents can see. We are so happy and it was worth every penny

Overall this Loudoun office for imaging radiology was very convenient to use! Walk in for the xray…read moreexams and online central scheduling for ultra sound. Waiting not even 5 minutes after manually reviewing insurance information and re reviewing info from online checkin. Debrah at the checkin office was very professional and efficient checking us in. Would visit this location again!

I have tried 3 times waited on hold for 25 minutes each time to schedule an MRI…read more They are incapable of answering the phone. Rating is negative 4 stars

This place is great if you need an xray, really great. Brianna checked me in, was very friendly and…read moreknew exactly what she was doing, made it easy. Kim is a great technician, was very careful of my injured hand as she took the xrays needed. Sent them over to my doctor in record time, big thanks.

While the wait times are not fun, I feel like longer wait times are something you will experience…read moreat a high risk office. I agree with some reviews stating that the staff at the front desk were cold. I do however, disagree with the reviews that said they were rude. Dr. Young was fantastic!! He squashed any worries I had with my baby.

When we have another kid I will definately not be using them:…read more-we plan our appointments around work and, for instance, today our appointment was 50 minutes ago and I'm still sitting in the car. Now we both have to use sick days at work -they have you do things that don't even need to be done. For instance, they have her getting blood drawn twice a week. Our OBGYN literally had a meeting with them just for this because they said under no circumstances should that be happening that often. -the list goes on but, at the end of the day, find someone else. 100%.

There aren't enough words to describe how much I love Premier birth center. The staff, the care,…read moreand the sense of friendship/family you will not get anywhere else imo. I initially went here when I was pregnant with my Covid baby that was due December of 2020. The thought of going to the hospital during that time terrified me and a family member had mentioned having her baby at premier so I decided to check it out. Needless to say once I did I knew it was the right place to birth my baby. Everyone made me feel safe and welcomed. I was allowed visitors and I wasn't forced to wear a mask during my labor. Fast forward a couple years and I had my 3rd baby in October of 2023 so 2 of my babies were born there!They always greet us with the biggest smiles and they genuinely love seeing how big the kids have gotten. It feels like a family at this point. My birth experiences have been absolutely amazing with Premier and I cannot recommend them enough!

Where do I start? Everyone is incredible here! They treat you with respect and ensure you know…read moreyou're valued. They listen to your requests and accommodate to the best of their abilities. They are nice and sweet. I just love this place! It feels like a spa visit whenever I come in! None of the pressures of OBGYN offices. I usually have a white coat syndrome in OB offices. Not here. Also, the birthing rooms are awesome and are covered by my insurance. Just overall amazing experiences every time I'm here!

Highly recommend! Everyone was friendly and professional. I had to contact the billing department…read moreabout an insurance issue and they were professional and helpful. Andy from billing took the time to talk me through what was happening and helped me understand the process. He took a stressful situation and managed to have me feel like my situation was properly being taken care of. Thanks Andy!!

Turn the music down in the waiting room!! Music should be relaxing and not geared toward…read moreteenagers. So you know who your customers are? Tired of office people playing music for their enjoyment. It's a place of business.

I couldn't appreciate the owner enough definitely had an amazing experience i'd recommend this…read moreplace to anybody definitely amazing service !

I went today and did the U-pick ultrasound package. I was very happy with all of our pictures we…read morereceived back, the lady who did our scan (owner) was super sweet and talked us through everything. The room is super big to accommodate a ton of people. I would recommend this business to anyone!

The scheduling experience left much to be desired and brought me pause because if this is the first…read moreimpression, I'm not sure about how the appointment itself would be. I originally called this practice because I had heard they offered a more comfortable open bore MRI experience, but when I asked the scheduler about it she told me that only closed was offered. I told her that the website mentioned it, she then responded that told me she wasn't aware of that. Hmm. Odd. Maybe I need to speak with someone else then? But for now let me just get on the books, I thought. Well, that's when the frustration continued because I found myself repeating basic information over and over and over again. I got to the point where I would intentionally add more pauses when repeating the information, the scheduler would repeat back the information to me...but then moments later would ask me to repeat the same information again. Is this how everyone at the clinic will be? Not listening the first or second time, therefore requiring me, the patient, to constantly repeat myself when it comes to an already uncomfortable experience? It didn't inspire confidence in me, that's for sure. They also talked very low, like they were shy -- I had to ask them to speak louder several times, then they would barely increase the volume. Think just a hair above whisper-soft instead of average tone. The low end of the volume dial on an old radio instead of right in the middle. Now that I'm reading the other reviews here about how their appointments went...I feel like I might have been better off just sticking with the Radiology clinic I normally go to instead of trying a different one. I'd recommend that the clinic train its support staff and coach them on professionalism, as they are often the first-line impression and can sometimes make or break an experience for the patient. Have them speak confidently and in a steady tone (not above a whisper). Teach them active listening skills, ensure that they have decent reasoning skills (the scheduler got my address confused for the doctor's address -- although the MRI order clearly noted which was which). Furthermore, have them versed on what is offered and what isn't. I had to explain to the scheduler what I meant with "wide-open bore MRI" although that's exactly how it was described on the website. Shouldn't they be familiar with that and able to talk to it when a patient asks about it? I'll more than likely go back to my old clinic, at least I know what to expect with them and they've been pretty consistent with their service over the years.

For the other office on the 3rd floor the Mammogram Imaging, the receptionist is unfriendly and…read moreconducts herself unprofessionally. Melody, who does the imaging is professional.