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    Inova Imaging Center

    5.0 (1 review)
    Open 8:00 am - 4:30 pm

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    2 years ago

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    Washington Radiology

    Washington Radiology

    2.8(64 reviews)
    4.5 mi

    Exceptionally poor standard of patient care! I scheduled an…read moreultrasound appointment at this facility for my son through RadiologyAssist and received a confirmation. Upon arrival, however, the receptionist contacted someone and then informed me that the facility does not accept pediatric patients and does not work with RadiologyAssist. When I asked how the appointment had been accepted by then, I was given an unclear explanation--that the reservation had been made without any patient information? This response was both confusing and concerning. It is highly problematic that appointments can be confirmed without verifying basic patient details. This resulted in unnecessary inconvenience, wasted time, and added stress. Furthermore, the staff member's conduct was unprofessional; no apology was offered, nor was any effort made to provide guidance or an alternative solution. Overall, this was a very disappointing healthcare experience.

    Since I cannot send another review on google, I'm posting here. Here's my first review 4 months…read moreago and someone from their billing dept. spoke with me and my insurance confirming they had an error in their billing system and they are at fault and would contact the collection agency. However, they lied yet again and I received a notice from a debt collector. When I try to call their office their generic billing dept. tells me they are working on my case, but I have no clue what that means and if that were the case they would not have sent my info to a collection agency. DO NOT GO HERE AS THEY DO NOT FOLLOW PROPER BILLING PRACTICES. They will submit claims a year later and send you to collections. My insurance company spoke with them and they confirm the claim is not valid since they submitted it late and the collections bill is also not valid and they will update the file, but yet still after 6+ months nothing has changed and I have to call every few weeks and cannot reach the "back office" or supervisor directly to address the issues. I am always told a message will be sent to handle the issue, but nothing ever gets resolved. In the meantime I am being harassed by a collection agency on a daily basis. Don't go here as their "back office" doesn't do their job. Waiting to hear back from a supervisor, but I've requested this before with no response.

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    Inova Imaging Center - ultrasoundimagingcenters - Updated June 2026

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