This business has earned all their 5 stars reviews by being open and transparent. They helped me…read morewith my issue even though it wasn't through them. They really care about their customers. Even though I couldn't do business with them this time, I'll be back again because they are that good. Can't recommend them enough. Appreciate you guys and all the advice

He is so quick to answer and get to you. He follows up to make sure everything has met your…read moresatisfaction. No matter what time he answers. He is very reasonably priced as well.

Scheduled appointment for 4pm pick up. Dennis showed up exactly on time. He was informative and…read moreprofessional. Very reasonable price and excellent service. Highly recommend!!

These guys were great! After hitting a pothole, I needed to get my tires repaired and could not get…read morethe car to the tire shop without a tow. I called them at 7:15 in the morning and they sent over Travis immediately. He got there in about 20 minutes And got the car on the truck and over to the tire place quickly. He was very friendly and was great to work with. Daniel, on the phone was also really easy to work with and very accommodating and friendly. I highly recommend them if you need towing service in the Indianapolis area. And in addition, they weren't too expensive, and I appreciated that.

Car was broke down at the gas pump! Despite all the slide offs in Indianapolis they were able to…read moreget to it & delivered it right where I asked. Very reasonable price.

Anytime I need a tow they are always there for me. I'd recommend this place to anyone who needs…read moretowing services. They are the best in Indy!!

We assigned your company a repossession with a standard agreed fee of $350, which is consistent…read morewith prior repossessions. At no point did we authorize additional charges, extended transport, or storage beyond this amount. After the vehicle was repossessed, your company unilaterally transported it approximately one hour away without our knowledge or consent and then demanded $950. This charge was communicated only after the fact and was never approved. Following the repossession, we repeatedly requested an invoice so we could promptly resolve the matter and retrieve our vehicle. Despite multiple requests, you failed to provide an invoice in a timely manner while continuing to add fees. This delay prevented us from mitigating costs and recovering our property. You later increased the demand to $1,300 plus an additional $500 for delivery back to our lot. Acting in good faith and solely to recover the vehicle, we agreed to the $500 delivery fee. Despite this, we were informed that your company filed a lien on the vehicle. We dispute all unauthorized charges and dispute the validity of any lien filed. The additional fees resulted from unilateral actions and delays caused by your company, not by any agreement on our part. We request immediate written documentation supporting the lien, a detailed itemized invoice, confirmation that no further fees will be added, and cooperation to release the vehicle upon payment of agreed and reasonable charges only. If this matter is not resolved promptly, we will pursue all available remedies, including complaints with state licensing authorities and legal action if necessary.

Got my car stuck in snow and ice at the end of my driveway one night recently and they came and…read morequickly extracted me! They were quick, friendly, and professional!

Traveling through Indiana on Interstate 65N, our car transmission failed south of Indianapolis…read more This was Saturday, May 24, 2025 Memorial Weekend. After contacting our insurance company we were put in contact with Brownsburg Towing. The towing driver, Donny called and confirmed our problem and location. (This was critical - the insurance agent had provided an incorrect location information.) After his call he was there in 30 minutes and provided us with excellent advise and service We were able to check-in our car for repair service and got transportation to get us home late Saturday evening. We appreciate Brownsburg Towing and Donny's assistance in resolving our car problem on Memorial Weekend. Thank you Brownsburg Towing and Donny.

I've waited all night and never got my car towed! couldn't see in their systems that I requested a…read moretow! requested through geico. this place sucks

Showed up within 20 minutes. The driver was very professional and helpful. Pricing is upfront and…read morevery fair

This company was selected by my roadside assistance provider. The text message warned it would take…read moreabout 2 hours for him to arrive and it was correct. The guy who arrived did say he'd been pretty busy that day too. He was really polite and professional. He was friendly and did everything he could to get my super dead battery functioning. He provided steps to take after he left and made sure I understood what he telling me so that I didn't wind up stranded again. I'd recommend and use them again!

The lady who answers is as rude as they come ... not the fist one to say that i see, and the guy…read morecalled me a bitch after i apologized for my attitude but my son was ina. Wreck ans i was a mess about it ! Take things i to consideration when speaking to people but you won't get a good review from me , rudest people I've ever ever spoke to

The lady that answers the phone has no customer service skills at all! Very rude and nasty for no…read morereason at all!

A good, courteous, speedy service. They called me confirming they were on the way after being…read moredispatched by a after hours service. A nice young man answered my questions and was careful with my disabled vehicle. I recommend them.

It was an excellent experience all the way around-considering the whole situation of needing your…read morecar towed sucks! Prompt service with great communication. Driver texted me within 5 minutes of calling for help and arrived 30 minutes from call to pick up- and it was in the thick of rush hour traffic. Driver John was professional, efficient, and courteous. Price was very reasonable and easy. Thanks to everyone for making a stressful situation a little better.