This hospital did eye surgery on our young adopted dog through a rescue. Now our regular vet wants…read moreto know the detailed records of the surgery, but I've been TRYING to get them to email the records for over 1.5 weeks. They said they would, but they never did and it's been one excuse after another and they never return my many calls. Glad I don't use this vet since they are very unresponsive. Now I have to drive there to try to get the records which could have EASILY been emailed. Totally disgusted with them!

They never answered the phone and never called back my cat could be dead by now! This is not the…read morefirst time it happened before but the Internet said they were open ,no answer?

We have been taking our 2 dogs to Gilmer Pet Hospital for over a year and highly recommend it! Dr…read moreThomas takes great care of our dogs. One of our dogs has trust issues with humans, and Dr Thomas spent time with him to calm him down and gain his trust. Dr Thomas also asks great questions to make sure the vaccines we give our dogs makes sense, which saves us money! Definitely care more about our dogs than the bottom line.

Worst vet experience I ever have . I called to discuss charge on my emailed bill and I thought they…read moreshould get it approved. My dog was being seen for an infection in his dewclaw. Over the phone I was told they did extra services that they didn't tell me about. So the cleaned my dogs ear but never told me that he has an ear infection and needs to be seen again by another vet because we parted ways and they didn't even offer to prescribe the ear meds. Terrible care terrible communication.. if you really care about your animals I would be really careful

This place Skycrest was quite a distance from.is for our 2 dogs and 2 cats that were trapped in cat…read morecarries However my BIG 165 lbs and 180 lbs dogs enjoy ANY excuse for "A Ride in the Car!" Due to a severe power outage that has lasted for 4 days and no air conditioning and no refrigerator... we dexided to board them Here they receive ample potty breaks which is all that really matters

Yes! The veterinarians and staff at Skycrest Animal Clinic are absolutely amazing! Some of the most…read morecompassionate people I've ever met! By far the best veterinary care we've received for our many dogs over the years. We drive 40 minutes and it's more than worth it! I'd give 10 's if I could! Highly Highly Recommend Skycrest Animal Clinic!

I was a loyal client of Wauconda animal hospital for years, despite repeatedly paying final bills…read morethat were often higher than the original estimates. I accepted those costs because I believed I was paying a premium for the highest level of care. Unfortunately, my recent experience made me question whether the clinic prioritizes quality care or maximizing revenue. I brought my cat in because he was straining in the litter box. After charging me nearly $300, I was told they could not determine what was wrong. For the prices this clinic charges, I expected a much more thorough evaluation and a greater sense of urgency. Trusting my instincts, I sought a second opinion elsewhere. The second veterinarian immediately diagnosed a urinary blockage--a common but life-threatening emergency that required urgent treatment. They were surprised that such a serious condition had not been identified during my initial visit. What is especially frustrating is that the second clinic provided the same, if not better, level of care at a significantly lower cost. The difference in both pricing and quality of service was impossible to ignore. I spent years paying premium prices under the assumption that they reflected superior medical care, only to learn that a nearby veterinarian was able to provide more competent treatment without the inflated costs. My cat ultimately required emergency treatment and hospitalization, resulting in thousands of dollars in expenses. While I am grateful that he survived, this entire ordeal could have been far less traumatic and costly had the problem been properly diagnosed from the start. Based on my experience, I would encourage pet owners to ask questions, carefully review charges, and seek a second opinion if something doesn't feel right. In my case, that second opinion likely saved my cat's life.

Very caring staff at all levels. Everything is explained, and they follow up to ensure stuff gets…read moredone. I feel very secure having my dog looked after by these folks.

Companion Care is awesome! Dr Tuma is so caring and…read morecompassionate! All the girls and aides are so nice, and our pet Missy, has been treated with such kindness! I've never seen this kind of care anywhere else for pets, or even humans! If you want your pet to really be cared for, then this is the absolute only place to go! We love everyone there!

This company keeps removing my review. Take your pet elsewhere. This vet killed my cat by…read morenegligence. * Repost because the review was removed within 24 hrs.* This place is negligent. Meanwhile my family is suffering the loss of our 13 year old cat who was perfectly fine in April. We took Sox in due to no interest in food and rapid weight loss. His original vet is Fox Lake and unfortunately we had to switch to a different vet that allowed appointments. This vet did multiple lab work ups and it was clear that his wbc (24.4) and neutrophil (22448) was continuing to rise. In addition, his labs showed precision PSL 39 which is pancreatitis. On top of that, they revealed an abscess and tooth decay so severe that his tooth was split in half. (Sox continued to lose weight at each appointment and we continued to stress that he was not eating despite appetite stimulants and nausea/vomiting medication administration). They couldn't perform surgery to remove the decayed teeth for an entire week, despite they already had Sox under anesthesia for the oral examine but weren't staffed properly to remove the infected teeth at that time. So Sox was given another steroid on July 3rd to help get him through the holiday weekend. Unfortunately on July 5th, we had to take Sox into an emergency vet in Crystal Lake and his labs were all out of the norm, he was lethargic, they couldn't retrieve a blood pressure, his temperature was 93.6. They gave him fluids iv bolus to help restore his BP and that helped, then the second iv bolus he coded, CPR was done, Sox had a heartbeat again, and then coded again leaving us no choice but to put him out of his pain. Weak blood pressure, lethargy, low temp are all signs of acute pancreatitis. The labs that were done on 6/26 indicates there was something going on with his pancreas. However, the vet overlooked it. Nonetheless, Companion RL gave Sox a total of 3 steroid injections just in a few weeks to try to stimulate his appetite and 'reduce inflammation.' Nonetheless, a steroid suppresses the immune system. Despite all these cues, they still did not speak about antibiotics and in fact they continued to tell me it was not necessary, all of this is stemming from "stress." I would strongly encourage everyone to look into a different vet. This place is negligent, expensive and inadequate. They would rather perform test after test after test before they begin doing any interventions to treat the problem.

Island Lake animal is the best place I've ever taken my buddy Baloo too .. they are sweet…read moresensitive caring they go out of your way to make you feel comfortable and for your pet to feel comfortable going there truly it was one of his favorite places to visit which is very hard for animals Sometimes... they let him just run the place like he was the king of the hut. everyone that works there is as sweet as can be and very helpful and understanding.. They also gave me the name of a vet that came to my house when I had to make hard decision to put my dog to sleep with the respect and the love that he deserved couldn't have done it without them

Great place. We're able to fix my dog problems without an expensive surgery. Very thankfull.read more

this place is amazing! love dr Hamilton and the co owner Cheryl . I am a first time bearded dragon…read moremom they helped me when he got a head boo boo at 3 months old he is 7 Months old now and they do everything to help me. Like Cheryl she helped me plan out a safe way to travel with him for a week on vacation with us. And told me a yellow spot on him was just a "scar" from his past injury that also might still be healing she is amazing!

****STAY AWAY FROM THIS PLACE*****!!! This place is so…read moreunprofessional, Took my new puppy for his examination and what a mistake going here!! They are so money hungry & try to PUSH vaccinations on your animals and when u say No they try to threaten you with animal cruelty. They also try to get u to do unnecessary testing when not needed! & very unexperienced they gave my pup a recalled cat treat! Omg just stay away go somewhere else!!!

Dr. Gil has been very helpful with the care of my cats for not only routine care but also caring…read morefor my cats inflamed eye as well as helping figure out where my other cats reoccurring UTI is coming from/how to treat it. He's double checked the tests before ruling out causes and I really appreciated that I've always got a same day appointment when my cats symptoms arrived and that has given me peace of mind as well as friendly staff and clean environment.

This is my second review because Dr. Gill, Marci, Denise, Tori -- this team is wonderful. AGAIN,…read morethey saved the day by getting us in right away and saving my carpet going from beige to red. Rocco had a mole that burst and would not stop bleeding. PROFUSELY. I called and two hours later he was sedated and sutured. Marci and Tori the vet techs are amazing with Rocco -- it sounds like an alligator brawl in there while they are getting him sedated -- he's super reactive and whips his head at you like a scorpion if he doesn't approve of what you're doing. The door opens, Marci peeks out and says..."hes sleeping now". For anyone with a reactive pet, you know how valuable this is.