Care and caregivers are great! Lindsey's team is top notch and always have their patients best…read moreinterests in mind.

My experience with FirstLight was top-notch. My mother needs help getting up and around the house,…read morewith her meals, light cleaning, and looking after her dog. They followed up with me immediately when I requested further information (after normal business hours on a Friday even), their onboarding process for new clients is very straightforward and transparent (not always the case with anything home-care related), and everything is organized and professional. The carers we've worked with have been genuinely concerned with my mom's well-being and comfort and are always asking what else they can help with around the house to make life easier. They're also very flexible on scheduling, which is not true of other agencies. I had a lot of anxiety over having someone else help out but Lindsey and her team handled everything easily.

Doreen is the best!!!! She helps me accomplish my chores and tasks with joy and fun! My family…read moreloves her, even the pets!

Haven't been a client with Addo for long. I have had Homemakers/Homecare through the years with…read moreother agencies, and have not been necessarily impressed, not even happy at times. Doreen is a breath of fresh air! Positive vibes! She communicates well with me, does a great job at performing tasks, goes the extra mile, all while possessing a pleasant demeanor! Doreen truly cares and I trust this person in my home. She's also attentive to my health issues. Not simply here because of needing work. Feel like we are on a good roll here-on to something good! ;-D

This clinic in under new ownership and I took my husband who has seen multiple specialists with UC…read moreHealth that could not help him. Alma was able to see him and prescribed a new medication that helped him immediately! My husband suffers from Rheumatoid Arthritis and are extremely grateful for Alma and her team! I will bring my entire family for care her because they deserve the best care!

Great doctors, but I question the staff. Everything was great here until I decided to be tested for…read morecovid by this office. I received excellent care until I didn't receive my release for work as promised. A rogue staff member(s) decided it would be a good idea to withhold my records from me for several days, trying to prevent me from working. Needless to say, do not question the staff, ever. Do not call and leave more than one message(you better be very nice, no matter) or they will completely go crazy on you for disrespecting staff! Pretty sure the doctor knows exactly who I'm talking about, so do they! Scary how the most uncaring people in the world- end up in a doctors office! A formal complaint to strip licenses has been submitted to DORA.....RUN FROM THIS PLACE.

If I could give them 10 stars I would!!!!! I recently had surgery in Texas and now receiving on…read moregoing care in Boulder. I was PETRIFIED of not being able to find a caregiving service that was inclusive and I could trust. A friend had told me of Bright Star and I couldn't be happier!!! Their booking staff is incredible, seamless communication and transparency! Not to mention the staff are so informative and caring. This was a giant weight off my shoulders and can recover in peace! Thank you so much bright star for all you do! I will 15/10 recommend!

The staff has been very professional, welcoming, and efficient. I have felt safe and received…read moreexcellent care. Lubkna is mature, compassionate, and able to anticipate my needs. Alejandra is a very warm, compassionate young lady who is willing to help with any of my needs. She is on time, efficient, and enjoys working with her clients. I will recommend BrightStar Care to my family and friends. Diann

Got hired off Craigslist gigs to work for these guys as they do not have employees wonder why???…read moreTake guess cause they don't pay their employees after they move their customers that's odd..super unprofessional had to go to the customers and let them know they offered to pay it but instead gave a bigger tip not cool, guys do employees right an you might have full-time workers. I'll be contacting eeoc so be prepared.

its clean has provided service for our home for 3 yr now they do a wonderful job i would refer them…read moreto ever one sincerely karen

Unfriendly, manipulative, staff, and management. They have…read moreone nurse staffed at a time for an entire floor, and consequently, the residents suffer from lack of care. Overall, they are disagreeable, not open to feedback, extremely defensive and stuck in their ways. There's no joy in that place. And the food looks like slop that you would give to pigs. A sad depressing environment.

I worked with hospice to find a center for mom. She was not able to stand or walk and dementia…read morebeginning. I was very grateful for the extra eyes they kept on her (to stop from attempting to stand.. dementia, she forgets). Everyone I interacted with were great from nursing to food service to office staff. I sat with her many times at dinner to help her eat and the food options and variety was surprising and mom only didn't like one meal (that I can recall). Dessert was always offered, coffee and drinks offered and staff ensured water was available all the time. She was not there for long but I visited almost daily, sometimes 2x a day and never had a concern with quality of care. The facility may be older, but it was always very clean and well worth a consideration if you are needing to find a place.

Plan B was a god send in our hour of need. Armida was more than helpful right from the start…read more Gerald and Bennie, dad's caregivers, were kind and compassionate even when he was being a bit difficult. They were all supportive and caring and worked hard to accommodate our times and needs which seemed to be all over the place as we navigated a new daily routine with dad.

My family has worked closely with Plan B for approximately ten years, first with my mom and now…read morewith my dad. I could not have made it through these past years with my aging parents without Armida and her caregivers. They are reliable and easy to communicate with . They truly care about their clients and make them feel special. We work as a team! Armida works diligently to schedule her caregivers based on what my dad needs. She listens when I have concerns and has great suggestions to solve issues that come up. This can be a difficult and challenging time of life and Armida and her loving caregivers are greatly appreciated by our family!!

Receptionist was cold and couldn't crack a smile. The staff in the pre/post area were nice. The…read moredoctor was great. Unfortunately, they couldn't tell me when my follow up appointment was scheduled. Was told that someone would call me. Surprise, surprise. No phone call. So, I called for three days in a row and couldn't get anyone to answer my calls. After waiting over an hour, I hung up and called the voicemail for the doctor. I left a message saying that I needed to schedule my follow up. Someone did call back but because of my surgery, I couldn't get to the phone fast enough. No message. Today I started calling at 7:55 and got a live person. She told me that my appointment was scheduled already. Had I not called continuously, I would not have known when it was. I would not have shown up. Pretty unhappy with the outcome.

Surgery schedule through Panorama Orthopedics with a surgeon about to retire for July 3…read more Rescheduled to July 10. I could not get the center to respond for several issues. First, the preauthorized charges I had questions about. Second, they couldn't decide which meds I should or should not stay on. Third, I had questions about what I'd heard about the unreported pelvic exams on women during surgeries and wanted to express I was not giving consent. I couldn't get anyone to return calls and I left plenty...until the very last minute. I just went off the meds completely because no one called. Someone from billing finally called. Got decentish info on the SA stuff. I had plenty to prepare because I'm all alone. Had a to join Care.com to figure a ride, find a driver, prepare meals ahead of time, expensive RX to pu, Leg cushion to elevate purchased, etc. Just a lot of arranging the house, getting it all set up so I'd be organized and set up for success. Got to surgery and was all prepped to go when the surgeon came in and asked what we were doing today. When I told him he said, uhm, no. HUH? I repeated what I KNEW we were doing. This is his last day of surgery and then he's retiring. Acts like I'm trying to super-size my surgery! Goes nuts! Runs in with my folder and shoves it in my face. READ IT! It says nothing about this other. I'm lying there trying to stay grounded before the inevitable trigger reaction hits. I was shaking. He storms out and is cursing and pacing on the other side of the curtain, saying all manner of baloney. Comes in and I advocate for him doing the part of the surgery that he specializes in, the reason he was referred. I take the hit and say, I'll just go to the next guy for the rest. He's still apoplectic. Finally the anesthesiologist comes in with management. Says, we don't feel like you trust us here. Uhhhh. LOL I say, look. I get it. It's his last day. He's slammed. But, I know why I'm here. If you can get your surgeon on track, I'm fine. I understand about the other three issues, but they are non issues at this point. If I felt that way I wouldn't be here. I tell them it was a lot to get here and I'd rather he just do it. It's his last day. He says, nope. Sending you home. I tell him. I've explained as best I can. I'm trying to advocate for myself. I've told you that I have other surgeries following, but they want this one done first. This would put everything out of whack. But, ultimately I don't have any of the power or control. He laughs mockingly and says, YOU HAVE ALL THE POWER! Uhhhh. LOL In that case, let's proceed. No. LOL. He brags, we know lots of surgeons, we'll just reschedule you in a couple of weeks. I ask what about all the money I'm out. Like the driver? He says, she's your sister. And, that's when my lie is out. As part of the SA stuff they recommended that you always go with family because you don't want to low-hanging fruit. If you have family there you are more protected. My new driver friend says, We're sisters in Christ, so put sister. LOL. So, I did. Now I have to tell the truth. She's not my sister. We said that for protection. I am actually paying her. He is furious, but says they'll pay her. Storms out. Within minutes I am having everything stripped off in the fastest manner ever. I'm sitting there crying saying, I feel like I'm in trouble. No, you're not in trouble. It's fine. I ask, how are we paying this lady? She gives me her business card and says to email her the receipts. I ask, what about my prepayment. Do I need to go to the front desk? No, it's already been refunded. No, it certainly was not and I had to fight for months!!!! Months! Even Wells Fargo said it wasn't fraudulent. So, I marched down there and the gal finally refunded it. I asked about the interest since they lied about it and tough donuts. I asked again about the $125 and the original gal that's card I had came out. This all happened last July. I still haven't seen it. I keep getting the runaround. We're medical, so it's hard to refund this. Tough. I'm still out the interest, the RX costs, over $100. I'm out the $77 x 2 for Care.com, the Amazon leg thing. WTHeck. Called Panorama within the first couple of weeks and the billing gal had it all figured within 90 seconds. She said when they rescheduled your surgery all the information wasn't input. That's the problem. They refunded their portion same day. No call was ever returned though I did ask to speak to management. No surgeon was ever recommended. At one point the gal offered me a credit to the facility for the $125. You have got to be kidding! I think not! There is zero accountability here. It was by far the most unprofessional experience I have ever had the displeasure to live through. They didn't give a rip about the trauma, about the inconvenience, the cost. Avoid at all costs!