I walked inside this location and I stood in line and was greeted by a young gentlemen by the name…read moreof Eduardo with a wonderful smile and asked "have you been helped yet Sir". I brought in a pair of Tom Ford frames with a screw missing and Eduardo was so helpful and repaired and adjusted my frames without hesitation and the kicker is it was all COMPLIMENTARY!!! Thank You Eduardo for your excellent Customer Service. JUJUAN

I ordered a replacement pair of glasses on May 18, 2026. I called twice to check whether they were…read moreready for pickup, but when I called again on June 25, 2026, I was told that the lab had not received the frame. As of today, July 2, 2026, I am still waiting for an update. The fact that it has taken this long and the glasses are still not ready says a lot about the level of professionalism and communication throughout this process. I understand that delays can happen, but I would have appreciated better follow-up and more accurate information regarding the status of my child's glasses. I will leave this review for now and provide another update once my child's eyeglasses have been received.

Great experience from beginning to end…read more Went in for my first visit here on 5-2-25 and was very impressed by the service. The entire staff were extremely friendly and efficient. I was seen as soon as I walked in. They did a great job taking images and testing my eye. Dr Shields was super nice, patient, and explained my results thoroughly. I never felt rushed or treated like another number. Jasmin helped me out my whole way through and even hooked me up with a couple pairs of glasses through my insurance. This is my only eye doctor and place I'll order glasses from here on out.

I had my initial eye examination with Dr. Shields recently. I thought she was humble, genuine, kind…read moreand incredibly thorough with the testing procedures she completed on my eyes. Dr. Shields explained all of the results of my examinations to me in terms that I could understand. I wear reading glasses every day for work as I'm constantly in front of a computer screen, so my eyes tend to get very irritated and dry by the end of the day. She offered me a coupon for an over-the-counter eye-drop solution that I'm using daily now. I was able to pick out a new eyeglass frame, too. Her members of staff were very warm, patient and friendly as well.

I've had consistently great experiences at Antelope Valley Family Optometry with Dr. Lin. Dr. Lin…read morealways does a thorough job and takes his time during exams. The appointments never feel rushed, and he makes sure everything is explained clearly, which I really appreciate. The staff is also excellent. Everyone is friendly, welcoming, and very helpful from check-in through checkout. The office runs smoothly, and appointments feel well organized.

I rarely write reviews, but at this point I feel compelled to share my experience. I've been a…read morepatient here for years, but the level of customer service has seriously declined. I ordered a pair of glasses over a month ago and have been trying to get an update. The problem is that no one ever answers the phone. I've called at different times throughout the day--9 AM, noon, 3 PM--and every single call goes straight to voicemail. I've followed the instructions, left voicemails, and have never received a callback. It's incredibly frustrating when a business is impossible to reach, especially when customers are simply trying to get information about a prescription order they've already paid for. I understand offices get busy, but consistently sending callers to voicemail and never responding is unacceptable when this is happening on a daily basis. I hope management addresses these communication issues because the experience is nowhere near what it used to be. I Would not recommend this optometrist office.

Really wish I had a better experience, but I got my glasses prescription here. It's a nice little…read moreplace.

They never answer the phone and they close randomly on weekdays? Drove an hour to get here, knocked…read moreon the door and it says closed, though I see them inside working what has this world come to.

The one lady at the front desk is rude. I asked them for something very simple and being a well…read moreeducated person I know she was blowing smoke up my behind. I asked for something very simple and she wouldn't do it. I mean I know why they did it because they want me to come in so they can charge my insurance for an eye exam that I don't even need right now because the glasses I have are just fine. They don't want me ordering glasses online because they want to charge me for what I am asking for by making me do am appointment. You know it's no wonder they have so many bad reviews on Yelp. It's funny because reading through the Yelp reviews I see this lady has done the exact same thing to other people.

Dr. Baker is wonderful, same great ladies and new Doc. Dr. Baker is pretty awesome. Love the…read moreselection of frames & contact. Everyone here is kind & patient. Thank you all so much

I just had my first eye exam with Dr. Ellis and I am extremely pleased with the care I was…read moreprovided! Dr. Ellis was kind, caring, and genuine. He took the time not only to address my questions and concerns, but to make sure my prescriptions were a right fit, and that I was comfortable with my new prescription. His exams are very thorough, and he took the time to educate me on which glasses frames/styles and contact lenses would benefit me the most since my prescription was so high. This was the first time an optometrist has taken the time to do that, & I've been wearing glasses for over 20 years. The staff and office itself are equally amazing. Everyone was kind, helpful, and professional. Yuri was so patient with me, and helped me choose the right frames that fit my style and face. She was also knowledgeable on my insurance and coverage. Overall, amazing provider, staff and office! Highly recommend!

Dr. Ellis is great, thorough, informative, patient and very helpful. He listens, and works to find…read morethe perfect solution. The new office is beautiful, state of the art and all his staff are friendly, efficient and very helpful. I definitely recommend him. He's the only optometrist I will go in the Antelope Valley.

Very pleasant staff & dr is very efficient! Place is very clean & smells good! Professional…read moreatmosphere. No long waiting time!

love the office manager!! Took care of me! my concerns were heard and I will def be back!!read more

We were very impressed by the level of care exhibited by the whole staff but especially John,…read moreAlbert, and of course Dr. Opatoski.

D Dr. Opatowsy and…read morehis staff are absolutely great. They are reassuring, spend time making sure u understand all they have said/discussed with you and are very patient with their patients.

Not only amazing service but went above and beyond I can't remember her name but I'm pretty sure it…read morewas daisy? Or some D name helped me see if we could get lens for my discontinued glasses and let me know the cost. Helped explain different lens types and the difference in UV frames ect. One of the best experiences I've had at Americas best across 3 different states

I've been coming to America's Best for years now, gotten my last 4 pairs of glasses from them. And…read moreevery location I've been to has been great! Especially this location on 10th st. The ladies working there are always friendly and polite. I came in to get my glasses cleaned today and Jackie did an amazing job, going above and beyond to get them as clean as possible!