From the moment I walked into Engle Eyewear, I felt a level of empathy and care that truly set this…read moreplace apart. The team, including Renee, Courtney, Thomas, and two other fantastic individuals whose names I sadly can't recall, were attentive to non-verbal cues, ensuring that every aspect of my visit was tailored to my needs and comfort. The technology at Engle Eyewear is top of the line. It's clear that they invest in the best to provide high-quality care and products. The frames are on the higher side price-wise, but they asked about my budget beforehand, making sure I was comfortable with the options they presented. I've been to all-inclusive resorts, and I can confidently say that the attention and service I received here surpassed those experiences. It almost felt like I was at home. As a Latino in a mostly white business with predominantly white customers, feeling this welcomed and valued was truly remarkable. I hate to use the race card here but I felt the need to get the point across this way to add emphasis. Engle Eyewear is a standout in the community, and I highly recommend them to anyone looking for excellent eye care and eyewear. Thank you for making my experience so pleasant! @Renee, thank you for the big hug and here's the review as requested ;)

When I had to go there with my 70 year old mother, the employees did not make me feel welcome…read more The appointment was for my mother when the appointment was complete they attempted to charge my mother over $300 for test and glasses that they told her to get. I will never ever go back there again.

Dr. Susan was possibly the best eye doctor I've ever seen. Explained everything we did step by step…read morein language that I could understand, was incredibly kind the entire time, and even helped me understand why I felt my previous prescription from another location didn't feel right. Having had glasses for the past 24 years I can say I've never felt so comfortable during these exams. Tammy helped me pick out my frames and was so kind and personable the whole way through. Overall I'm just happy to know I can keep coming here year after year.

This Mundy st location is terrible they are rude and act like I'm supposed to know what is going on…read moreI didn't get a time frame for my order and they treated me like I'm wasting their time when I'm a paying customer this will be the last time I spend money at this location and the business I will spend more at Visionworks

I can't say enough good things about Optik. Firstly, Dr. Frank is awesome. He is professional,…read moreextremely patient and friendly, and he's happy to work with you in regards to your insurance and payment. Dana, the office manager, is incredibly enthusiastic and truly enjoys helping people pick out glasses that fit not only their face, but their personality as well. The office itself is comfortable, classy and 'trendy' (but not pretentious). In an area where there are a lot of chains that look and feel the same, Optik stands out as it could have been picked up out of downtown Brooklyn and dropped into a strip mall in Kingston. My husband, my mom, and myself all got our glasses here and were so impressed with prices and selection. Many known name brands, but also brands from all over the world. Additionally, Dr. Frank will go the extra mile to find frames even if he doesn't carry them. He was able to find a pair that I bought in Finland and couldn't purchase anywhere else in the US- including online. Bottom line...if you want not only a great experience as far as exam and environment, but to walk out making a statement, Optik is by far the best choice in NEPA.

From the owner: At Optik Eyewear, we are fully dedicated to improving and preserving sight. We offer many eye care…read moreservices, from routine exams to treatment of eye diseases. Optometrist, Dr. Frank and our highly skilled team welcome you to our practice where we strive to make patients feel at home. This personal care and individualized attention is why people throughout the Kingston area come to Optik Eyewear for all their vision health needs." Our exquisite product lines of your top designers allow you to choose from a large selection of any of our various unique styles to find your perfect look.

Absolutely love Dr Lutz. Very thorough and knowledgeable. 10 stars for him. However, my vision exam…read morewas preformed by Karen. I found her to be very rude and condescending. Sadly, she is not a great asset to your team.

If anyone on NEPA needs eye care, do NOT go to Eye Care Specialists in Kingston! The absolutely…read moreworst experience I've EVER had in 50 years of wearing glasses. They are an assembly line. You wait forever to be seen and then you're rushed through the exam with very little Dr/patient interaction other than "better 1, better 2?" I have absolutely NO confidence the prescription I was given is accurate. They don't address any concerns or possible solutions I have with the scarring issues I have on my right eye. I've made another eye exam appointment with another provider which I hope will have a more positive outcome.

Dr. Grimm provides exceptional service. She is very knowledgeable and receptive to her patients'…read moreneeds. Dr. Grimm specializes in treating people with my eye condition. The equipment she uses is top of the line. She exceeded my expectations and made me feel valued. I am fortunate to be her patient. Dr. Grimm is assisted by a talented, friendly team - Amy is stylish with optical selection; Shivanie is excellent at eye examination, and Kerry is adept at insurance navigation. I am very satisfied with the team at Advanced Eyecare Specialists. I wholeheartedly recommend them!

Dr. Grimm and staff are extremely professional and very nice. The office is very clean…read more Dr. Grimm's office has the latest technology. I feel very confident bringing my family to see her. They are very patient with my 6-year old twins. I love and appreciate the care my family and I receive. Without hesitation, I would recommend Advanced Eye Care Specialist.

First time visiting and I was impressed! The staff is well skilled and extremely kind, finding the…read moreright prescription and frames were quick and painless! There was a lot of care put into my visit which made me feel comfortable and willing to do repeat business!

I've been going here for 2 yrs with my daughter. I've driven 45mins to visit this doctor due to…read morethe flexibility of the schedule. So, with no hesitation did I schedule my fiance to visit this doctor. Well....... we knew the appt was approaching and never received a confirmation. I called & was told an appt was NEVER scheduled When IN FACT it was by myself a month ago with the same individual who picked up today. They insisted that we did not schedule it when I know we did, & I had it written down! I then was told the doctor is only in Wed & Fri now.... so since the doctor changed his schedule, our appt was deleted and we were NEVER contacted!!!!! I've been in the Customer Service industry for 20+ yrs & this is outright unacceptable!!!!!!! Not only did you NOT call us to reschedule, you DELETED the appt making it seem as if we NEVER even made it!!! Kept telling me , they should be calling us a DAY BEFORE THE APPT TO CHANGE it, when that is VERY unacceptable when you must have known for a month that he wouldn't be there. Not only have you lost a new client, you've lost 2 regulars too & I can guarantee i will advise all NOT to schedule with your business!!!!!!!

Very expensive glasses weren't right for me. Shrugged shoulders-nothing they can do- until I…read morepushed. Then was told "We charge 30% restocking fee and we cannot withdraw insurance claim!" Called Eyemed and they informed her that they could withdraw the charge. It cost me $120. to return those glasses. Don't buy eyeglasses from NEI. Incidentally, they denied knowing anything about "blue light blocking" glasses-strange! I have no complaints about the ophthalmologist.

Of course I was 2000 miles from home and broke my glasses, why wouldn't I do that!!!! I was about…read moreto drive 17 miles to the nearest mall to find a place to get my glasses fixed when my mom reminded me of this place in town. I called up and they told me they would be glad to help me out. I had feared that it was going to cost a fortune because of what I had done, but it turns out it wasn't as bad as I feared. I had fortunately found the missing screw in my car just as I was about to walk in, I looked down and there it was. In about 10 mins they had fixed my damage, and replaced both nose pads and sent me on my way. It was very nice that they didn't even charge me for this repair as I didn't actually break anything like I thought I had. I would certainly return if I lived in the area based on the service I received, even if they had charged me for this small repair. Give them a try, they have been in town for 20 years.

Dr. Blase is the best eye doctor!! He is so nice and so smart! His staff is the best! My whole…read morefamily goes there! I highly recommend them!!

Dr. Blase has been my eye doctor for years. There is no one better. He's knowledgeable, thorough…read moreand very pleasant. I'll keep going to him as long as he's practicing.