I had a eye doctor appointment this morning at nine am and the people there were extremely nice and…read morevery friendly n respectful I would be definitely coming back there to get my new glasses.

Crystal Vision takes good customer service to a GREAT level. Caroline and Ron were more than…read morehelpful, kind and understanding to help me help a 97 year old in a Scranton Nursing home with a broken frame. I am out of state and made all the arrangements over the phone with a caregiver bringing in the glasses and everyone worked together to allow things to flow smoothly (for which I am so grateful)! They helped me when four other vendors said they could not. We are fans for sure, not only for their expertise, but also for their compassion towards others! Thank you Team Crystal Vision. We will be back for a second pair soon!

From the moment I walked into Engle Eyewear, I felt a level of empathy and care that truly set this…read moreplace apart. The team, including Renee, Courtney, Thomas, and two other fantastic individuals whose names I sadly can't recall, were attentive to non-verbal cues, ensuring that every aspect of my visit was tailored to my needs and comfort. The technology at Engle Eyewear is top of the line. It's clear that they invest in the best to provide high-quality care and products. The frames are on the higher side price-wise, but they asked about my budget beforehand, making sure I was comfortable with the options they presented. I've been to all-inclusive resorts, and I can confidently say that the attention and service I received here surpassed those experiences. It almost felt like I was at home. As a Latino in a mostly white business with predominantly white customers, feeling this welcomed and valued was truly remarkable. I hate to use the race card here but I felt the need to get the point across this way to add emphasis. Engle Eyewear is a standout in the community, and I highly recommend them to anyone looking for excellent eye care and eyewear. Thank you for making my experience so pleasant! @Renee, thank you for the big hug and here's the review as requested ;)

When I had to go there with my 70 year old mother, the employees did not make me feel welcome…read more The appointment was for my mother when the appointment was complete they attempted to charge my mother over $300 for test and glasses that they told her to get. I will never ever go back there again.

Planned on ordering glasses but it's 11:00 & no one is answering phone. Why am i calling? My…read morehusband was there on two separate occasions. First time it was 10:40 & second time was almost noon before anyone showed up.

Excellent customer service- more intimate than larger stores- the opticians are A+ they can order…read morealmost any frame for you - cool hand painted frames too! Steve is a repair magician for your favorite Vintage and or glass inserts

I am writing a testimonial about my wonderful experience that I had right from the beginning of my…read morephone call with Visionworks at the Scranton Viewmont Mall. Lisa, the general manager, was so knowledgable and answered all of my questions that I decided to make the trip to Scranton even though Visionworks has a location in Wilkes-Barre, which is closer. When I arrived Lisa took such special care of me even to the point of finding me such stylish frames that I was looking for. I must also compliment her staff since we asked them their opinion on what frames would look best. All in all, I had a wonderful experience with Lisa and her team. I would definitely recommend anyone looking for glasses or contacts to make the trip to the Visionworks at the Viewmont Mall in Scranton. Thank you Lisa!

Eye appointments and staff are great, but the store can't be reached by phone due to Vision Works'…read moreautomated line. I've been on hold for over 15 minutes trying to speak to someone. The recording tells me to go to the website; the website doesn't have the answer I need and LiveChat also does not work. A physical number to the store and not the automated line "experiencing a high volume of calls" would have solved this 15 minutes ago for me, and probably a lot of other callers too.

I've been going to the eynon location for many years now! Mark and Chris are always so helpful! Dr…read more Is amazing as well! I also drive all the way from Wilkes-Barre to get my glasses bc they are by far the best around!

Very friendly and helpful staff. The eye doctor explained everything she was doing and answered any…read moreof my questions. Lenses seemed reasonably priced, selection of lenses was alittle limited, but I found plenty of pairs that interested me. Great place to do business with.

Dr. Blase is the best eye doctor!! He is so nice and so smart! His staff is the best! My whole…read morefamily goes there! I highly recommend them!!

Dr. Blase has been my eye doctor for years. There is no one better. He's knowledgeable, thorough…read moreand very pleasant. I'll keep going to him as long as he's practicing.

The prices were 150 dollars more,and I couldn't use my current frames cas i didnt get them…read morethere.Also unable to tell me how much my insurance would cover. On the plus side staff were very good ,explained things, polite and listened. Staff gets 5 stars .

THEE BEST!!! I got a thorough eye exam ,the doctor took her time with me and was sooo nice..and…read moreshe even noticed my astigmatism and discussed it with me..my glasses give me perfect vision... I got fabulous treatment at America's Best and will be returning

Professional! Beautiful new office - all staff is very attentive. Dr S takes her time with…read morepatients and dies a very thorough examine. She was more helpful when I had an emergency and followed up afterwards. I highly recommend. For adults, seniors, kids. She's good with all ages and staff is patient with new contact wearers. A place for the entire family!

Dr. Schoonover and her staff were very friendly and helpful and accommodating! Working well with…read morespecial needs children. Patient focused and family oriented environment! Will come back again. Best in the area by far!