These are guys are AMAZING!! After several failed attempts with other tow trucks companies, Madison…read morethankfully had the expertise & equipment strong enough to tow our motorhome. Although we kept them after hours, they went out of their way to diagnose the problem and had it fixed as soon as the part got there the next morning! They were literally our good Samaritans on that long road trip & we're not sure what we would have done without them!! THANK YOU MADISON!!!

On Oct 20th I was left in a real bad spot. With the help of Chad and Caine they went above and…read morebeyond their job responsibilities and I will thank them forever for it.

Do not use this business unless you need a simple service like an oil change or minor maintenance…read more I was not familiar with auto shops in this area as a newer resident, and a neighbor recommended them. I was initially impressed with the free towing of my pickup when my starter went out. It was repaired with no problem. However, I took it back to Greer when I had some other issues with my truck due to overheating. I was told I needed a new intake manifold, so I was quoted $1500. Then I received a call that it was going to cost more, around $600, due to labor hours, because they ran into issues. So long story short, the truck was not completely repaired correctly, and I had to keep putting antifreeze in it as there was a leak somewhere. So, someone must not have known how to work on a Ford because now I have a blown head gasket, and the vehicle is dead. Since Greer's mechanic had the engine completely torn down to fix an issue, everything should have been checked. In my opinion, they threw it back together when they "ran into issues" and did not know how to fix a Ford. All someone had to do was let me know what the problem was, or if it was more than they could handle.

First class service!! Picked up truck, fixed it and notified me when complete. They called and told…read moreme every that needed repaired and things that could wait. Very knowledgeable and explained everything!! .

What a great experience: I finally found a place I can trust that cares about perfection in the…read morework done to my vehicle (I actually got to watch them work and communicate with each other during tasks and I was impressed), that cares about true customer satisfaction and relationship that can lead to lifelong collaborations that make the entire journey of truck modification and "accessorizing" more enjoyable, and that does its best for fair prices... As a fabricator/welder/engineer, I usually do all work myself; Unfortunately, I got hurt before this installation, which, oddly, turned out to be fortunate because, all of the meticulous attention to detail and perfection I always give, I found that and more in the staff at Diversified Off-Road - Upon my first communications with Seth, I could tell this place puts their customer's satisfaction first. Seth and I laid out a plan for the parts I had already ordered, my wife and I dropped off our vehicle and parts the same week to Seth and Kim (Kim is great also), and we got to observe some of the work being done. My wife got to be the first of us to drive the truck, and she had a smile on her face the entire way from Ohio back into Michigan: We are extremely pleased with our experience and the quality of work done - I was just under the truck all day yesterday doing rust prevention with my POR-15 products; I was looking at their work close-up, and, perfect, I couldn't be happier... Installing lifts and all of the other modifications are challenging and the parts cost quite a bit. Diversified Truck-Auto & Off-Road IS the best balance. As a business, I look at the years they have been providing quality work, and we need them to survive and thrive as they provide a livelihood for their staff, and they help to build our community; so when they are looking at the balance of work, they are doing their best on pricing, timing, and complete satisfaction (I can see that in the future plans we are discussing for Retrax Eq and a Bed-Slide, among other work). I had been inquiring with numerous other shops in the area and was planning to go to Integrity in Oklahoma believe it or not, until I found this shop so much closer to home. Diversified satisfied every single detail and desire I had for my installation.

Took my vehicle in and bill was 500+ dollars more than quoted ..No transmission problems when i…read moretook it in and there was one leaving ,never again,fool me once

Excellent. We were so pleased with Jackson Automotive. Honesty, rings true. In addition, the…read moreowners thoughtfulness and sincerity about what was mechanically not sound with our car, his methods of fixing it, and his professional demeanor. This is our new garage!

Thanks so much for squeezing us in. We were in our way thru Toledo and had our AC go out on a super…read morehot day. We called on the off chance there might be openings for a walk in. Mot only did you get us in and out in like 30 min , but everyone was super friendly and polite and the cost was super reasonable. Really really appreciate the help!

Customer service was outstanding! My car broke down, called for a tow. They were quick, polite, and…read moreprofessional. I highly recommend giving them a call for quick assistance.

THE Road side service driver was courteous and kind. And knowledgeable. Towed fro ohio to wayne…read morecounty Michigan. It wzs RoadMaster z recovery.

Took my car to them for a frontend alignment after Firestone tried to scam me. They did a great job…read morewithout the hassle. It was also a better price!

The honesty and integrity that these gentleman have is second to none. We drive across town to get…read moreour brake/alignment needs resolved here. Today reminded me exactly why we come here. My brakes pads were worn. I was having vibration and squealing. I stopped by this morning, they were full. The gentleman was honest and said they didnt know if they would get to me today. I took my chances, and left my van. Just a few hours later, I received a call that my van was ready. I came to pick it up, asked how much it would be(with check book in hand) only to be told that there was no charge, and my brakes were still under warranty! No labor charge, no anything... it was 100% taken care of! WHAT??? I was blown away! You just dont get customer service, honesty and integrity like this anymore! My family is an Auto Connection family, and today just reaffirmed why!

We needed new tires for our 5 year old Hyundai. Every aspect of service was provided for us in a…read moreprofessional manner. The shop was clean and tidy and my husband was well informed of the definite need for tires and not only offered the best deal for the tires and alignment as well as offering the option of getting another opinion someplace else! Highly recommend them and moving forward, B&L will be our go to for all our car needs!

Had a flat tire on my work truck, called and talked to Joe. He got me right in and got the tire…read morefixed within an hour. I also got a lug nut stuck in my socket and brought it in and Joe got it out for me. Joe is very friendly and helpful. You have a great guy to be the person you walk in and deal with. I will be dealing with your company for anymore issues I have. Thanks again Joe.