They replaced the hatch door on my Prius in Summer 2024, covered by insurance. The replacement was…read morefine but it took 2 days longer than they claimed and the car sat in the roasting sun for those 2 days. More importantly, when I got the car back it reeked of Febreze so badly that it literally made me ill. I left the car windows partially open and placed baking soda boxes everywhere and it still took 4-6 months for the odor to go away. I can't imagine why they did this. They're supposed to be working on the outside of the car not the inside. Also, they managed to mess up one of the front windshield wipers so that the clip was sticking up on the windshield and could not be snapped back down. Worst experience I have ever had at a body shop!

I have only used them once. Someone sideswiped my car, and I needed my mirror replaced (did you…read moreknow a simple mirror replacement costs over $1000? I didn't). This is where the gentleman's insurance sent me. They fit me in quickly and only had me in a rental car for a day. Everything looks good so far and the staff were nice.

They fixed up my crushed fender in 2 days sooner than estimated. They did a flawless job! They are…read moresuper friendly and so easy to work with.

I had them work on my car a couple years ago and I'm just now getting around to write a review…read morebecause something reminded me of it. I had an unfortunate incident where a friend backed into my car hard enough to total it, according to another body shop. I was adamant that I did not want my car totaled; I just wanted them to fix the non-cosmetic damage, and I would be good, but they refused. So I called my mechanic and they recommended Rowe. Everyone at Rowe was an absolute pleasure to work with. Even though I had trouble getting the check from the other insurance company, they helped me figure out what to do and they were able to give me a quote that made it fixable, and not a total. I got my car back and it looked as good as new, which I wasn't even expecting given that it was a 13-year-old car at the time. If something ever happens again to my dear old car, I will take it to them again.

We called Joe to come look at our truck as it was in an accident. In January 29 th. He said he can…read morerepair it in a couple weeks. We should have it in the middle of February. We called when he said it would be done but he said he had some personal problems and was overwhelmed and would be done at the end of February We called at the end of that month and it still was not done. He said there was a problem with the fuel line so it would be another week. So the first week is March. I called and said I needed it by Easter weekend and he assured us that it would be done then. Nope. It was not. Finally, the Truck was done on April 2nd. The insurance company sent me an electronic payment that went into my bank account and I asked if we could pick up the truck and I will send it through my account as a Bill payment and he would have the payment in a couple days. He said "Why did you cash that check, you could have signed it over to me?" I said no it was electronically deposited into my account. He said no check then you cannot pick up the truck. So my take away from this is. 1. He is a liar. When he says he will get something done, he does not follow through. 2. He expects others to be willing to be flexible with him but will not work with you. The truck is fine, he did an okay job but he took all of February and all of March to fix it. Poorest customer service I have ever seen. Be aware of this Body Shop. No stars

Joe got the repair done to my front end in a timely manner and at a reasonable cost! Looks like…read morenew. Very happy!

Don't do it! Fender not properly attached…read more Runs. Chips. Vibrations in wheel. They must use the car washers to paint when needed.

Took my car here for a pretty expensive repair (like $10,000) and it took them quite a long time to…read morework on my vehicle. Absolutely not their fault at all due to waiting times on parts and other issues. So far I haven't had any issues whatsoever with my vehicle, but Mark assured me that if I do have any issues that I can contact him and he will remedy the issue. He was very communicative and honest about wait times and the whole process. Highly recommend Katz collision.

These guys are amazing. I had a broken rear window and dent in the tailgate. Another company quoted…read more$1800 and 2 weeks to get the car back. Katz was able to repair it for far less, and I had the car back in 24 hours. The repair work was excellent. Communication was great. Next time, I won't even quote anyone else, since nobody could do a better job.

Amazing customer service! The staff were very kind and helpful. Especially Quinn, who went above…read moreand beyond to help. I would absolutely recommend Caliber.

This is second time I have taken my car here. Was extremely impressed with results the first time…read moreand under new management and employees thrilled that this experience was so impressive as well. Excellent customer service and the workmanship was so timely and perfect. Highly recommend!!

This was my first time using Ideal Collision. I will use them again. Great service. While I had…read morequite a bit of damage to the driver's side of the car. They did an excellent job repairing​ the damage and painting my car. You cannot tell anything ever happened to it. They kept in touch with me during the time the car was there (about a week and a half) and treated me well.

Cody and his team did amazing service . Alway keeping contact and my car was returned in immaculate…read morecondition . Highly recommend !

Grabke's has fixed so many of our mishaps over the years, both personal and company vehicles…read more Honestly surprised to see less than a 4.5 star average! Everyone is always great to work and they do a really good job. Hope we won't need them too often in the future, but nice to know a great local body shop who stands behind their work. Integrity is hard to come by these days!

They covered an insurance repair from nearly 2 years ago that malfunctioned (manufacturer failure)…read moreand only charged for the part. They've been my go-to body shop for years and will continue to be in the future.