We used Alexa for our most recent holiday through Europe and over all the experience was good. The…read moreprivate connections and greeters at the airport took all the headache out of travel. The reason for 4 stars instead of 5 would be that I don't feel like the trip was very tailored to our interest. It would've been nice to have a call before the trip and go through the itinerary. This is mostly concerning the driving tours, while it is a nice idea to get a driving tour through a new city, it's not the most pleasant when you can not see any of the attractions you are learning about. I also feel like I had to be the one initiating the contact with Alexa, and then waiting (sometimes days) for a response. For the price paid I would've expected more catering to the client. My last concern would be that I canceled the second of our driving tours, 3 days prior for the reasons mentioned above, additional it was over 100 degrees and the tour was in a vitiate fiat, and the tour was not canceled. Wasting the driver and guides time. While Alexa's services did make our trip easier, in the future I would choose a more experienced travel agent who takes time to cater to clients wants and is more responsive.

Alexa is the ultimate secret weapon. She planned the ten day trip of a lifetime to Japan for my…read morehusband and I. Tokyo, Hakone, Kyōto and Osaka. We gave her a budget and she ran with it. She organized private transfers where it counted most, scored reservations at gorgeous hotels in the best neighborhoods, booked walking tours with really fun and interesting locals and selected the best seats on the Shinkansen for viewing Mt. Fuji. She was flexible with our specific requests and gave us some leisure time to explore on our own. The app she uses is massively helpful, and includes interesting and useful information, etiquette or otherwise, for traveling in specific countries. We felt so taken care of, and when our flights home hit a massive snag and delay due to weather, she immediately jumped into action to make sure we got home safely and efficiently. We are grateful to her for her expertise and professionalism, and would absolutely recommend her services if you're looking for a truly special and unique travel experience.

Ms. Engin Kadaster is a fabulous tour operator. She has a lifetime of experience arranging and…read moreleading tours to her beautiful home country, Turkey. She was comprehensive and timely in her response to our requests. We love that she has a U.S. phone number for our friends / family to contact, in the event of an emergency. Her in-country contact was helpful as well. Since we received confirmation for some business appointments at the last minute, her associate (quickly!) facilitated transportation arrangements. Also, I'm glad she recommended the luxury bus service between Ankara and Istanbul. Our chai-wala was so kind, making the 6-hour trip comfortable. We highly recommend Mehmet Korkmaz, our Cappadocia tour guide, and and Yusef the driver. Both are uber-friendly. Mehmet smiled while he answered the seemingly thousands of questions we asked. Yusef taught us how to speak Turkish -- at the 'truck stop,' although we probably embarrassed him. :D

Engin and the wonderful staff of Newport International is the travel agency for the firm I work…read morefor. They are excellent to work with and have gotten me to and out of the least expected places with no notice. Engin is a lifesaver!

Trip Design staff are well travelled folks, who know where are all the good spots to visit…read more They've organized some incredible adventures for us, and were always there to help when we needed to change something. Highly recommend.

After postponing our long awaited trip to Italy due to Covid we just returned Monday, May 16th and…read moreit was absolutely amazing! When i started planning the trip, I knew for sure that I wanted someone to develop a wonderful trip with our input for a dream itinerary and to make this as hassle free for my wife and I. Milica delivered 1000%! It was the best organized vacation ever and everything went smoothly and we saved a ton of wasted time using Milica. I can't say enough about Milica! If you want a great trip start in Rome, then to Florence, day trip to Cinque Terre, then to Milan, day trip to Lake Como and finish in Venice! Gonna have Milica start on next year adventure in Europe!

Just used GP Tours for a trip to the Belgian GP and could not be more pleased or satisfied. From…read morebooking the tour, to arriving on site, everything was terrific. Tessa made booking the trip a breeze and our tour guide Andrew was delightful. In addition you'll meet great people from all over who all share a passion for motor sports. i cannot recommend them highly enough and will definitely use them again.

We attended SPA with Grand Prix Tours, and it was an amazing experience! From the communication…read moreprior to the event, to the welcome dinner, to the transportation, the experience could not have gone smoother. My husband and I opted to do some additional activities at the track that would keep us there past the time the bus was scheduled to leave, and Grand Prix Tours assisted us in arranging private transfer so we could still get back to our hotel! If you don't want to worry about logistics, Grand Prix Tours is for you! We just got up, hopped on the bus, and the rest was taken care of. We will definitely use Grand Prix Tours again on our next adventure!

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

This review is for the January 2026 Thailand tour…read more What an amazing trip, as we are still talking about it. Supera did an excellent job in showing us the highlights of this beautiful country. We were spoiled and treated like VIPs throughout. Highlights include: Temples - so many Buddhist temples, beautiful and unique. Elephant sanctuary - A highlight! Up close and personal with these majestic creatures. We walked with them, made and fed them medicinal treats. Tuk Tuk tour - a VIP tour of the streets of Chang Mai. So fun and enjoyable. Hotels resorts - beautiful, elegant and top service including massages and buffet breakfasts. Food - Supera goes out of their way to handpick local specialties that most tourists don't know about. The food was unique and delicious. A real treat. Transportation - buses, longboats, flights - all handled for us, including all luggage transfers. Our tour guide Betty Tsai. What a pro! She's the perfect mix of organization and keeping it fun. Her attention to detail kept us moving smoothly through the trip. She even managed to work with the Mandarin Oriental to get me a personal item I accidentally left at the hotel after checkout. Ms A - so cute, with excellent knowledge of Thai culture and history. This was our third Supera tour, and it won't be our last!

My wife and I have been very happy travelers with Supera/Signet tours in the past. But they…read moredemonstrated awesome above-and-beyond customer service for our latest trip to Hokkaido. A family emergency necessitated my cutting my trip short and return to the U. S., and as soon as the tour staff learned of my predicament, they reached out to me and had the return flight arranged for me within 2 hours. I cannot describe how valuable it is not having to find my own flights during that stressful period. They made sure I was taken care of from the hotel taxi all the way to the airport drop off. Many thanks to Roy, Junko, and Eriko for their 5-star customer service! We will be back!

Charu at Discovery travel has booked several international trips for us and we could not be more…read morepleased. Highly recommended!

Charu is one of a kind travel agent! She is professional, but also extremely kind and attentive to…read moreyour needs. Charu helped plan my "65th" birthday in Greece, and it was the most magical trip I had ever taken. Every detail was exactly how I imagined and wanted. While on the trip, Charu would "what's app" me with any changes and to send me birthday wishes. I would HIGHLY recommend Charu for any travel needs.

Thank you Ed for planning a wonderful trip for me and my family to Italy (Rome and Florance)! We…read morehad never been before and wanted help finding great places to stay and experiences. Ed did that and so much more! He made amazing hotel selections (perfect locations) which came with additional perks (like food and bev credits etc.). The thoughtful planning of transportation in between cities, to and from airports and train stations made our trip so seamless and smooth. Ed is super knowledgeable on the area, has great recommendations and is amazing at communicating. Would highly recommend Ed and his services to anyone needing help planning a trip to Italy!

Thank you ED for such a wonderful experience for my first time ever working with a Travel agent…read more You made this experience easy and smooth. I can't wait to take my family on our first international trip Can't wait to share our memories! I will be booking for Ireland next!