In 2020 I posted something about gym 33 . I was fair & honest. Literally the owner just responded…read moretoday. His comments were 2 long rants about how loyal he is & how great his customer service is. Ummm if you are responding to a post from 2020... I don't think your C.S. Is that good. Not to mention that he clearly had me confused with someone else. Also. They don't have ( or at least then ) A/C in the summer & it was super uncomfortable . He told me " you're supposed to sweat" . Well I already knew that . But I am allowed to not like to be stifled in the gym. So I cancelled my membership . Sheesh . Some people . Trying to make me feel bad for voicing my opinions. I did like the fact that the gym was local. So 1 point there!

I have been in this gym over 10 yrs. It is a great environment for serious training. This gym has…read moregreat equiptment that is always well maintained. Honestly this equipment is better than todays modern machines. All equipment is extremely heavy duty and you will feel safe. Joe the owner pays careful attention to every aspect of running this facility. This place is all about strength training and that's what you want.

I love the ZONE and playing tennis here! My game has improved greatly thanks to the awesome coaches…read morethere! It is a great way to improve your playing and as well to meet other players who share your love of tennis and want to play each week . Great indoor courts. I love coming here.

Great place. Huntington's best kept secret. Clean and quiet. Great staff. Great selection of…read moreequipment

Truly the most supportive fitness family in the world!! When I was dealing with health issues they…read morewere very encouraging and helped me so much. I am now getting back to being healthy and I am feeling GREAT

It's a beautiful gym as it is and they are still improving. They just installed the 3d fit machine,…read moreand the massage Lounge. I hear they want to get a sauna. I like that their membership includes a trainer to meet with you. Pricing is totally reasonable if not better than other gyms in the area. Staff and members are great too imo.

I can never reach this business via phone. And they used to post the schedule in PDF, now I can't…read moreview the schedule either. It's like they do not want your business.

YMCA of Hin ring ton NY Review men's locker room, showers in…read morethe pool area are disgusting, dirty and dilapidated. also, the young guys go into the dry sauna with their shoes on and no one bothers to educate them that they are spreading germs. overall, the staff is nice but the whole pool area, including the pool itself, needs a large capital project to redesign and replace the lockers and showers which are way beyond their useful life. The sad decline of the YMCA is just another example of how you need to be rich just to have a basic clean place to recreate and exercise. I hope the Board sees this and takes a look at the disgusting lockers, shower area and lousy dirty pool

This is a fantastic gym, the staff is very helpful and extremely professional. The facility is…read moreextremely clean and they have tons of great equipment. The people who train here are also respectful and courteous. I have been to many gyms over the years this is by far my favorite. The managers are great as well, Sal went above and beyond assisting me.

1 star. Save your money and go somewhere else…read more Years ago I moved out of state and transferred my membership to my mom. On a trip back to visit her, she picked up a one day guest pass for me. Matt, the manager, told us not to worry about it and said he'd let me train there for 5 days instead of just the one. Nothing was ever signed. It was a guest pass, not a membership. Fast forward to now: my mom is going through her credit card statements and realizes Matt quietly signed me up for a real membership without either of us knowing. She's been charged every single month for two years, her membership and mine, and neither of us ever agreed to that second charge. When we called Matt out on it, he said he had no idea what we were talking about and wasn't willing to fix it. Over the years I brought 7 people into this gym, family and friends included. Every one of them is a mistake I'd take back. Pull up their BBB profile before you sign up, the complaints there tell you everything you need to know about how this place handles billing. We want every dollar they took without our consent refunded, and if that doesn't happen we're prepared to go to court over it.

I made the plunge and joined Equinox a few weeks ago. After coming here for a few Yelp Events, and…read morebeing that it's close to home, it made my decision an easy one. Although pricey, it's worth it! Let's start off with the amazing customer service I've received. I had the pleasure of meeting Brett. He is a Membership Advisor. He messaged me to see how I was doing and if I had any questions. My very first day as a member he showed me around the the gym from top to bottom, corner to corner. He even offered to take a class with me if I didn't want to take one alone. He is super friendly and funny. He continues to say hello to me BY NAME every time he sees me at the gym. That's amazing that he remembers my name considering how many people he sees and interacts with at the gym every day. Now Christopher (I believe that's his name) works at the shop at the gym where there's clothes, gym bags, and other accessories. When you become a member you get 20% off your first purchase at the shop. So...I took advantage of that! Christopher was patient with me as I looked around the shop. So many choices! Some of their brands run big...so I was happy that I was able to buy a smaller size than I normally would. Christoper helped me pick out some things and even showed me a super comfy sweatshirt. It's a men's sweatshirt...but it's the most comfortable sweatshirt I've ever worn. Comfy and warm! Brian, the manger is also super nice! I had a long conversation with him on my first day at the gym. It was so nice that he took the time out of his day to speak with me. He also greets me by name every time he sees me at the gym. As a new member you get a complimentary Pilates session. I took mine with Jacqueline. The Pilates session is in the studio and it's just you and the trainer. Jacqueline was very patient with me as I've never done Pilates before. She showed me how to use the machines. She also taught me that Pilates isn't just body movements...but it's about your mind as well. Which is very true. We even laughed! Who laughs when working out? That's what I thought. You also get a complimentary personal training session as a new member. I had the pleasure of meeting Tracy. She is wonderful! She understood me and my goals. She was patient and answered my questions. We also laughed a little. Again, who laughs when on an 10% incline and 3.5 speed on a treadmill?? That's what I thought! I felt so welcomed as a new member! Besides the "Welcome" email and "Welcome Packet" I received, I received a hand written welcome card in the mail, and another welcome card in the mail. I can truly tell the Equinox cares about their members. On to the gym... SO many machines for cardio and strength training! I've never had to wait for a machine. One of the things I like about the machines is that they have internet. I've enjoyed watching YouTube videos to get me through my workouts. You can even access Facebook, Google...and a ton of other things. You can sync LoseIt and other apps if you use apps to calorie count or to keep track of your food intake. There's also WiFi at the gym...so you can bring your iPad or other device and watch Netflix as you work out! I am guilty of this! :o) If you aren't sure how to use a strength training machine, don't be scared. During my tour of the gym, Brett mentioned there is always staff on the floor that will show you how to use them! Don't be shy...ask them! Locker rooms... I can't speak for the men's locker room, but the woman's locker room as everything you can think of. Hair dryers, straighteners, razors, tampons, mouth wash, hair gel, shaving cream, shower caps...etc. There's also a filtered water filling station and a digital scale. Everything you can ask for! Now the showers are wonderful. Kiehl's shower products are like a dream. They smell so yummy, and have me feeling refreshed. Shampoo, conditioner, body wash, and face wash. The showers are nice and hot! AND... eucalyptus towels!!! Smell so nice, especially after a sweaty workout! What are you waiting for?? GO workout at Equinox!

Beautiful, clean, pricey upbeat place. Why you ask am i giving a 1 because I went to tour, discuss…read morepricing and a membership and the guy at the counter A-Didn't look up form his phone, B-Couldn't be bothered with me C-Said I cant help you D: Wasted an hour of my day that I pre planned for to visit this place. Ironically they don't care about the customer. A health club membership (Especially those on the higher end!! is for those of us who want to be healthier, improve our lifestyle, endurance, and how we feel. Its a pandemic and the company should be welcoming any and all business here versus complacency. I understand everyone's on a cell phone. But to leave me feeling dis regarded, not cared about and like I didn't belong because of who I am UNACCEPTABLE If I had corporate information Id message them too Dont waster you 200 approx monthly here.

I loved this gym until a member got aggressive with me and put her hands on me because she…read moremistakenly thought I was trying to take gym equipment she was saving for a friend. When I brought it to management's attention, I was told this member had multiple complaints logged against her. Even though the member did not deny she put her hands on me, I was told repeatedly by management that the gym does not "take sides". How is that acceptable? I have to say this is one of the most troubling customer service experiences I have ever had. It is sad that I had to cancel a membership I very much enjoyed because the gym does not seem to care if a member feels safe and comfortable. There are certain members of this gym who are abrasive and think the rules don't apply to them - they're disrespectful to the instructors and do things like save equipment for their friends when that's against the rules. I always ignore their behavior but when it becomes problematic on this level where another member feels uncomfortable, it should be addressed with more than just a "talking to". On the positive side, Rosemary is a phenomenal instructor and community-maker. I loved taking her classes. Karen was my personal trainer and I would highly recommend her for anyone considering training. I also loved Mike Thompson's spin class. I will miss those three instructors as they're great assets to the gym. I will not miss the turning of a blind eye to bad member behavior just because it's inconvenient.

Lovely gym. Clean. Pleasant. Great staff. Love the drinks!…read more My only dislike: in the free weights, weights, and mat area the music is really blasting. It's way too loud. Only the managers can fix this. The first time I asked, the manager fixed it, but then the next time I came in the volume was way up again. It's uncomfortable to repeatedly ask this and the managers aren't always there, anyway. Why such loud music in that area? Please lower it. The other areas are very pleasant! I hope you will fix this! Thank you!