For Josh to be the owner, he has a real bad attitude and his customer service is bottom of the…read morebarrel poor. I've frequented this location often as I do the Buckhead and Buford location and I only return due to a pleasant experience. In past visits the staff has been helpful. The staff should give Josh some pointers on customer service. I usually get a few things but this time I put something back and cut the visit short. If I didn't have a tee time shortly I would have left everything on that counter and went across the street to Walmart. Next time though....

Staff is super unprofessional, rude, and aggressive. Never giving my business to this location.read more

David is amaaaaaaazing. My Cybex Arc Trainer was on the fritz and I found David because he was…read morehighly recommended. Fixing this thing was was no easy feat and he did what no one else could. He had the patience and know how to troubleshooting a few components and fully resolve the issue and now my baby is up and running again like new. He's also very responsive and reasonably priced and I would definitely recommend his services.

Excellent communication and customer service! One of my well used treadmills was in serious need of…read morerepair, and David was able to fix it quickly. It runs like it did when I first bought it! I highly recommend his services.

Great store with lots of offerings. Camping, hiking, bikes, dog supplies, shoes and not just the…read morehiking ones!!! The only thing better than offerings is the staff at this store! Really great staff

Nicely stocked, friendly staff this what I expect from REI…read more Only suggestion is to increase front desk staffing as the wait times can be long due to their chatty team members. Place can be packed during sale events, bring your patience!

I was so impressed with our technician, I told him I would light up the world with praise so here I…read moream. Our commercial grade, ten-year-old plus treadmill stopped working so I jumped on the phone with support and learned I needed a new motherboard and belt. I ordered and received the motherboard and belt and just did not have the time, or skill set, to make the swap. I found Atlanta Treadmill & Fitness Repair Team through an Internet search, liked what I read so I called and set an appointment. Our technician was absolutely amazing! Very cordial, polite, patient and mostly, concerned about getting my machine back from the dead. I knew I made the right decision when I saw how much time it took him, a professional, to swap the two parts. It was not an easy fix as, like most things these days, the manufacturer engineered everything into very tight spaces. I recommend Atlanta Treadmill & Fitness Repair to everyone! Their response, follow up and most of all, their technician, proved to be world class. Bobby Darnell

Do NOT use this company. I had them come service my treadmill (lube and adjust belts) and after two…read moreuses (walking speed only) the belt was inoperable. The machine was adjusted at full speed which caused a loud rubber sound. The technician should've advised this wasn't recommended on an old machine. Further, the company sent an overpriced quote to replace the belts for hundreds of dollars when the technician advised not to replace belts because it would put stress on an old motor. The owner (Lisa) wouldn't issue a full refund of the $150 service fee which took 10 minutes to complete. Poor business practice and profits over conscience. *The company is trying to spin it. Message me for more info if you are considering this company.

I highly recommend this place. Chuck took 30 minutes to address my needs for hiking shoes as I will…read morebe trekking in the Himalayas in June. He educated me on arch support and right shoes size for the terrain I will be trekking. While he was helping me, he was also training a new employee Avi on how to provide the right customer service. Also, Chuck taught him how to measure shoe size. Avi was really nervous as this was his day one, and Chuck comforted him. My foot being very wide he reached to oboz to see if they could order me wide shoes. Overall, 5 star customer service. There are very few stores now a days where employee takes time and care for their customers. Great job, Chuck!!! MO is lucky to have you.

I am beyond disappointed! I drove well over two hours TWICE !!…read more My family and I visited the Alpharetta store on yesterday. To say that we were over the moon to find two perfect bikes that we had been searching for months. We purchased them both and made arrangements to pick them up in my husband's truck the following day. I can't begin to express my disappointment when we arrived less than 24 hours later to find that my husband's bike had been sold. While I completely understand that things happen, we called three hours prior to coming to confirm the hours...and when the store rep called the assistant manager, he found more joy in knowing that the bike had not been stolen. This is not customer service. This is not good business practice. Matt, the manager, was there when we purchased the bike, and the assistant manger was there to rejoice when it was not a net lose to the company instead of the customer. What kind of establishment is this?! I am so supremely disappointed! Your word has to mean something!!

I had received an email coupon from DSW so I checked out their shoes online. When I found a couple…read moreof styles that I liked, I decided to go into the store to see if I could try the shoes on. When I arrived, I realized that all of the shoes online are not necessarily carried within the store. They did have one of the shoes I had selected. I was able to try it on and walk around the store. The shoes were very comfortable, and they had many sizes between 9 and 12 in stock. However, they did not appear to have many wide shoes in stock. So, I will ultimately make my purchase online, but it was nice to go into the store and try on one of my selections. All of the staff who interacted with me were friendly and courteous. I'll definitely consider returning if I need to try on a pair of shoes, but I'll probably continue to make my purchases online. UPDATE: I went home that night and tried to order my shoes online. The email coupon would not work. It said that the coupon had expired which was not the case. I then started a chat session on their website. I found out that the coupon would not work with the shoes that I was purchasing. Apparently, almost every brand they carry is excluded from the coupons that they email their customers (see below). I don't think that I'll be making another purchase at DSW anytime soon. Fine print at the bottom of the coupon: Additional details: Excludes Birkenstock, Brooks, Crocs, Dr. Martens, Gucci, Hey Dude, HUNTER, Koolaburra by UGG, Michael Michael Kors, Minnetonka, Nike, ON, OOFOS, Rainbow, See by Chloe, Sorel, Stuart Weitzman, Tory Burch, UGG, and Vionic products, plus select adidas, Cole Haan, Columbia, Converse, Keen, Lauren Ralph Lauren, Merrell, Salomon, Skechers, Sperry, Steve Madden, Teva, and Timberland styles.

Tons of shoes at decent prices in a clean, easy to shop, warehouse environment, with limited…read morecustomer service. My wife needed a new pair of sandals. After striking out at the big department stores, she persuaded me into making the trek to DSW. This store is in a moderately upscale shopping plaza... one of many, apparently, in the north Atlanta suburbs. At first it appeared a bit overwhelming, but after a few minutes we isolated the appropriate section, she found what she was looking for, I paid, and we were out of there!

They were very accommodating, helpful and patient. They have a nice selection of medical supplies…read moreto rent or purchase. From ramps to wheelchairs and other medical supplies. I have rented a 7 ft ramp from them 2 times, once 7 weeks then again 4 weeks . Very very nice people. I definitely highly recommend this establishment. Kudos

They were terrific! John was so helpful. They made sure we knew how to operate everything before we…read moreleft the store. He had helpful suggestions, but did not pressure us at all. Would go back for any future needs!

Even in chaos, this store moves efficiently! Shout out to the employees! And the customer service…read morewas great. Everything was in stock! Prices were.. well.. its lulu

First off, I'll admit I walked into the new Lululemon in Alpharetta thinking it was just a women's…read moreathletic clothing store. . .boy, was I wrong! This was my first time shopping here, and I left with a super cute short and hoodie set that I'm already pumped to wear at a 5K work event in April. The store itself is fresh, clean, and stocked to the brim with options. The staff? Absolute gems (this is becoming my catchphrase). They were friendly, helpful, and even tossed out some compliments when I stepped out to show my boyfriend the outfit. After dropping 60 lbs this year (XL to M, woo!), hearing that the fit looked great felt like a cherry on top. I'm already planning to swing back for some longer pants next time. If you haven't checked this spot out yet, do it!