We have purchased a decent amount of stuff here and the experience in the showroom has been great. We have purchased floor mats to cover a gym floor, a treadmill and a bunch of dumbbells and kettle bells. The guys in the store are always super helpful and they remember you and what you were after. I've never had a bad experience here. The treadmill install went great and we've had no issues with anything we've purchased. The only caution I'll give, which they will tell you if you ask, is that for racks and so on they mostly sell their own products. The racks they have seem to be good -- I have a friend who purchased one and loves it. But you won't find Rogue or REP or other brands like that here. They do have a decent amount of specialty stuff as well. read more

This showroom is the best and has all you need for designing your home gym. Huge selection. Great quality in everything. Not to mention the great deals you get for the value. Check it out and let Dominique know Erica sent you read more

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Experience inside the showroom was fine, but this company has the worst customer service I have ever experienced. The installers arrived more than four hours past the stated delivery window, with no call in advance to update us on their status. When they finally arrived, they had the wrong console for the elliptical I ordered. They promised to return in two days, and were a no show once again. Simply horrible. If I could assign negative stars, I would. read more

The bottom line is that Fitness Equipment provided excellent service at reasonable price. I would recommend them wholeheartedly read more

Fitness Showrooms - Fitness/Exercise Equipment Near Me - Fairfax, Virginia

The service from Dominic Dimento has been great. The delivery and set-up of the machine was efficient and fast. The machine itself: a Life Fitness treadmill, is the best piece of exercise equipment I have ever owned. Smooth operation, bouncy, forgiving tread, and simple, intuitive interface and controls. Five stars! read more

Avoid doing business with this store. Once they get your money and bad issues come out with your equipment. Believe me they don't care about you. My equipment is been two months and not getting fixed yet. read more

This is the place to purchase real gum quality equipment. I just took delivery of a life fitness elliptical and a tuff stuff sxt 550. This equipment is the real deal, and it is not inexpensive. Don't go in looking for discounts or dick's sporting goods cheap bowflex junk. That said, the purchasing process and the home delivery team employees were easy to work with and did a great job. However, from the corporate perspective, customer support coordination of delivery dates needs some improving, especially when equipment is running behind -- china is running about 4 months behind on tuff stuff equipment --. How do know this, because I called tuff stuff myself and found out rather than fitness show rooms Customer Service telling me. In any case, fitness showrooms has a many lines of high high-quality professional workout equipment, and it's the real deal. read more

Although I love my equipment, the customer service is horrible. I still don't have the edges to mats that I got for my fitness room or a tricep press bar that I ordered with my home gym. The worst part is the lack of follow up by my sales person and warehouse. I have never received a follow up phone call as to where my equipment is even when I'm talking to him face to face and he says he will call back. After 5 months, I still don't have my complete order, although they tried to deliver it here before I lived in my house. Equipment is great. Customer service is terrible. read more

Worst place ever. Worst customer service EVER. Never got my equipment. Never got an apology. This place sucks and so do the staff. Don't go there. Find a gym. I want to give negative 5 stars. read more

Horrible service & unreliable I ordered a curl bar, 3) 10lb weight plates & 2) 5lb weight plates. I was told it would take 2 weeks. Two weeks later I had not heard anything so I called. I was then told it was going to take 7 additional weeks. Not the best news but whatever. 7 weeks pass & I didn't hear anything so I called. There was a curl bar behind the counter so it must be part of my order but no weight plates. Picked up the curl bar, no news on the plates. I keep calling every few weeks & finally the 5lb weight plates are there. Pick them up, they have no idea when the 10lb plates will arrive. Months pass, & I am calling every week. They don't answer the phone like a normal business. They have an answering machine that you leave a message on. No one ever calls me back. I get tired of waiting & sent my husband in last night for a refund on the 10 lbs weight plate. They actually had them in stock just sitting there waiting for someone to come buy them. So upsetting. My husband brought them home & the 5 plus month order is finally complete. The absolute worst way to treat anyone ever..... actually deserves negative stars for just being so so horrible read more

Overall very disappointing experience with this location and the Rockville location. I purchased a full set of dumbells (2x5-100 lbs) and a bench, totaling over $4k, so not cheap. I made the purchase(and was charged) on May 27th. I received (most of) the order today, June 27th, a month later after being told it would be available the first week of June. Here are all the problems I had during this month long exchange: 1) I was told the weights would be available for pick up the first week of June. This was pushed back multiple times. They would never call me or return my emails. I had to call and ask what the status was only to be told it would be another week. 2) When I had enough and emailed the corporate email I found that the order was actually misplaced and several dumbbells only had 1x quantity. They did fix this quickly thankfully. They also provided information on why the delay was so lengthy but this was already 3 weeks into the purchase. 3) I was told I could only pick up the dumbbells from the Rockville store. I was told this once they had arrived at the Rockville store...not when I initially made the purchase from the Fairfax store and said I would pick them up. 4) I confirmed that all the dumbbells were at the Rockville store before making the lengthy drive. Upon arrival I found that the 65lb dumbbell set was missing with no indication of where it was. read more

I just got our recumbent bike. The people at Fitness Showrooms could not have been nicer or have better customer service. The crew delivering and installing the bike were great. I have the highest regards for Fitness Showrooms read more

I'm giving an average of 3 stars....5 stars for their phone help, but 1 star because I have driven to their location twice and have found it closed before their listed store hours on their website. Granted, the door has summer hours posted during my second trip (which say they close at 7 instead of 8). Hopefully I can catch them when they are open. read more

What an awesome company to find! Dom, Henry, Vic, Julie, Natalie, etc. are awesome! Where else better to go to build out your home gym in a middle of a pandemic? FS helped us find exactly what we needed to capitalize on the footprint space we wanted to use the and personal goals we shared. The team showed up and assembled the unit and worked with us to our satisfaction to ensure everything was working correctly. FS went out of the way to get us the equipment we needed, even when supply was becoming limited. Hands down, if you're thinking about setting up a home gym or need some fitness equipment, this is the place to go. Be patient during the pandemic and let them work their magic! I recommend them to everyone! read more

Fitness Showrooms - Small footprint. Smooth ride. Holds an iPad too. - Fitness/Exercise Equipment Near Me - Fairfax, Virginia

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My wife and I recently purchased a SCIFIT PRO2 Total Body Exerciser from Fitness Showrooms, located at 11029 Lee Hwy., Fairfax, Virginia. From our very first visit to the showroom and to our final purchase, the Sales Manager, Mr. Dominic Dimento, was extremely knowledgeable and helpful in explaining the many features of various fitness products from which to choose. Without hesitation, Dominic patiently and cheerfully demonstrated equipment from the vast selection in the showroom. In addition, Dominic used his extensive knowledge of fitness products to help us make an informed decision in order to select the equipment that would best suit our needs. Dominic was an absolute pleasure to work with and he has surely earned our highest recommendation for anyone looking to purchase fitness equipment. Once we finalized our selection to purchase a SCIFIT PRO2 Total Body Exerciser, Dominic arranged for our preferred delivery date and time. Upon arrival, our delivery team comprised of Martin, Chris, and Gus, was equally outstanding! The team arrived on time and each team member was very courteous, and expert in delivering and setting up our new equipment. The entire experience with Dominic Dimento at Fitness Showrooms was SUPERB!! We feel that we were provided excellent customer service in purchasing a high-quality piece of exercise equipment at a very reasonable price. In addition, the delivery/setup process was equally outstanding. Martin, Chris, and Gus are excellent Fitness Showrooms' employees who are to be commended for their attention to detail. My wife and I thank the entire team at Fitness Showrooms very much. We could not be more pleased with the entire process from beginning to end, and we wholeheartedly recommend Mr. Dominic Dimento to anyone contemplating purchasing fitness equipment. Dominic is an exceptional representative for Fitness Showrooms! read more

These guys are amazing! I wanted to purchase a spin bike for my home. I ride a Life Fitness at my regular gym and really like it but wanted to do research on other bikes to make sure it was the right one for me. Long story short after trying 5 different brands I went into Fitness Showrooms to seek information. I met Dominic, very informative, not at all pushy, and he took the time to tell me about the different models. My gym had the IC5 model, Dominic told me about the IC6, the next model up. I tried it, loved it, and bought it. Everyone that I came in contact with from Fitness Showrooms was so helpful and worked hard to get me what I wanted. Henry at the Fairfax store, Michelle in New York and Gustavo who delivered my bike we're all very accommodating. Just as I got my IC6 in place, my gym upgraded all the bikes in the spin room (I am a spin coach) to the IC7. It is even better than my 6. I had to have one. I called Dominic back and it was no problem. I paid for the upgrade over the phone. Javier and Gustavo picked up the IC6 and assembled my IC7 in my garage. Both of them were so knowledgeable about the bike. I wanted to sync my heart rate monitor to the bike before they left, no problem. They answered all of my questions, I am so please I purchased a Life Fitness from Fitness Showrooms, they made it so easy and were so helpful. The bike is exquisite quality and I am so happy with my investment. read more