Old ownership was great, but new ownership Norwich Fitness Center not so good. I also worked there…read more New ownership owes me money, old ownership always paid on time. New ownership raised rates but did not do much if anything to improve. Out of date equipment, but hey they have cross fit.. Not a good gym for beginners either, I watched personal trainer consistently make fun of people including one girl on the leg press machine that was in better shape than her. Only good part of the gym is they do good things for the kids. Just Google search the names of the coaches working with your kids, especially those not listed on their Facebook or website, let's just chalk it up to "They forgot to do background checks" keep the kids safe. This is all my opinion based on my personal experiences working there and being a member there

You get what you pay for. I'm still a member of this gym but as someone who owns several…read morebusinesses, I expect more from a family owned business. The customer service is sub par. The business model for this kind of gym is to make money off of people who statistically don't show up for what they pay for and these encounters only prove that to be true. Work on your approach to people.

The Staff in the Norwich location is engaging and the location is very convenient for me. My…read moreconcern has always been the low number of available, well working upright bikes. I would guess that there were 6 or 7 bikes with 1 or 2 not working well or out of service. Since the recent equipment upgrade, there are only 2 basic upright bikes, and one has been out of service 2 times since installation. I am age 70, in recovery mode indefiniately, with nerve issues affecting my lower body (neuropothy), and hip trouble. Non-weight-bearing excercise is what I (and others) need. We simply want to remain mobile by hopping on the bike for 30 minutes or so and keep blood flowing to our lower extremities. Treadmill is not the answer and recumbent bikes are not comfortable for the hip. The Norwich location needs more upright bikes. Most staff that I have spoken to agree.

Great gym, very clean and well-cared for. Music is still unnecessarily loud. Speaking to staff us…read morelike whack-a-mole.

Easily the best gym in the region. You can look but, you won't find a better gym in eastern (if not…read moreall) Connecticut. Don't let the appearance fool you, the weight room is sectioned off from the athletics. NFC has everything from old school to modern equipment, and an area dedicated to CrossFit. Thanks to the friendly staff for showing me around and guiding me through the process.

Used to work there, old owners were great when it was Summit Fitness and Sports but new owners not…read moreso good nor was I paid by them what I am owed. They put a lot of crossfit equipment in what used to be the Fitness arena which good for the people coming from the new owners old gym, but bad for the casuals that liked getting away from the regular gym. Most of the equipment is outdated and unsafe and I have been out of there a little over 2 months and still have not updated most of it. They do good things for the kids however some of the coaches there have no buisness being around kids as one beat up a teenager (real role model google his name) and another... well..... Made national headlines. And working there? Sucked!! The personal trainer left over from the old ownership used to have our Co-workers text her and call her everytime this certain guy came in with friends.. The kicker?? She's married! Was like working in a junior high and she always tagged the girls name in the screen as very rude names. Also made fun of a lot of the members which is not cool for a personal trainer. This is all my opinion based on what I experienced working there.

The mat and towel I rented were not clean. I'm fact, they smelled bad. Didn't love the teacher…read moreeither.

Great classes! Really enjoyed the community yoga class. Cant wait to go back! Very comfortable and…read moreaccepting environment.

Awesome gym! I've been attending for about a year and a half and I can't imagine going back to an…read moreordinary gym. The workouts are fun, challenging, and I leave feeling satisfied. The coaches are enthusiastic and supportive. Best fitness decision I've made!

From the owner: ImpaCT Athletics is Uncasville's premiere 1-on-1 and group fitness training facility. We help men…read moreand women of all ages and fitness levels achieve their health and wellness goals.

Don't do it. Horrible customer service and shady business practices…read more It is nearly impossible to cancel the membership, as the manager avoids you at all costs, even standing us up for a scheduled meeting. And even after you get a confirmation of cancellation they KEPT CHARGING US.

This is a great gym with solid equipment and a good vibe -- perfect spot to get a good lift.read more

this is a great gym very clean lots of equipment for a total body workout The staff is friendly and…read morevery helpful!

From booking a private pole party to the actual party, everything was great! The website was easy…read moreto navigate, and I booked seamlessly via email. The day of the party, Beth was the instructor and we all loved her! She was energetic, fun, and shared helpful tips for those with issues/past injuries. It was the best way to celebrate my birthday!

I really felt comfortable. I was very relaxed and I enjoyed the girls that were in my class. Nicole…read morewas fabulous and very patient that helped a lot and I will definitely do it again.