Working with Scott was a truly positive experience from start to finish. From our first…read moreconversation on the phone, I could tell he had the best interest for me as a client. Even with so many moving pieces and the emotional ups and downs for the personal reasons that came with a long process like this, he remained prompt, responsive, and incredibly efficient every step of the way. His ability to move things forward quickly without sacrificing attention to detail made a huge difference, and I always felt supported and informed throughout the process. I'm internally grateful for his professionalism and dedication, and I would absolutely recommend him to anyone looking for a smooth and reliable lending experience.

Having an advocate walking with us on this whirlwind journey brought us safely to our destination…read more A new home. Scott was tireless in his efforts with the escrow company, listing agent, and our realtor. Putting us in the best financial situation to actually enjoy this amazing gift! You won't find a more humble mortgage broker. Who also happens to be an expert in his field. Loan fully funded and now our new chapter begins!

Beau and his team helped me in refinancing my mortgage. I can't say enough about how Good they were…read moreto deal with. They made the whole process very efficient and kept me informed of the status on a regular basis. The costs were very fair and transparent from the start with no delays or surprises before closing. I would highly recommend them. -Edward W.

Beau is as transparent as it gets. Even though I needed a different type of loan, he went out of…read morehis way to refer me to another mortgage lender. I appreciated his help!

Rik did an awesome job of helping us refinance our home, getting us a great rate and making the…read moreprocess quick and easy! He was great at communicating the steps along the way and very fast at replying to any questions. I feel like the entire process was so fast and that Rik took care of everything. We just did some paperwork online... and a few weeks later we were all set! I definitely recommend using this company if you are looking for someone who will help you get a great rate, is good at communicating, and makes the home mortgage process less stressful!!

Well, I'm happy to say that I finally found someone I can trust after purchasing a home and having…read moreit refinanced. After refinancing the first time, I was referred to Rik by family members. I had Rik look over my Closing Disclosure for a refinance that I signed with a notary the day before. Not only did Rik let me know I was seriously being ripped off, he offered to beat the rate and price that nobody else could match and to expedite the process immediately and close my loan within 2 weeks. I happen to be living in Northern California and he was in Southern California which made no difference whatsoever.   After completing my online application, I can tell you that Rik and his team worked around the clock to close my loan in 2 weeks just like he said. The communication I received from Rik and his team was friendly and professional of the highest standards! I never felt like there was any lack of communication. Any little problem that happened like problems with my home or flood insurance, Rik and his team went out of their way to handle them immediately and it was amazing!  All I can say it that you want Rik on you team, and I will be contacting him for future purchases and referring him to everyone I know. I would highly recommend him as being the first person to call for a home mortgage or to refinance. If he wasn't the first you called already, it's never too late or to get a second opinion because I did, and it was the best thing I could have done!

This was our second time working with Dave and his team at CCM, and let me tell you: Dave is a…read moremaster at his craft. He and his team are extremely well organized, detail-oriented, and helpful. They always ensure we know what we are agreeing to before we do, and never make us feel rushed. I should mention that they never miss a text or call either! I would definitely recommend Dave and his team, and I will certainly be using them again for any future purchases.

Dave Pennington is an amazing mortgage officer. Our realtor contacted him on short notice to help…read moreus close on a house 13 days after our initial contact, and he nailed it. The backstory is that we originally were working with a different mortgage officer for a different company, but she warned that we weren't going to be able to make the closing date. That freaked us out, and our realtor recommended we switch to Dave. I'm so glad she did, because Dave really stepped in and got things done, as soon as possible. It's like he had a fire lit under his butt and needed to move move move. We really appreciated that. He pushed us to get things turned around quickly, and he pushed everyone else involved in our transaction (especially the escrow company, which was having issues). On his own initiative he contacted the relevant parties (e.g., the escrow company, our financial advisor, our insurance agent) when things were unclear or when they needed to be pushed. And we were able to make our closing date with days to spare, with a solid mortgage at a very competitive interest rate. Dave took the time to explain the complexities and walk us through things, while also pushing things along and sending us reminders when we were forgetful. One thing I especially appreciated is that he acted as our advocate and gave us advice, rather than being tight-lipped and trying to cover his own butt. In other words, he acted as if he wanted us to get a loan and get the house, and his job was to help us make that happen, rather than trying to protect the bank from all possible risks and just make money for the bank. I recommend Dave most highly.

Matt Moreno at DG Funding has been exceptional throughout the lending process. He has been…read morethorough, patient, and always willing to take the time to answer my many questions. Matt consistently follows up regarding changes in the market that may affect my options and keeps me informed every step of the way. What sets Matt apart is his extensive knowledge of the current market and the constant changes occurring within the lending industry. His expertise, professionalism, and responsiveness have made the process much easier to navigate. I highly recommend Matt and DG Funding to anyone looking for a knowledgeable and trustworthy lending professional. Thank you, Matt!

If you are thinking of buying a home or doing any kind of business that requires attention to…read moredetail and correct documentation, do NOT use this company. They are extremely disorganized and terribly incompetent. When it comes to explaining information they give you a beat around the bush answer, if you even get an answer. For instance I noticed that I had a discrepancy in my final disclosure document, I asked how that happened (the amount I should've been charged was $80, the amount I was charged was $650). When I asked Blake Crossman ("loan officer") to explain to me why there was a discrepancy he told me they'll fix it later... notice how I asked why and not if it will be fixed later. I explained my frustrations up until that point because every time I had a question about the process or status of any documents it was an absolute pull of teeth. Blake's response to me was "I don't know why you're so stressed". I let him know this was very unprofessional. They are solely for profit with no regard for the customer, their timelines as far as moving or settling any issues. When I asked to speak with a manager, he gave me his peer Edith. Edith seemed to try and help but she was also very confused and elderly. We were supposed to close at the end of the month and it was delayed 5 days due to DG changing the date on my home insurance to a day later than anticipated with absolutely no communication. I incurred a $1200 mover rescheduling fee of which DG did not care so luckily the realtors split it for me from their commission out of the goodness of their hearts. I incurred additionally rental fees due to living in the home extra time than agreed upon with my previous landlord. Understandably, I was absolutely furious. I sent an email outlining my concerns to both Edith and Blake. No response to my request for a supervisor. It wasn't until DG needed me for something that they had a 3rd random other employee who was not involved during the escrow process send me a brand new email not on the chain. And eventually sent me a supervisor point of contact. NEVERRRR use DG. Blake Crossman, you are never entitled to tell someone how they should feel. Ms. Edith you were ok but you enable Blake and his shortcomings. Overall the entire company needs better customer service training and attention to detail, especially given the nature of business they are in. The business they do affects people's livelihoods and assets. Once again STEER CLEAR. And in the event you run into Blake Crossman on a solo mission outside of DG, BEWARE.

I've worked with Renzo Marsano three times now, and each experience has been outstanding. He first…read morehelped me purchase my home, then guided me through my first refinance, and most recently assisted with my second refinance. Every time, Renzo has been professional, knowledgeable, and incredibly responsive. Renzo takes the time to explain all options clearly, answers questions quickly, and makes what can be a complicated process feel smooth and stress-free. He truly looks out for your best interests and tailors solutions to your specific goals rather than offering a one-size-fits-all approach. The fact that I continue to return to Renzo says it all. I trust him completely and would highly recommend him to anyone looking to purchase or refinance a home.

Decided to finally due a refinance and was dreading the process but Renzo helped make this so…read moresmooth and easy given my busy schedule. We did everything via email and everything was so fast and efficient. Would definitely recommend him he gives a lot of options and breaks it down when you have questions! Thank you so much for all your help making this a smooth process.

Warning about Mortgage One…read more I want to share my recent experience so others don't go through the same thing. In July 2025, I started working with Mortgage One through loan officer Mark Butrus. On July 31, I gave my credit card information to his processor to pay for an appraisal. The appraisal was completed, and Mortgage One even told me they would cover the cost of the follow-up visit. A short time later, I decided to switch to Turbo Mortgage because their rates and fees were much better. After that, things took a very troubling turn. On August 18, I received a fraud alert from my credit card company: a $496.55 charge attempt to the City of Warren (Michigan electric company). I live in Georgia and have no ties to Warren, MI. The only people who had my card information were at Mortgage One. When I questioned Mark about this, he denied any involvement, but the timing and location are extremely suspicious. Using a customer's credit card information for unauthorized charges is fraud. I am considering filing complaints with the Better Business Bureau, CFPB, and law enforcement. I'm posting this to warn others: be very careful who you trust with your personal and financial information. My experience with Mortgage One has been extremely disappointing and concerning.

Bad customer service. Never accessible by phone. Rude emails and service. No accountability.read more

I have been with Nfcu for many years, they are the best! Customer service is great and on point!read more

I've been an NFCU MEMBER for 37 years ... and I've used many other institutions…read more Navy Federal is the best bank I've ever used, they greet you when you enter and leave. As a person who worked In Hospitality for over 15 years ( Hyatt & Sheraton , Hilton). There Customer service skills are beyond phenomenal... FIVE STARS and more ! The best banking experience I've ever experienced, weather in person or online . And I had my account hacked once. They found it right away. I mean right away, and contacted me ASAP I can't say much more than that

I have been dealing with Walter Payne at Vantex Mortgage for 10 years…read more The guy is the most ethical person I have ever had business dealings with. He is straight forward and honest. I would give Vantex 6 stars if I could. He looks out for his investors and borrowers as well. I feel very fortunate to have found an ethical company that I can use to find safe investments for my money. There are a lot of unethical hard money lending companies out there. I went through 3 before finding Vantex. He returns calls promptly and his staff are wonderful as well. I didn't want to go into the stock market in 2007 when interest rates tanked, so I decided on first trust deeds. They are a great investment if you can find an ethical company. Vantex is that company. I know, this review may sound over the top, but I mean every word of it.

From the owner: Hard Money Mortgage Lenderread more