Dr .Burkey is very personable and professional--very caring --she really cares about her…read morepatients--doesn't rush you --truly wants to know you --Care was excellent--The ladies in the office were very friendly and helpful--have recommended this office to --several folks --

Dr Willyard has been taking care of my now 95 year old Dad for many years. He is not chatty, which…read moreDad appreciates, he is conservative in treatment, and he always answers emails quickly, which I am so appreciative of, as most Doctors just don't bother. The waiting time in office is fairly normal, 15-20 minutes usually, the visits are brief, Dad is also not chatty, the one drawback is that he does not draw blood in his office, which is a bother.

The poem on Dr. Willyards website is very nice, but have nothing to do with the reality. The office…read morestaff even never read it or easily dont care. Its all about rushing ppl in and out. Other reviews say that the office is completely overbooked. Not really time for patients. So sad....

I love this office everyone is wonderful and professional. My doctors are very professional in…read moreeveryway.

With COVID, flu season, and bad colds going around, it is hard to get a same-day appointment to see…read morea doctor in the office. I have asthma and allergies and was having more nasal congestion than usual and didn't want it to get really bad. Dr Queen has been my ENT for over 10 years and is just amazing. I called the office and staff worked me in to get an appointment that afternoon. I registered at home before my appt so I didn't have to do anything but see the doctor. It was a sinus infection and I needed antibiotics. I am so thankful to doctor Queen and his staff for getting me in so quickly to treat this before it got much worse. Everyone in this office is just amazing and I tell all of my friends and family they should definitely see Dr. Queen.

Pam and Stacey are awesome they take very good care of me every visit and treat me as if I am…read morefamily. I have been going here since a little girl.

We had a great visit! I got sick while out of town for Busch Gardens. Unfortunately, this place was…read moreout of network with my insurance. Luckily, the price for out of network urgent care was the same as in network so I paid $5 for the visit through Bright Health. The wait for the doctor/nurse practitioner wasn't too bad. I probably waited 15-20 minutes in the waiting room. The staff was sweet to us. Once I got my vitals checked, doctor/nurse practitioner came in less than 5 minutes to discuss my issues. The doctor/nurse practitioner gave me immediate medication and even asked what form of medication I wanted before giving them to me. (Pills or a shot) I went with the pills since I'm not too fond of needles. They gave me time after the pills to make sure the medication worked and gave me a call the next day to check on how I was doing. I truly felt like they went above and beyond for me. I would recommend this urgent care.

I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.

They actually posted on their social media sites that they just learned that a prune is a dried…read moreplum. These doctors are very green in their career and it shows through their actions. Besides for the good laugh, I wouldn't go to this doctors office for medical care beyond normal labs and physicals.

This is what healthcare should be! If you want your doctor to take the time to fully understand all…read moreaspects of your health and not surprise you with fees or cost of care, you need to consider this practice. Dr. Mutch is great! I would highly recommend to my family and friends.

Dr Martin is so personable and attentive to the care of his patients. All questions were answered…read moreappropriately

Can I just say, if you are looking for a doctor that knows what they are doing Dr. Shwayder is the…read moreone to run to. The fact that he has delivered so many babies throughout the years you can tell he knows what he's doing and it put my mind at ease. He is very nice, I loved that he asked to pray with me and my family right before he delivered my baby. I had the best delivery experience I could have wanted even with delivering all natural. God bless this man for the wonderful work that he does, love love love him!

Hands down, if you are pregnant, plan to get pregnant or just a woman...call Dr. Bob. This is the…read moremost amazing practice around. The staff is helpful and friendly, you are in and out and Dr. Bob is as equally charming as he is skilled as a doctor. I have four children and he delivered my two youngest girls. I switched to his practice when I was 36 weeks pregnant because I didn't feel comfortable with the doctors I was seeing. Dr. Bob took me on as a patient, at the end of my pregnancy, and spent over an hour with me at my first appointment. He made me feel at ease and a few weeks later, delivered my baby in my easiest delivery yet. He came to my room regularly to check on me and love on my baby, listening to my every concern and easing my mind. His nurses are delightful and his P.A. Tammy is quite literally an angel. These wonderful people actually make me enjoy getting a pap smear. Best OBGYN ever.