Don't come here ! Staff is very hostile at front and doesn't speak up. Asked for a DSG shoe drop I…read moresaw online and they made me feel like I was talking gibberish. I called before hand to confirm and made the trip, just to be told otherwise! They even denied talking to me on the phone when arriving. That's why this place is rated 2.5/5 stars. Don't expect much Now, let's wait for the excuse comment...

*Best Dick's in Town"…read more Dick's is a mega-corporate chain that's now the #1 sporting goods retailer in the U.S, with over 700 locations as of 2024. Dicks had an IPO back in 2002 and trades on the NYSE under the ticket symbol DKS. Their retail prices are standard. But also some very reasonable pricing and great discounts & sales too. I still miss Sport Chalet and Sports Authority that unfortunately filed for Bankruptcy back in 2016. I also prefer to shop local and support the Mom & Pop shops. But brick and mortar sporting goods stores have become dinosaurs...so I've grown to like Dick's. It's become one of my go-to's when I prefer to try something on or experience the product prior, opposed to online shopping. And Dick's has much better quality brands and inventory compared to Big 5. Been to this location a handful of times, and each time made a purchase. I've also ordered from their website once because the size of the item I wanted wasn't in stock. The layout here is decent but the store itself is always clean and pretty well-stocked. There's usually a fair amount of store team members wandering around either stocking or tidying the sleeves & racks. A few of the Team Members here are very helpful & kind and seem to care about customer service and experiences. Reason for knocking off a star? Some of the team members here, as well as the ones at the check-out register, appear as what I call "dialing-it-in and punching a time clock" because they act as tho they don't wanna be here...and are too cool for the room. I wonder if this stems from management here...or they haven't a clue and my reason for pointing this out. Because some of Dick's Team Members need to be better Team Players or go take a seat on the bench.

I don't know what the deal is with these rude reviews. They are all tripping!…read more The selection, prices, and staff are all high standard. Sandra and Kayla, for example, come to mind, when I think of how I am greeted, treated, and then checked out with my purchase. They always check, and make sure I am able to find what I need, and if I have any coupons. They are extremely knowledgeable! The vibe in there is very enjoyable and happy! Go in and see for yourself! It is always a very cool temperature in there, and very comfortable to shop as well! =D

I had to return a pair of running shoes. however, I had them formsix weeks and had no receipt. the…read morestore manager helped me. he found my transation and we worked out an exchange. I could not ask for better support, and this from a discount store. i highly recommend this great price, huge stock and great support.

Yeah..., not so much This location is closed and looks like…read moreit has been that way for a long time.

I have shopped frequently at Big 5 stores, mostly near my home, often for shoes and socks, so when…read moreI was passing through Palm Springs, I stopped when I saw one that was new to me. Spotted some great shoes, but they did not my size. As I was leaving, a staffer, perhaps a manager, asked if I needed help and I told her why I was empty handed. She asked me to wait while she double checked in back, came up empty as well, but told me that a new store shipment was due in couple of days, and that I should come in early, as they stock the new items before they open. My review here is completely because I appreciate service, especially from a person whose job it is to be of service. Too often, that is not the case.

I usually purchase vuori online from REI or Vuori and today I shopped in store. I had a great…read moreexperience and a darling young woman helped me - she was knowledgeable and she had a great attitude. Props to your store for great service and happy sales team - really nice !

Our brother-in-law was visiting from Palm Beach and while shopping on El Paseo he picked up a pair…read moreof pants from Vuori for my husband. The pants did not fit nor did he like them, so I took them back to the store today with the original receipt and desperately looked for something to exchange them for. The line of fitness clothes in this store is drab, bland and rather sad. I settled on a pair of black shorts for $84 and looked at finding black socks, of which they only had size small in stock. Unable to find anything else I thought my husband would like, I was told at check out that it was store policy to not provide cash refunds, even with the receipt. I was only entitled to a store credit. The staff person said that because my brother in law did not specifically request a gift receipt, there was nothing she could do. Now we are stuck with a store credit that we will never use as the clothes here are just...bad. And my husband doesn't even like the replacement shorts so it was a complete waste of money for the original $138 pants. It is a ridiculous and unethical policy not to issue a refund when the product is returned unused with a receipt. Really shameful, Vuori.

It can be a bit overwhelming, though it's not huge by any means. It's kind of long hahaha iykyk,…read moreprices are pretty typical, but on good days, they have some great deals. They also have a ton of fitting rooms, which is always a plus. Honestly, I get tired just browsing because there's so much to choose from, but they do carry the latest and greatest golf and tennis gear. If you're in the area, definitely give them a visit, they've got a good selection and some solid deals. Worth stopping by! Great service BTW!

I felt compelled to leave this review because the insanely amazing customer service my daughter and…read moreI experienced at Pete Carlson's literally had us at hello. If you're wondering where to go for your tennis, golf or athletic gear needs, stop pondering. This is your place -- and here's why. With two hours to spare before my daughter's HS varsity tennis tryouts, I was frantically Googling where to get her a quality racket and actual legit tennis shoes. I remembered someone recommending Pete Carlson's, checked the website, saw they closed at 6pm, and we raced across town. We pull up and a man wearing a helmet, about to leave on his scooter, yells over that they actually closed at 5. It was 5:10. Any parent knows what came next: "Great, Mom! Now I have no racket or shoes for tryouts!" I pulled up the website to show him it said 6pm, fully expecting him to ride off into the sunset and tell us to come back tomorrow. Instead, he parked his scooter, took off his helmet, looked at my daughter and said, "We can't have you going to tryouts with no racket or shoes. Follow me -- let's get you what you came for." Enter Raul, the unicorn of customer service. He reopened the store for us and then proceeded to give us some of the most thorough, genuinely caring customer service I've experienced. He didn't rush us AT ALL. He took the time to help my daughter find the right racket and tennis shoes so she could walk into varsity tryouts feeling confident and prepared. And Raul apparently isn't the only one drinking the magical customer-service water over there. I had previously called with a tennis question and that employee was fantastic too. Clearly, great service is part of the culture here. What also impressed me was how much pride Raul takes in his job and how highly he spoke of the owner and the hard work that grew the business from a small area in front into the large store it is today. You could tell he genuinely cares about the business and its customers. There are plenty of big-box sporting goods stores, but this experience reminded me why supporting businesses like Pete Carlson's matters. If you want quality merchandise AND people who actually care about helping you find what you need, go to Pete Carlson's Golf & Tennis in Palm Desert -- and ask for Raul! Thank you, Raul, for setting the customer-service bar ridiculously high. We truly appreciated you going so far above and beyond!

It's usually pretty busy here but with the wait is worth it. There's some cool knowledgeable people…read morehere. Connor helped me pull the trigger on getting the x5 legion. He gave me some really good insight on what optics to go for, letting me know what he runs on his and personal experience with warranty claims. He didn't rush me, answering all my questions honestly and objectively. Mark helped me with the purchase of the optic and let me put my options on their plastic show gun, as well as up against the model I was planning to put it on. It really allowed me to finalize my decision. He also gave me his personal perspective and preferences, letting me to see things from different angles. I was lucky enough to get the advertised clearance price on their last available optic too. It came with the original box and all accompanying accessories. Thanks a lot guys!! It's nice to go there to learn a few tricks and just talk shop for a bit.

AVOID AT ALL COST IF YOU DONT HAVE YOUR OWN GUN…read more Brought my dad here and it was such a terrible experience. Can't do a day pass. MUST purchase membership. Can't purchase membership IF you don't own already a gun. Just a waste of time. Do NOT recommend.

The employees here are stellar as customer service is always top notch. It's a bit smaller than…read moresome of the other locations, but I never have trouble finding what I need and maybe a little extra. Really glad they're in the valley.

Great experience at this REI store. I've been researching very heavily into the idea of getting…read morerid of ALL weight for my luggage. No wheels ... nothing hardcase ...., it's exceptionally scary .., but it has to be done .., I'm overweight with luggage FAR too often ... tired of it ! Going this route now ... Black Hole .... Here We Come !!!!!

Happy to have stumbled into this cool store which has all things tennis, padel, pickleball & much…read moremore. The staff are hella friendly & helpful.

Great service & some awesome shoes on sale - running, tennis & pickleball. They also have a great…read moreselection of tennis & pickleball rackets & balls. Sports apparel selection isn't a good but some great deals.

After spending thousands of dollars at PGA Superstore over the years and consistently having…read morepositive experiences, I was shocked by the way I was treated during my visit today. I was testing out a putter on the practice green and simply moving golf balls out of the holes and toward the side of the putting surface when an employee abruptly approached me in a rude and demeaning manner, accusing me of "kicking his balls," which was completely untrue. The way he spoke to me was unnecessary, insulting, condescending, and unprofessional from the very beginning. When I asked for his name, he replied "Jim, the assistant manager" with a cocky attitude before walking away. About 10 minutes later, after apparently getting off his shift and changing clothes, Jim approached me again and sarcastically asked if I needed help with the putter. Considering the disrespectful way he had already spoken to me, I found it strange and antagonistic that he came back over at all. I told him I didn't understand why he was even speaking to me after treating me the way he did. The entire interaction left me feeling disrespected and uncomfortable, especially coming from someone in a management position. I will be contacting corporate because customers should never be treated in such a hostile and condescending manner.

We had to replace the grip on one of the putter which we were going to do at another big chain…read morestore. It just didn't seem legit the way they were explaining the whole process of things. Very odd in a sense which didn't feel right. Then we found this place driving by. It's a massive store. Plenty of parking out front. Front the outside it just looks like your usual store but once inside, it's like a mega golf store. Theres literally everything and anything you needed. Right at the front was where the replacement section was. The gentleman's working were very sweet in explaining everything and helping us out with picking what we need. One was doing all the replacements while the other one was helping us out. From there, it just takes a couple minutes. It was fine which gave us time to walk around and check the store out. We literally only did half of the store as it was massive. There's sections along the sides where you can practice your swings electronically. A putting green right in the middle to practice. Besides all the clubs and accessories, half of the store had a big apparel department with loads to choose from. There was so many clubs to choose from as well as whatever you may or may not need. If you're a golfer, this is like Willy Wonka factory but golf. Worth checking out.

I am writing because I would like corporate to take notice of a very disappointing experience at…read morethis HomeGoods location. I tried to return or exchange a defective ice tray that cost $4.99. I had the receipt, and I simply wanted to exchange it. However, the manager, Steven/Stephen, told me he could not process the return because the item was purchased at the Palm Desert store. I find it unreasonable that HomeGoods would refuse an exchange for a defective item purchased at another HomeGoods location, especially when the customer has a receipt. I have been a long-term TJX/HomeGoods customer, and I have never had an experience like this before. I do not know whether this is a company policy or a store-level decision, but either way, it reflects poorly on the brand. A customer should not be turned away over a defective $4.99 item with proof of purchase. I strongly suggest that TJX review this policy and ensure store managers are trained to handle basic customer service issues in a reasonable and customer-focused way. (Time: 3:40pm 6/9/26)

Review for Christmas decorations. While other stores have very little stock close to Christmas,…read morethis store does not disappoint. Today purchased a single roll (100 ft.) of beautiful high quality wrapping paper @ 9.99. Have discovered that HG, M, and TjM carry the best wrapping paper year round!