What happened to Zara? This would be an in depth thesis question!…read more I used to shop in Europe and Zara was the IT clothing spot for fancy, classy, and timeless staples. Made in Italy, Spain and Portugal the clothing was well tailored and fit a 32/30 general male physique. When Zara opened in Vancouver it was more boutique like and slightly pricier and the quality was good. This was before COS and other European brands making their way to the States. I shopped at Zara during the latter half of 2010 - 2018 quite regularly and the website was eye catching, the blazers on sale were $39, and the quality was good. You could still find made in Europe clothing and the production seemed to transition to Bangladesh, Vietnam and other countries. As of late, the quality before pandemic is garbage. The clothing unravels after hanging it in a rack, the fabric is cheap, and the material appears to be of the lowest quality. The Westlake and Bellevue locations appear like outlets with rejected clothing from 5 seasons ago and little change with new or updated fashion. It's like a European Ross evoking a European douche bag at the club with skinny jeans, frayed pants, Zara shirt and cologne. Staff are still pretty snooty and don't often help. Maybe one staff will but it's rare. They seem too busy folding clothing that isn't selling. Really sad.

Extremely poor customer service. Very unprofessional manager…read more Very bad return policy. I will never shop there any more.

There is so much to choose from and it is ALL quality stuff! The staff is friendly, helpful and…read moreextremely knowledgeable, and it is so cool that this business gives back so much to the community.....I have told all my friends about the great deals here.

I drove all the way from Bellevue today and arrived at 2 pm and you were closed with a sign saying…read moreclosed due to heat. It was 75 degrees at the time. Maybe you should buy a fan. In any case this is no way to run a business. Very disappointed! This was my first time to your store, probably my last.

they offered a discount if i applied or a credit card and was accepted…read more I did, was accepted, but they never gave me a discount because of a clerical error on their part.

Growing up, as a teenager and into my 20s, the Old Navy in Lynnwood was one of the stores I enjoyed…read morefor clothes and flip flops shopping. The store was typically well stocked and clothes were logically sectioned. While not all of the clothes fit my physique, I could typically find something for each part of a full outfit. Prices were great to excellent and the sales were spot on. The parking lot was large and shared and not too busy depending on the day/time of day. Inside the store, the merchandise tended to be tidy and handled a larger number of shoppers well. Lines at check out could be longer on bigger shopping days such as Black Friday. Even on non holidays, there have been shorter lines. The line wait time depended a bit on how much/what each customer was purchasing.

Very bad customer service due to bought hoodie for my son the Sercurity button still on employee…read moreforget to take it off my son came back after a couple weeks ask them to take the security button off however they asked for paper receipt he showed one of employees his receipt on the phone they refused. Then I made a trip to come over H&M in Lynnwood then they asked me show bank statements to prove the purchase to them. Finally I showed them the account from my son phone again then they accepted and take off the Sercurity button on the hoodie. So ridiculous the hoodie value under 16$ we are very disappoint with H&M customer services

Cheap clothes for a cheap price. Obviously, the products here are designed for short term seasonal…read morewear and not something to invest in if you're looking for high quality items that you plan on keeping for longer than a few years. The shirts literally start to disintegrate after a few washes (in cold water in gentle cycles with no heat drying- they still aren't designed to last very long). However, it's easy to throw together a cute outfit on an extremely tight budget with shirts costing as low as $5-$10 on sale... Goes without saying - their model is extremely unsustainable and horrific for the environment, but again.... Everyone in America is poor now so this helps them cover their skin I suppose. everyone is chasing the last few remaining pennies

I LOVE THIS STORE! I'm a petite and hard as heck to shop for as it is and in Alaska, I feel…read morejilted! We short petites deserve a little respect and Chicos has got us 5'2 approximatly folks figured out! Sales people want to advise you and take pride in finding you separates that work well together! They have a style I like and it doesnt bother them when they give you a piece that's off ... you really have to try it on and get it right to your tastes! Love their sizing too, so original and it works! I was in heaven today and picked up 6 beautiful pieces to add to my wardrobe, even went down a size!

My trip to Chicos was so fun! Great staff, especially Sandy and Heather! Found exactly what I was…read morelooking for, plus found a couple great tops. Quality clothing, great selection, and impeccable customer service! So happy with my new clothes!

I got to say I always have great service here. The sales people are so nice! They are fashion savvy…read moreand very knowledgeable and understanding of what I need. I'm petite so the clothes shopping is very hard at times. J Jill has the right size and style. For middle age. Very simple yet on trend. Their fitting rooms are OPEN so you can actually try things which is very helpful for me. There are some stores their fitting rooms are closed due to Corona virus so you have to buy them and try them on at home and return what you don't need. I tried that with another store and it was a hassle. I will never do that again. I shopped at several stores at Alderwood mall today, and this store excels in all areas, the selections, prices, cleanliness and customer service. The best store to go. They have 60% off selected pants, 50% off sales items, and 30% off full priced items as of 8/8/2020.

What a wonderful experience in this JJill store! Everyone is so helpful. Angela went above and…read morebeyond to help me find a size I was looking for which she located in another state! I appreciate such great customer service.

I had an unpleasant experience at checkout today at Marshall's Lynnwood. When I chose the Email…read moreReceipt option instead of Print, the cashier (name tag said Kiran) responded with an annoyed "Print," even though I had already made my selection. She then made a very obvious "tsk" sound and gave me a disapproving look. After I entered my email, I tried to explain that I prefer email receipts to save paper and avoid keeping physical copies. She didn't say a single word, didn't make eye contact, and immediately waved the next customer forward--completely ignoring me. Her behavior was unnecessarily rude and unprofessional. I understand checkout can be busy, but basic courtesy should not be optional.

On October 22nd, my wife was shopping for a dog bed. After bringing it to the cashier, it rang up…read moreat $20. The employee conferred with others for about five minutes, then returned and publicly accused her of switching price tags--a false and deeply humiliating accusation made without investigation. The tags were mismarked by the store, not altered by her. Despite calmly explaining the situation, she was dismissed condescendingly in front of other customers. The manager, who identified himself as "Phillip," refused to review video footage or acknowledge the error. After careful reflection, we believe this was a case of racial profiling. The accusation was made quickly, without evidence, and with a tone that suggested guilt before facts. Instead of taking accountability for their own mislabeling, they projected blame onto the customer--possibly to deflect or escalate. This is especially disappointing given our long history shopping at Marshalls and its sister company HomeGoods in Lynnwood. We've filed formal complaints with Marshalls corporate, the BBB, and the FTC. I've personally written to the Chief Compliance Officer. Since my wife was accused of a crime, we are drafting legal framework against TJX Companies, Inc., the manager, and the employee who made the accusation without evidence. We're not seeking money or punishment. We're asking for a formal apology, staff retraining, and a commitment to treating every customer with dignity. No one should be publicly accused of a crime they didn't commit. No one should be humiliated for simply trying to shop. We hope Marshalls takes this seriously and chooses accountability over apathy.

I came into this shop looking for a dress to attend my mother's wedding. They had dresses in all…read moresizes and colors and the girl helping me immediately knew what styles to pick out for me. I ended up picking a dress in 15 minutes and special ordered it. Their prices were so great and customer service was amazing!

From the owner: Custom made Quinceanera dresses , first communion and baptism. We also rent tuxedos and decorate…read morefor any event.

I love Vans . I think vans is a great opportunity for you to explore your shoe collection and taste…read moreof shoes. I think this is a great place if you want great help and great assistance there's this employee there named Paula and I've and I think she's done an outstanding job and she needs a raise already. I know she might be new but you never need a clue to figure out that she's the smartest employee there.

I just had such a pleasant experience calling the vans' store at Alderwood Mall. I called inquiring…read moreabout a pair of shoes that is in high demand and Nova answered the phone and promptly checked the stock that they had available in store and quickly and agreeably put the pair of shoes on hold for me until I could pick them up tomorrow. I'm so happy with this store's customer service! As a potential customer, I wasn't farmed out to a answering service. I actually spoke to a employee (Nova) that took the time to help me. I am so happy I definitely will be a returning customer for sure.

Actually I went to their Shoreline Washington locale to get a new safety vest for my power chair…read more So I can be seen safer. The service was unbelievable and professional and friendly. Value for the money couldn't be beat! My vest on my chair looks very professional and noticeably better than my last one.

Wonderful ladies working here today 9/11/25. I usually get my Carhartt leggings and bib overalls…read morehere since they have a fitting room. They do have sales and clearance from time to time. Great experience, although one time they couldnt break a $100 bill but they had apple pay. Mahalo, ladies:)