During a pandemic, everything has changed. How we come into the store. So moving forward, you have…read moreto wait to enter depending on the time of day or day of the week, you will have to wait to enter (so bring your patience). The CSR was very nice and patient advised when we can enter, then there was another CSR inside the entry/exit way advising about the carts, which they clean. Once inside, I had a chance to browse each section. The plus size section was somewhat non existent, but I managed to snag a few tops and a pair of leggings (which I discovered later had a hole in them, but was able to fix thanks ro my sewing skills) *TIP 1 check all merchandise for holes, tears, missing part, etc Finally I made my rounds in each department, found some people not following the directions in th store. Was able to find a few deals. Check-out line nearly lined all the way to the back of the store, but the CSR's were great. I hope they keep this up.

Rude and poorly trained staff. Learn how to talk to your customers before you loudly gossip and…read moretalk about them.

Welcome to the new Walmart! Where they don't want to refund your things until they are ready even…read morethough you have receipts and everything! I should NOT have to wait over a week even though everything says it was delivered when it was not

Services Selection They can be a little pricey depending on your purchase. Current events aside…read morethey're ok.

I was seeking some special pieces of furniture…read more I chose to come here to see what they had on Black Friday. I really didnt see much I was interested in. There is Macy's Furniture and Macy's regular store at this mall. Walking in I was never greeted nor spoken to by any associate I walked pass while browsing the furniture selection and their household goods (comforters, bathroom and other decor that is in here). The store seemed organized and clean but the customer service lacked tharlt special smile and greeting.

I get a lot of my gifts for people from Macy's! I absolutely love the Unwritten jewelry line they…read morecarry and the wide variety of great perfumes. The Unwritten line is affordable and meaningful which adds such a personal touch to their jewelry. I was in there yesterday to get some Marc Jacob's perfume for a gift but they unfortunately didn't have the size I was looking for. Melissa and Manoli didn't hesitate to present and help me decide on another option. Macy's is having a friends and family sale that ends tomorrow 6/9 so it made sense to purchase a bigger size for a small price difference with the discount applied. Manoli was wonderful in helping me find a fragrance I was looking for by YSL and put me on to new perfume by Burberry (Her Intense) which smells amazing! What topped it all off is that Melissa also tossed in a free Marc Jacob's bag that was such a nice gesture!

7.3.24 (review written) 6.22.24 (visit)…read more A large department store located in White Marsh Mall. The day I shopped there was a promotion to take 20% off the lowest sale ticketed price. I perused the juniors and petites. Juniors had cute apparel whereas petites seemed tailored more to older clientele. I did find a cute pair of floral pants in the petite's section and a polka dot dress and green short-sleeve shirt in juniors. I also checked women's intimate apparel to look at pjs and there was a handful of cute sets that were cheap as they were on sale. I was short on time as the hubs was waiting for me, otherwise, would have tried on a few and purchased. Maybe next time. Definitely a fun place to shop with affordable prices.

We went to Boscovs in the White Marsh Mall last Sunday at 6:40 pm. We started out at JC Penny's…read more and walked all the way there. I am handicapped so we had to dit down every few steps. When we went in, the employee told us she was locking the door at 6 pm. When we tried to leave, two very rude employees told us we can't get out except thru the outside doors. It was very cold and my husband had to walk all the way to Penny's out in the parking lot. I was forced to sit on the outside bench for 30 minutes until my husband brought the car around. We will never go to Boscovs again. We realize they were anxious to go home, but the rudeness was uncalled for.

Decent mall with a little bit of everything--Macy's, JCPenney, and a surprisingly good food court…read more Not super fancy or modern, but clean and convenient. Some stores seem to be cycling out or closing, but still works for basic shopping needs.

I have been going to this mall since it opened and our other mall closed down. In the beginning…read morethis mall was the best around with the best stores and variety and food court. It has all outdoor parking and there is lighting and "security crew?" that drive around-more on that later. This mall has been through many changes and has survived the pandemic surprisingly well considering the other places that have closed down. That is a plus for them. However they have not been able to get the stores back to fill the openings and the stores there now aren't all encompassing. They are more like a lot of individual stores (all random -for a particular group). They have the big stores Macys, JCPenney, boscovs and the Sears closed. Other stores are, hemp tattoos, hat shops, shoe stores, eateries (not much keto or vegan but can be found), bath shops, I think the mall is so empty because of this and it was a day trip. They have 2 escalators on each end of the mall and an elevator in the center in front of food court. They could use another with strollers & wheelchairs etc. They are handicap accessible and parking isn't too bad. Depends on how far you can walk. The security is a problem for me. When first opened the security was excellent! Now I don't go there anymore at night because there have been many people carjacked, attacked and robbed, women attacked in front of people and "security?" As for the "security people " I had an issue with a carful of people who hit my truck while I was sitting in a parking space. They tried to drive away and I got my phone out and recorded them leaving and laughing as I got out to check my truck. They saw me and came back yelling "you recording us?" I said yes, you hit my truck and drove away and I was in the truck. I got the plate for police. They came at me as I got in my truck. I saw "security " and waved them over to my dismay they were not helping me but cheering the people on!! I was on phone with local police at that point and I told them I didn't feel safe and that the "security " weren't there to help. They told me they know, it's a problem and they (police) don't usually respond to calls from people for assistance bc of the security people ". I got his name and the rest and went on to the police station by my house. They listened. My biggest concern here is everyone safety. 1/5 for safety The deals are great at the big stores like Macy, Boscovs and JCPenney. I did score big deals in boscovs. From clothing, house wares, holiday gifts and decorations, jewelry, and other unique coastal items. Overall I recommend the mall but beware this time of year when it gets dark early! I think if you go during the day you will be fine and check out the deals in boscovs and Macys. I didn't notice alot of holiday decorations up in the mall but they were pretty decorative in the stores. Cleanliness 3/5 Parking 4/5 -handicap accessible Restrooms-2/5 hit or miss whether you can find a clean one. Variety of stores 3/5 Happy shopping

Always a lover of big lots. I went for a shower liner and purchased one for 3.99. The staff is…read morenice, with no lines, plenty of parking and a little bit of almost everything except they were out of my fav tea. I forgive them, though, I'll be back!

Very understaffed! Store was an absolute mess (mid-day on a…read moreWednesday). Shelves not stocked, lots of missing items and no attention to how the location was presented. 1 checkout lane was open with about 6-8 customers in line with no other employees in sight. Long wait times to check out 2-3 items when people have full carts!

Very busy! Parking is hard to get along the store area. Today I had my flasher on to indicate I was…read moreturning to park into a spot, there was a car trying to back up. Not even within a minute of stopping to do that security came over to ask me why I was sitting and wanted me to keep moving, which the other car started to back up so I went into the spot.

The Avenue is a very cute outlet "mall". While there aren't a ton of clothing and shoe shops, there…read moreare a lot of personal service and unique food options. I've frequented the area for quite a few years and can say they the businesses that lease here change fairly often. Shopping choices do seem to be catered to a certain [middle age] crowd. The outside lawn area is a really good spot to hang with family and friends; during the warmer seasons they'll have swinging benches and a nighttime concert series with live bands. During the colder seasons, they transform the area into an ice skating rink. If you like farmers/flea markets, stop by early fall mornings - lots of good vendors for jams, candles, pet goods, etc. Lately they have been enforcing the chaperone/minor curfew policy. I think it helps keep the vibe family friendly and makes the place feel secure.

They were all helpful with my daughter's dress. I think the only thing they made me to address is a…read morelittle more urban style dresses. But other than that service was amazing and the clothes were cute.

We were told by the manager that we could only take 4 items in the fitting room at once, then we…read morehad to come out and wait for our turn again to try on another 4 items. We were dress shopping for homecoming. This is not efficient for the customer OR the store. He was very rude and told us we weren't aloud to hold up a fitting room that long - even though we were clearly on a mission to make a purchase. We put the items back and walked out. The stingy rules and the quality of the dresses did not match. Many dresses had pulls, stains, rips, etc... We went back to Macy's and HAPPILY paid WAY more than what we would have for better quality items. DO NOT RECOMMEND! One star is too generous, although it was required to post.

Great selection of shoes for people with foot problems! I have trouble finding shoes that fit…read morecomfortably and have Velcro straps. This store sells practically everything!!!

Stopped in looking for comfortable shoes. Lane assisted me and got me to the right size shoe for…read moreme. He took the time to measure my feet and explain why I had been buying the wrong size for years. I can't remember the last time someone in a shoe store actually did this. I am looking for a style not in stock but was advised that they can special order from any of their manufacturers. Found my new locally owned shoe store.