They were all helpful with my daughter's dress. I think the only thing they made me to address is a…read morelittle more urban style dresses. But other than that service was amazing and the clothes were cute.

We were told by the manager that we could only take 4 items in the fitting room at once, then we…read morehad to come out and wait for our turn again to try on another 4 items. We were dress shopping for homecoming. This is not efficient for the customer OR the store. He was very rude and told us we weren't aloud to hold up a fitting room that long - even though we were clearly on a mission to make a purchase. We put the items back and walked out. The stingy rules and the quality of the dresses did not match. Many dresses had pulls, stains, rips, etc... We went back to Macy's and HAPPILY paid WAY more than what we would have for better quality items. DO NOT RECOMMEND! One star is too generous, although it was required to post.

Usually everyone here is upbeat and helpful. Today wasn't the case, but perhaps Diane was having a…read morebad day.

Diane and Brenda provided exceptional customer service. If you want to shop and receive the…read moreone-on-one attention while shopping, shop this location. Excellent service and I found exactly what I was looking for.

I was recently at The Avenue when I saw this J Crew Factory and had to go in. I have a regular J…read moreCrew I visit near my job, so I'm aware of all the styles and prints out this season. But I go in other stores for their clearance section. Happy to report this particular JCF had some good stuff on clearance and I bought a top. Payment was a breeze and the limited service I received was good.

We were at the Avenue on White Marsh today and saw that the J Crew open and we went to go in and…read morefirst we got greeted by the nice man in the front named Trayvon he was very helpful I really like how nice he was with the customers! Like for example if they didn't have your size in the shorts he will order it on the computer also it's free shipping to get it delivered to the store or your home. Overall they had some nice colors also have men's,kids and women's clothing really liked the store recommend to come to the store and ask for Trayvon when you come.

I was seeking some special pieces of furniture…read more I chose to come here to see what they had on Black Friday. I really didnt see much I was interested in. There is Macy's Furniture and Macy's regular store at this mall. Walking in I was never greeted nor spoken to by any associate I walked pass while browsing the furniture selection and their household goods (comforters, bathroom and other decor that is in here). The store seemed organized and clean but the customer service lacked tharlt special smile and greeting.

I get a lot of my gifts for people from Macy's! I absolutely love the Unwritten jewelry line they…read morecarry and the wide variety of great perfumes. The Unwritten line is affordable and meaningful which adds such a personal touch to their jewelry. I was in there yesterday to get some Marc Jacob's perfume for a gift but they unfortunately didn't have the size I was looking for. Melissa and Manoli didn't hesitate to present and help me decide on another option. Macy's is having a friends and family sale that ends tomorrow 6/9 so it made sense to purchase a bigger size for a small price difference with the discount applied. Manoli was wonderful in helping me find a fragrance I was looking for by YSL and put me on to new perfume by Burberry (Her Intense) which smells amazing! What topped it all off is that Melissa also tossed in a free Marc Jacob's bag that was such a nice gesture!

This is a sizeable ON, which can be overwhelming sometimes if it's in a state of disarray, but…read moreluckily for me, this space was on the neater side. I was on a mission to find a cropped white tee, which I did eventually find, just not in my size. I'm not at The Avenue often, but I'd likely visit here every future visit I make to The Avenue, lol.

Need to get some dress socks and pants. The staff lead me to the items I needed. The only issue was…read morethere were no long sleeve shirts for kids there. The prices were reasonable.

Do Not order anything from this company. I returned merchandise over a month ago. They keep saying…read moreit takes 10 days to process a refund, well it's way past that! They claim they don't have supervisors. And you can't talk to anyone in the United States!! Horrible customer service!! No excuse!!

Great selection, not too high prices, employees were extremely nice and helpful. When I walked in I…read morewas greeted and was explained the sale price. I was I was approached again by another employee to help. Never been here before but it will now be my go-to store. Good job fashion to figure, you're doing it right!

I found Michelle Rene through a friend and had her not only had her help me design a look for my…read morebridal shower, but also redesigned my rehearsal dinner skirt and my wedding dress alterations. In our final fitting, my mother and MOH looked at each other, completely overwhelmed of how to help me into my dress on the big day, and with five days before the wedding, my mom asked to hire her as our day-of concierge/assistant, and Michelle dropped everything to help! With an affordable price for her service, her presence was not only outstanding, it was invaluable. We didn't realize how much we needed her until the big day came. While myself as the bride was pretty cool as a cucumber, my mother was (for lack of a better word), a hot mess. Michelle not only took care of my needs (and thought of everything), but made sure my mother was calm, cool, and collected so she could enjoy the final moments of getting ready. Michelle came fully equipped with an arsenal of tools, a steamer, and such an amazing personality. She thought of all the small details, assisted the photographers and fluffed my dress as needed. She was prompt, friendly, helpful, kind, understanding, and all the things. Her alterations were stunning and I felt so comfortable and like a queen on my big day. She was there for all the moments and all the details, ensuring the ladies and men were properly ready to walk down the aisle and party at the reception. She is a dear person that felt like family that day. Would recommend her and will go back for other wardrobe design needs.

From the owner: Hours are by appointment only…read more I have been involved in the wedding industry for over 20 years now from working for some great vendors, to set up and managing some wonderful shops and boutiques to owning my own business. My forte' has always been wedding gown alterations and re-design work and I do enjoy the challenge of designing from scratch. Taking that flat piece of fabric, inspiration from my client and bringing it all to life. Recently I have added to my services personal dressing and styling. This has quickly become a great joy for me, and who better to take care of you for that special event or your wedding day than a seamstress that understands fit and style. Personal dressing allows me to take the stress off you and make sure that even the smallest details are taken care of and that you look and feel your best! Please feel free to call me for a free consultation so that we can design the perfect package for your needs, from everyday alterations to that most special day in your life.

I love the shoes here, very different and inexpensive. I have a taste for difference and even…read morethough these shoes don't hold up for ever they are very different and I get a lot of compliments on them. People often think they are more money then what they really are.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.