This place is near my work, so I decided to venture over during lunch. The advertised hours are from 11 a.m. to 10 p.m. seven days a week, and my lunch break is well after 11 am, so I figured it wouldn't be a problem. To my shock, when I drive over at about 1 pm, the doors are locked, the lights are off, and the store is closed. I looked around for signs stating that the store was closed down or the hours have changed... Nothing. There were no signs indicating that the store should have been changed. I wasted 30 minutes going over to this restaurant, check the website before I went over just to make sure it was open, only to find out that they decided not to open up. It would really be helpful to warn your customers that your hours are changed or that you won't be open for some reason. Pretty idiotic and rude and I won't try this Five Guys location again. read more

I wanted a burger so we went to 5 guys and fries on 4-21 around 4 pm. Well we walked in and the young lady said that they were having problems a day the wait would be about 20 mins wait. No worries we can wait. So we did we grabbed so.e peanuts and our drinks and sat and waited. A few mins went by so the young lady came over to our table and said it might take a little while longer. She offered free shakes for myself and husband. We were not complaining just sat and waited. Just wanted to post how nice that was. So if any corporates are reading this please give that young lady kiddos for her kindness read more

Very good burgers. The the Cajun fries are awesome and worth a try. The food is a little pricey but well worth it. read more

Five Guys - Awesome bigger and Cajun fries - Burgers Near Me - Lewisville, Texas

CAJUN FRIES EVERYONE! GET THE CAJUN FRIES! I always heard about people coming here but I always thought it was just another boring burger place. It is a burger place but not boring! With the price you pay its so worth to go! They have complimentary peanuts that you can just eat on the side. For each burger you can choose extras to put in. They have a lot of choices and they are all free no extra fees! Now the fries! Get the cajun fries ! They are so good! I think I would come here again just for the fries no burgers :) read more

It had been a while since having five guys but had a craving for it and decided to, knowingly, "splurge" on a burger from there because we really wanted cajun fries. Paid a crazy amount, but, again, knew it would be a lot for burgers. But we were expecting the food to be delicious. This food was so bland I thought we had gotten covid. I'm not kidding, it was that flavorless. My wife ate some ice cream after just to see if her taste buds were working, they were. The food just had no flavor to it. For such a high priced item you expect good flavor....or any flavor. Don't waste your money here. To top it off they have us regular fries instead of cajun. Not worth it to spend your money here. read more

ABSOLUTELY REDICULOUS. Insane wait time (going on 18 mins now) with only 3 orders in front of me! Brought the burgerS (plural) back cause they were made incorrectly, and the new ones were INCORRECT as well (face palm)! Will not be coming back! Had to clean off 2 tables just so we could sit down, BOTH trash cans are overflowing, and the floor has food AND garbage under almost every table. If I were the manager, there'd be some major butt chewings goin around for this crew. But that's just 28 years in the Army talking. read more

The burgers are always good but the customer service sucks everyone is walking around with a chip on their shoulder. There's is one kid there that tries but that's it. read more

The good news first, their fries are great! Very delicious, hot out of the fryer and with the right amount of salt and grease, I highly recommend them. As for the burgers, I'd have to rate these as a 3 out of 10. There is nothing about these burgers that justifies paying an exorbitant price for what was a tasteless and mundane burger. I had a bacon cheeseburger with pickles, tomato, mustard and grilled onions, which should make the burger a cornucopia of great flavors but sadly, I found that I couldn't even taste anything but the mustard. One thing I found off putting was the guy who was taking our order was sweating so much that he had rivulets of sweat pouring down his face. Another issue that I have with the place is that it is dirty, there were discarded napkins on the floor and smooshed fries that had been left on the floor without it being swept up. The manager or shift lead past by this crap several times and never even noticed the detritus that adorned floor. She never stopped to pick the crap up or direct anyone to sweep it up! Also the drink machines (there's two there in the shop) both had various selections out such as lemonade and Coke Zero. All in all, I will not return here when there's much better places that have great tasting burgers and that are clean and can be had for a much more reasonable price! I don't mind paying for a good burger, but Five Guys misses the mark in taste and cleanliness read more

Bacon burger with fries and a drink. $14.17 Lower quality than Braums. I'll go to Braums next time and I can have a real moo cow ice cream shake with my burger. read more

Five Guys - Cheese wasn't even melted on my burger. Bread fell apart, half way into it. To me, this meal was not worth more than $5. - Burgers Near Me - Lewisville, Texas

HMM so i got the veggie burger and cajun fries. I did an online order and requested it to be ready by 11:15.... i got there at 11:20pm and still had to wait antoher 5 mins to get my food. So when I think of a veggie burger, i am thinking they have a veggie patty in the sandwich along with the other "free toppings" they have. However, I did not have a patty in there, it was just lettuce, mushrooms, onions, peppers, cheese, and the sauces. I was highly disapointed by that. The cajun fries were REALLY GOOD, but I wouldn't back here again just for the fries. read more

For this place to cost as much as it does the burgers are meh. The meat isn't seasoned because they overdose the fries with it. Please don't go here if you want to avoid hypertension. read more

When I walked in to pick my food up all the ladies behind the counter were literally having their own personal conversation... They didn't even notice the customer that had just walked in(including the The "manager" Gaby). Gaby took my order and she completely messed it up! When I called up there to let her know that she had completely butchered my order and didn't put bacon on my BACON cheese burgers, she got extremely defensive! First she dismissed my complaint by laughing because she had "dropped the phone while I was talking" She then said that she warped the burgers herself and there was no way that they were wrong....... she probably didn't notice she wasn't doing her job correctly since her private conversation has a lot more important!!! If that's supposed to be the manager I can't even imagine how the rest of the staff is! Drive a little further and go to a different location. read more

Normal love the burgers and fries. Tonight's order was awful. Spent over $50 dollars for a few burgers, hot dog, and fries. Fries were soggy and luke warm at best. Super disappointing. With what you pay for Five Guys should not have been a McDonalds experience. Will most likely not order from here again, too many other options when you are talking about these kind of prices. read more

I have never seen such an improvement in a store such as this one. New management under James and let me just say this man goes ABOVE AND BEYOND. I could literally taste the love in the food. Store was sanitized and odorless. Greeted with a smile and left eating the best fast food burger we have EVER HAD. Seriously. Great job James and staff! read more

Never have to wait long for my food (dine in or call in order) food is always AMAZING! Service is for the most part pleasant. Tables can be a little messy but everything else is clean even the bathroom. read more

Five Guys - Burgers Near Me - Lewisville, Texas

Five guys burgers are always good and there fries are also very good. But $28 for a small burger, a grilled cheese, two fries and two small drinks is unbelievable. I think I'll go somewhere else for that price. read more

We ordered lunch today on the Five Guys website. When our order delivered we did not get our drinks. I called the store and the guy that answered the phone asked me how I placed my order...I told him through their website. He then told me that the driver has left without the drinks. Iasked him if he would send them back out and i was told "we dont have any drivers, your more then welcome to come pick them up later". ARE YOU KIDDING ME!?! I want my drink with my lunch, not when i get off at 6!! I asked for a refund on the $2.85 BOTTLED drinks and was told there was nothing they can do about it. Yes its only $6.17, but that 6$ on TWO cokes and I have no drink with my lunch! read more

What a complete shit show. I have been here 30 mins and still no food. The place maybe has 12 people in it. At this point I am assuming the burger will God awful read more

I don't know how to rate this. Does it matter if the food is up to Five Guys standards (it was) if the place was messy to the point of being borderline gross? Sticky tables with trash on them, garbage overflowing, crap on the floor, etc. The place was by no means packed, either, so they should have had someone sweeping up and wiping down the tables. It's basic Restaurant 101. I just can't when it's dirty. read more

I ordered online so maybe that's the start of the problem. I got a notification saying my order was ready. I left for the restaurant (still 15 minutes away) to arrive to an empty restaurant and my order not even started yet. No worries, I had time. Then got home and my order was wrong. My bad for not checking before I left, but just a disappointment. read more

Ugh, I'm so sad that my last few experiences here have been terrible! I tried to give them the benefit the first time thinking it was just a bad day but it seems to be consistent now. When you walk up the outdoor trash cans are always overflowing (I understand they aren't responsible for them, but it's not something you want to see and it would be in their best interest to contact the property manager about it!). The staff has been unprofessional, up to the point they seemed to be playing around and made me raise questions about food safety standards. My last few orders have also been incorrect.... as they we're missing a side of BBQ, or some of the toppings I asked for... it's a bit subtle but when you order something you should expect it to be correct. I account this to the playing around the staff was doing as I brought up earlier. Five Guys used to be a solid go to for a good burger but I now go out of my way to places like LibertyBurger or MooYa which I don't even like as much. read more

This burger joint is new to Lewisville and I went in without any real expectations.This is a no frills restaurant. You order your burger (they also have hot dogs, which I hear are not that good), select the toppings, and pick your fries (I like the plain ones, the cajun seasoning was a bit much after eating a few of the cajun fries). You receive fries galore by the way. One order can feed 2-3 people easily. The hamburger was cooked to perfection, the meat was very fresh, and it was MMM good. What really impressed me was the level of service. We had at least 3 people, along with the manager come to our table and check on us. I am not sure if that was because we went during opening week, but the staff was great! read more

I rarely eat burgers but when i have one it needs to be great. My burger last night was great and fries were even better (cajun style). The place flooded with people while we sat an ate. Staff was friendly, very clean and all the ingredients were fresh and nicely placed. Will be going again soon lol CHOW read more

Love the baconator fries!!! Never get rid of them!!! I usually get extra cheese because there's never enough! Service is hit or miss but I never leave hungry! Will try to update with photos. Better than Freddys and McDonalds cheese fries. Addictive! read more

What's with the double layer of nasty velvetta chees?. First time I went I didn't see what all the hype was about. Ok, peanuts are there to eat out of the shell. They have french fries overflowing in large size cups. Their burgers are "big" and "juicy" like other competitors. NOPE, I didn't see the appeal of greasy burgers and salty fries. I went again with friends and family with expectations of a MSG/Gluten Free meal for my allergic children. I remembered my first experience as I stood staring at the menu: burger, cheeseburger, hotdog, cheese dog, grilled cheese, BLT. I went with a BLT, then added cheese when caught off guard when asked if I wanted it. GROSS. Then a friend said after his dinner all he tasted was cheese, nasty processed cheese. 1 positive: my kids didn't get sick from gluten. read more

Expensive - More than 6.00 for a regular size burger; if you want cheese or bacon, that's extra. The fries are generous portions, thick cut, and you can get cajun flavored, which are a little spicy. Burgers are cooked with a little pink in the center. I asked about getting a hot dog grilled crispy, as all their hotdogs are cut almost in half and grilled. I was told that they can only cook burgers and fries "the five guy way" and cannot make burgers and hot dogs well done. Good to know. The restaurant is decorated with quotes and rave reviews, but I couldn't find any from Texas sources. read more

Their burgers are good. Definitely better than In-N-Out. But there are so many good burger joints in Texas that this seems average. It's like when you're used to dating models, you'll need a super model to get your attention. We're just spoiled here in Texas. read more

Standard Five Guys burger joint, complete with self-congratulatory framed publications and red/white color scheme. I liked that this location has the cool soda machine with all the fizzy drinks known to man. Ordering snafu resulted in my receiving a ketchup double bacon cheese burger instead of the mayo single bacon burger with extra onions. Looks like this site needs to work on their quality control. Great cajun fries as always! read more

Be ready to be full - Cajun Fries are the way to go - grilled onions and bacon burger hit the spot

Short and simple-- the burgers don't have that much taste and the fries are soaked in grease. Ordering from this place is pretty terrifying experience because by the time you get to your car the bag is already soaked in grease. This is because Five Guys is one of those obnoxious places that pour A LOT of fries on top of everything in the bag. It's bad enough the fries are disgusting and soggy, but they also cover everything else (napkin included) in grease. The burger itself is pretty much bland and nothing special. It's better than your typical fast food burger, but only because you can choose your toppings. Beyond that, it's really not worth it. read more

Great burgers, just don't get anything with mayonnaise. You will be sick for 2 days. This happened to me and three coworkers over the course of a couple weeks. The other choices were fine. read more

My experience at Five Guys was pleasant. With the COVID-19 epidemic in effect, the online ordering was easy. The confirmation said my order would be ready for pickup in 6 minutes and true to their word when I arrived my meal was at the counter ready. My bacon cheeseburger was delicious but honestly, was overpriced for almost $10. I've had burgers for half that price of equal/better quality WITH more meat. Again, the burger was delicious but not worth the price. read more

This place just opened. It was packed! Had the cheeseburger. Pretty good. A little sloppy. Lady was pretty helpful and recommended the cajun seasoning. I finally had the fries. Go with the cajun seasoned. Do it! Cheeseburger french fries with cajun seasoning! read more

I don't think you can ever go wrong with Five Guys, but this is now our go to location. We went one time when we were in the area. Since then, we always come back (even though there is a location closer to our house). The service and quality is exceptional, and worth the extra drive. read more

I stop by about once a week, usually after working late. It's not my favorite burger, but it's still pretty tasty. The expansive menu of add-on condiments is quite nice, as is the ability to order from my iPhone. Like some of the other reviewers, I'm not a fan of the grease-soaked fries being thrown on top of the burger in a bag. The fries are one of those love or hate things. I tried once with the Cajun seasoning at a location in Seattle and decided it wasn't for me. I would probably like the fries more if they had less potato skin and were cooked a little more thoroughly. Service here is really good. I arrived a little early after placing an order from my iPhone and was offered a drink on the house for while I waited. I also appreciate that they recognize me as a repeat customer, which makes me feel that they truly appreciate my patronage. If you're looking for a nice fat burger and tons of fries, this is the place for you. I do not recommend eating here if you're on a tight budget (financial or calories) because it will definitely slim your wallet while adding to your waist. read more

Go at 9:30pm and avoid all these negative comments. My boyfriend and I LOVE this place, we cannot get enough. The staff is FANTASTIC they're funny, nice, attentive, the works! We keep coming back for their mouth watering little burgers and cajun fries! We have nominated this restaurant and this specific location as our all time favorite. I would suggest giving this place another try if you've had a bad experience, because we are in love with it. They don't even complain when we came in at 9:45 one time, they welcomed us with open arms and even sang with my boyfriend to one of the songs playing overhead. I forgot his name, but one of the coworkers, a young african american man, recommended drinks to my boyfriend from the really cool machine. We make it a weekly trip when we have the funds. Give this place a chance! read more

I have become quite a specialist in burger places and for the price this is the best... great location, great service, fun atmosphere... and so nice and juicy... I like this one over in and out.. read more

Have to agree with so many others, the burger was fine. The fries were good, the drinks were the same as every other place that has the same Coke provided machines. The problem (for me anyway) was that it's a terrible value for the money. Twice the price of what it's worth. No offense but they don't deserve the profits they are reaping... read more

Was looking forward to having a decent meal with our family and we didn't get that. Our order was wrong - it wasn't like they were super busy there were only three other customers. Our burgers were over cooked and dry. The fries were over cooked as well. The restaurant itself was not very comfortable temperature wise - it was like the air conditioner was not working. What was disappointing was that I paid almost $50 for 4 people and got horrible food. This place is the worst - do not waste your time here. read more

If your not hungry don't come here if you are hungry they save a large burger which is not only delicious but very filling. Fries are real potatoes and the potatoes are on display in boxes out front. I went after the lunch rush and the place needed some wiping down if it wasn't for that I would of given them 5 stars. It's pricey and worth it if your hungry. read more