I really enjoy going to this location. Parking is always available and this location. I was in there recently a notice that they have a meal deal where you get the burger, a drink and fries for under $15. That really makes it easier for ordering purposes, especially if you have children. We love the beverage/soda machine that they have where you can choose many different types of beverages not just seven or less beverages. The burgers have always been wonderful and they are always cooked to perfection. We have never had to send any food back and our order has always been right. I love the option to tell them what you want on your burger and toppings are included. Customer Service has always been wonderful. The staff always seem to be working hard whether that means stocking sauces, product, wiping tables ect. The interior has ample seating. There is both bar top tables and standard tables to choose from for those who have a peanut allergy. They do serve peanuts that you could take the shell off and eat the nut inside so be careful. read more

Y'all I was the first person in line waiting for the doors to open at 1059am on a Thursday! The craving was real. I hadn't been to this location before but I'm glad I stopped in. The restaurant was super clean, and I was greeted with friendly smiles. The food was fresh and made to order. The burger was so juicy and delicious and the Cajun fries just can't be beat. Five guys isn't the cheapest option for burgers but it's definitely worth it in terms of quality and taste. read more

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Was caught off guard by the price, burger was good but for the price it should have been the best I've ever had.

Best Five Guys I've been too! Very refreshing to have an entire staff take pride in their restaurant, from the food, restaurant cleanliness and positive attitudes! Great Job guys! read more

My wife and I ate on Sunday early evening. The staff were so friendly and welcoming that we thoroughly enjoyed our dinner. Not only were our burgers perfectly cooked and hot, but the fries were crispy and crunchy and not soggy at all. It's a bit expensive but when we want burgers this is our go to. read more

The hamburgers were good as usual, fries, ok just too salty. Customer service was great! The reason for the low rating, and Why we will never ever go back? One hamburger, one little bacon cheeseburger, one small fry. $30!!! Not even including my tip Did not buy drinks, only the three items. What a bad joke!! Good buy Elitist Five Guys, goodbye. read more

Horrible customer service and an insane policy where you can't buy a bun. Nicholas was rude and insensitive when we were pleading our case about the greasy hamburger bun. Of course the food has been consistent but this particular day we experienced a problem and we were met with pushback from the staff. I can't support this location ever again read more

The food is always fresh! Everything is made to order. The portions are super generous and we have always had great service! The restaurant is always bright and clean. So glad we have a Five Guys in our area!! read more

This is my second time here. Haven't been in more than 10 years. I remembered they are known for their burgers & fries. So both my mom & cousin never been. Complimentary shelled peanuts at the door as you walk in. Placed order. Everything is individually priced. I believe some condiments are a extra charge. Mom got a regular hamburger with ketchup & mustard. Cousin got a hot dog. I got the double cheeseburger with fried onions. I ordered a large fry for all to share. Every one agreed they enjoyed their food. This would have been a five star review but I have to take off a star for 2 issues that made a difference to me. First, no table service although you can dine in. Second, they fries weren't pipping hot. They were lukewarm. I will definitely go back. read more

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This Five Guys has singlehandedly revived my interest in this chain. There are two outlets closer to me, but I'll only patronize this one, due to repeated issues at the others. I intended to get my burger to go, but when I checked my order, it was so amazing I had to sit down and finish it right there. Delicious and perfect!' Youve won me back from MOOYAH read more

The smell of Five Guys makes me hungry every time! Yes, I know ... what can a plant base water eat here, right? Wrong! Other places where when ordering a non meat dish will still cook your food in the same fatty oils as the rest of the menu; or they'll put your meal on the same properties as the rest of the menu ... but not Five Guys! Everything here's cook with peanut oil! Peanut oil is a mild-tasting vegetable oil derived from peanuts. The oil has a strong peanut flavor and aroma. It is often used in American, Chinese, South Asian and Southeast Asian cuisine, both for general cooking, and in the case of roasted oil, for added flavor. This oil is high in monounsaturated "good" fat, and low in saturated "bad" fat, which helps prevent heart disease and lower cholesterol.(NOTE: Any oil consumed clogs arteries, and can increase the risk for heart disease.) So the Vegan "Plant" Sandwich is my go to !!! It's so delicious! It's like Subway but on a burger bun; with a side of fries and peanuts. Yum yumm good! read more

Five Guys - Yummy - Burgers Near Me - Newport News, Virginia

Way overpriced. Plain hamburger was almost $11. The burger were small and bland. Fries were way to salty and greasy. read more

Five Guys - Greasy bag from the fries - Burgers Near Me - Newport News, Virginia

The food was greasy and fries where cold. We has to clean our own table because the lobby looked like they hadn't cleaned it all day. They had more than enough help if they weren't all talking to each other. This place is WAY over priced, it was over $31 for two hand burgers and one fry plus drinks. We won't be going back. read more

Five Guys - Burgers Near Me - Newport News, Virginia

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Had a friend over helping with projects all day. When I asked her what she felt like for dinner she said Burger's. It just didn't feel right to take her to the run of the mill burger joints so I ordered on line from 5 guys. I had read good things about them and I also heard they used fresh ingredients. We both ordered cheese burgers with a couple toppings, 2 regular fries, and one Sprite soda. It came to a whopping 36.00 dollars but I'm saying to myself this is probably gonna be really good. Went to pick it up and was eating it less than 10 minutes after. Huge DISAPPOINTMENT. Burger just an ordinary tasting burger, cheap tasting cheese, cheap tasting bread. Fries soggy and didn't taste good at all. First and last time for me! I really and truly feel like I got robbed! The value was horrible. read more

I ordered online and messed up my order, Tanay was very kind about fixing it for me. Anytime I come here, my food is always how I wanted it and the people are nice. read more

(Latest review..) *THANKS to the crew who were working at night shift on Easter! Wow..that was the best burger ever that I had in this location! It was very juicy! And you guys were super nice and friendly!! Thank you again ________________________________ (After over 5 times of visiting..) my stars were Taste good as always but just little slow. Always had to wait long time to get my food AND most importantly this location doesn't give a lot of fries like the other Five Guys locations. read more

Five Guys - Burgers Near Me - Newport News, Virginia

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Besides the price, What's not to likes about 5 Guys? The burgers and fries are consistently delicious and the portions are large. This location like many others does not disappoint offering great food, by nice people. A great treat but too expensive to become an everyday lunch. read more

Decent option when in the mood for a burger about two levels above the big name Fast Food joints. Five Guys is consistently satisfying if you want to stuff your face with a massive burger and greasey fries. The burgers are hand-formed and cooked on a grill and served with fresh-cut fries cooked in pure peanut oil. They will give you an incredible amount of fries and provide a ton of topping options for your burgers. Like other fast casual restaurant chains the customer service and food quality is dependent on how busy they are. This location is very hit and miss at times. There is nothing fancy here -- if you want a fresh juicy burger with all the toppings you could stuff between two buns this place is for you. read more

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Food/Service Excellent . However, Drivers need to pay attention to extra instructions.

I do not like the fact that they add in a tip when they do not deliver and they are already getting paid. What is the tip for? This is robbery of small amounts of people money is ridiculous. Will not b eating here again and more people should watch their receipts! No way a burger and fries should cost $25. Ridiculous ​ read more

The employees have always been nice and quick when I ordered. The app hasn't worked for pick up and the employee was nice and took time to answer my questions about the app. This is my go to location for Five Guys in this area. read more

Classic, classic Five Guys. I've been here time and time again and I have no complaints. Comparing this burger joint to any other burger places, what we love about Five Guys is being able to customize our burgers. We had a double patty cheeseburger and large fries and we got so many fries that we had to put the rest in the fridge for later! The large fries is enough to be its own meal in and of itself. We love the thin patties that were fresh. You could see them making it in front of you, so that is always nice to see. Because of COVID, you cannot sit and it at the restaurant, so that was quite strange not seeing the trademark peanuts all over the floor, but the burger was still great. Great tasting burger and fries, no complaints. read more

It's five guys! The burgers are great and the fries are the best. This location could use some cleanliness supoort. The staff are nice and generally pleasant. The food at five guys is always consistent. read more

I love five guys n burgers n fries because they give u a bag of fries n peanuts n juicy burgers wit bacon on it yum yum read more

I've been to a few Five Guys in my time. This was had great service, friendly staff, and a clean restaurant. The food was very well prepared. I ordered a double cheese with the works and a side of fries. The burger was built correctly and as sloppy as one would come to expect of a Five Guys burger. The fries were perfectly salted and expertly cooked, which tends to be the signature of a chef that cares about quality. I was very satisfied with this location and look forward to the next time I visit this location! read more

Fresh, delicious bacon cheeseburger and fresh cut fries. It was super good and exactly what I wanted from a burger. They have malt vinegar to put on the fries and we got the fries cajun style, SO good. If you really want a good burger and fries this is the spot. It is pricey though so be aware. read more

Food came out perfect! The restaurant was really clean. I went on a rainy Sunday. The staff was friendly and professional. Big thanks to the management team on 1/1/2020 (1pm) read more

So I ordered delivery from this location. I used to order through DD though I figured ordering through Five Guys directly might save them money. So when I got my food, they gave me the wrong bun, which might seem minor though I can't stand sesame seeds. The staff were polite and helpful! They even remade the order for me without any issue. I'll definitely continue to order directly from them rather than through the 3rd party! read more

Disgustingly awesome grease-ball burgers and fries (and more fries, whether you want them or not, as they're apparently multiplying out of control and have to be given away in bulk before they rise up and conquer us all)!!! So good, but I feel like it shaves a few years off of my life every time I eat here (it's a good thing they're the years all the way at the end though, right?!). My favourite thing about Five Guys is the use of fresh jalapenos, instead of the pickled kind. read more

You can't go wrong with 5 Guys. The made to order burgers are great. The bag full of fries are great. The hot dogs are pretty good as well. I tried them one day and instantly fell in love with them. I'd they sold fresh squeezed lemonade or fresh brewed tea I'd live in this place. Lol. All in all their formula works and I hope they keep it up. read more

The five guys cheeseburger comes with two patties by default. The cashier asked me after paying if I wanted 1 or 2 patties, I was new and I thought the 2nd pattie is extra cost. So I basically paid for a cheeseburger and got a little burger (3 of them). I think they have to train their cashier well. The burgers are great but I felt they are expensive especially when you end up a pattie less. Hope the experience is better in other locations. read more

Love me some Five Guys. Always. Orders seem to take a little longer to be prepared at this location. Also, it's not very clean. We've visited a couple times and it's always got dirty tables, spills on the floor. Drinks are always out at the soda machine. Not impressed. read more

Always a pleasure to be full from their burgers and fries! Everything is excellent and the service is prompt and professional. I've been to them on the east coast and the west coast. This one is excellent. read more

It was pretty good I like that you can really customize your burger. I do wish they had sweet potato Fry's though and normally choose a different burger place because of that. I was talking to some friends as they agreed they wish that was an option as well. Other than that it was OK not over the top good or anything and it wasnt to expenisive. Its like my 3rd choice on where to grab a burger. I would rather just go to viking burger up the street if I want regular Fry's. read more

Good food but eighteen dollars for one person to have a single burger small fury and small soft drink is ridiculous. Far to expensive and not worth half the cost. The staff was polite and the food was fresh, just over priced. read more

Food is good here make sure you have money to eat here ...its kinda expensive ...food is good prices are stuiped ...so I give them 3 stars

the burgers here are really great tasting and if you came here hungry youll leave feeling full really enjoy the atmosphere

The bacon cheeseburger goes really well with Cajun fries and some good strawberry lemonade. The toppings for the burger is free. So good.

I really like Five Guys. I would give it 5 stars, but it can be a little pricey if you are looking for more of the fast food prices. This place is far from fast food, it is in the "casual dining" arena. I still love it though. The food is always great, and the service is excellent. The restaurant is always very clean, and they have 2 coke freestyle machines. Check it out. read more

As usual...Always good food.! But, come on Five Guys, how about some fresh brewed iced tea instead of the Gold Peak crap?!