For starters, they weren't able to do anything. Despite Travelers recommending them, they were…read moreunable to do anything to fix our flooded lower level. Worse Joe Harrested was never able to be reached, never returned calls, emails or texts. Completely unprofessional.

Just wanted to take a minute to spread some positive news out in the world. United Services team…read morestarting with Joe, Abby, Randy & Gina were all absolute Rockstars. One call to Joe, and Abby was at my Mother-in-laws house the same day to start the water clean up, and drying out of the home due to a pipe breaking. United worked with her insurance company and obtained a agreed price in a timely matter. Gina comes to her house and spends hours going thru cabinets and flooring and designing so the kitchen will be put back just the way my Mother-In law wanted it. Then comes back out to insure that the flooring color is really what she wanted. She truly cared about what she wanted, not just saying this looks best but listening to her and getting the exact color she wanted. Could not be happier with our entire experience with United Services and a special thank you to Gina for going above and beyond. Jeff C October 2020

Firstcall is one of the finest companies I have ever had the pleasure of doing business with. Don,…read moreKevin and the whole crew were very professional. I was a home inspector for 12 years, so I know the right way to build things and a wrong way. I was very impressed at their craftsmanship and professionalism. Along with that they are compassionate realizing a family just went through a life changing event. I would recommend Firstcall hands down. I will post some pictures of my house.

Lack of communication. The option to pay at the end of the job was never given. Was never contacted…read morevia emailed/text/mail or by the project manager to be given the final overall total. Received a notice from the state that a mechanics lien was placed on our house for the $750 (estimated) project a week and a half after the project was complete. Then finally received our first statement (and actually total of what we owed) 2 weeks after the lien was already placed. This was a petty move all due to error on THEIR accounting.

If I could leave a negative score I would. This company is extremely unprofessional. They do not…read morecommunicate, they changed the color of my bathroom without consent. As a response they simply said that they did not do this. The painting was poor quality so you can actually see the previous color in spots. They also left my floor a mess with sheetrock dust between the cracks in my floor. They are not worth the time or money, please choose a different company to assure that you don't experience these and many more issues.

This company was hired to clean our apartment and get rid of mold. Men sent were nasty and rude and…read morehad no proper training. No one wore protective gear of any sorts as they started clean up before any air tests confirmed. Terrible company. Found machine blowing on my bed. Worst clean up ever!!

Our Realtor recommended Durachem when we were getting ready to list our house for sale. Gravis fit…read moreus in very quickly. I was shocked at how great our older carpet looked when he was finished. Price was extremely reasonable. I would highly recommend Durachem.

Found this company through a direct mail piece and needed my carpets refreshed before hosting…read moreThanksgiving. Booking was super easy online and the service was great. They used a light to detect any problem areas with my dog and dos extra treatment to those areas. My carpets look totally refreshed and smell great again. Would totally recommend.

Rate my experienc? How about we create a new system?? 0 to…read more+ 10 then on the same scale 0 to - 10. Realistically the minus side DOES NOT go negative enough. Here's My LIST: #1 $10,000 Tiger Wood floor basically destroyed. Brian hires one of his "buddies" who came into my house and sanded 15 coats of Aluminum Oxide off the floor. Yep destroyed the protective layer. All that was required was buffing. MORON. #2 Missing property and items brought back to our home that didn't belong to us. #3 DAMAGED furniture. Brian's response was "we're not furniture movers" ????? Why did you remove absolutely everything from our home then ????????? WTF?

Just awful service. i had a flood in my home and dealing with Servpro was worst than the water…read more They cut numerous holes the ceiling and neglected to patch them all once my home was dry. I had to call them out three times to fix construction issues. There staff ripped up my carpet where it couldn't be repaired and they refused to fix it and finally they place the dehumidifier to close to my fridge and it burned out the motor resulting in me having to buy another one. It was awful dealing with this company. never again

Nick and Brent did a great job on my carpet! Completely got rid of stains I thought were permanent…read more They were very professional and great to work with as well. Five stars.

your floors will look years newer. i know longer have moldy grout. And my tile looks new. Strongly…read morerecommend these company

Luke did a great job on our carpets. Arrived on time, spot treated areas, and was fast.read more

Have used these folks several times before and this time I inquired about a $119 3-room special. I…read morewas not home when they did the job (my wife was) and I had advised here it was a $119 special, but if they had to do anything extra, just be sure to get a quote. After the fact, found out the price was actually $206.....I asked for an explanation from the main office and got a lame response of "did you tell the tech that you were using the special"? Anyway, no further response and even though the carpet is clean, the blatant overcharge and BS response to my question makes me a future non-customer and I urge you to do the same.