I found a great vehicle online, the next day I was test driving it on my lunch break and the…read morefollowing day I was purchasing! Caynan has been so helpful answering all of my questions and helping me over the phone as it's been difficult with my schedule to meet in person. He made this transaction super easy and seamless and made me feel confident in my purchase! Thank you so much, Caynan! Miguel was also super helpful with the financing portion and got me where I wanted to be!

​"I had high hopes for a straightforward transaction here, but the follow-through was deeply…read moredisappointing. After an initial exchange where I was explicitly promised a sales specialist would reach out with details, photos, and answers regarding the vehicle's reliability for my commute to Cheyenne, I was essentially ghosted. ​As a serious buyer purchasing for a family member, I had already provided my ID and was ready to proceed with a full-price, cash transaction. I simply needed confirmation that the vehicle was sound enough for my needs. Instead of the promised follow-up, two separate salespeople stopped communicating entirely. A simple courtesy call at the end of the day to explain capacity constraints would have been professional, especially since I was looking at this as the first of multiple future vehicle acquisitions for our family. ​It is disheartening to experience such resistance on a guaranteed, frictionless sale. I will be directing my business and future purchases to a dealership that values communication and respects its customers' time."

Best place to go, great staff and the owner is amazing! The only place I will go, been dealing with…read moreNod for YEARS, my whole family goes to him

Great Owner and good mechanics. I have purchased vehicles from Ultimate Auto for approx. 30 years…read more All the vehicles have ran better than I could expect. I drove the vehicles across our Country, while working in different states. Nad has always treated me very well. Good People. Thank You Ultimate Auto

Unfortunately, the worst car shopping experience I have ever had due to customer service. To make a…read morelong & drawn out story short, I've bullet pointed the prominent contributions to my experience: Ordered a Mazda CX-30 to be shipped from Texas. January 15: Spoke with German, who said the vehicle was flagged for repair before shipping (later stated it was a title transfer issue). January 16: Informed reservation would expire the next day; told to schedule an appointment immediately. January 17: Asked about "express pick-up" before seeing or test driving the vehicle (declined). Met Aaron, who became primary salesperson. Test drove vehicle; decided to return Monday to finalize decision. Had to reschedule Monday appointment; Aaron said Saturday would be fine. January 20: Received message that vehicle hold was at 6 of 7 days and an appointment must be scheduled immediately to avoid losing reservation. Scheduled Saturday, 1/24/26 at 3 PM; received confirmation text. January 21 (6:29 PM): Cristiona (Sales Manager) stated appointment was scheduled in error and vehicle would be released unless customer came in that evening. Expressed frustration about lack of clarity regarding 7-day hold policy. Felt pressured to provide documentation to create buyer's order before second appointment. Declined to move forward without planned visit. Saturday Appointment: Noticed full tank showing only "170 miles until empty." Low key fob battery warning. Requested battery replacement and service check for gas gauge. Aaron agreed to replace batteries. Aaron and Cristiona refused service check on gas gauge; stated vehicle would self-adjust and referenced 10-day return policy. Felt pressured to complete purchase. Asked to leave vehicle on lot until partner could pick it up; felt unheard as Cristiona repeatedly focused on reservation expiring. Aaron commented, "I could never do her job," after interaction. Waited for finance processing while Aaron assisted other customers. Completed purchase; vehicle left on lot for later pickup. Vehicle Pickup: Full tank now read "160 miles until empty." Approximately 9 miles into drive home, "Engine Oil Level Low" warning appeared. Researched warning; advised to stop vehicle immediately due to potential low oil pressure. Upon parking at home: oil warning, tire pressure light, and low key fob battery warning all active. Contacted Dean (Sales Manager). Arranged for vehicle to be towed next morning. Service findings: Oil filter and drain plug seal leaking (required replacement). Battery disconnected and instrument cluster reset to correct gas gauge. All tires underinflated. Key fob batteries needed replacement. Frustrated because gas gauge and key battery issues were raised before purchase but not addressed. Requested dealership keep vehicle; planned to return it within return window. Attempted to contact Aaron regarding title assistance; message left on read. January 31: Called twice requesting Aaron; told messages would be relayed. No return call that evening or following business day. February 2: Returned to dealership to complete return agreement. Assisted by Casey. Casey acknowledged experience was not typical but stated he may have responded similarly regarding gas gauge concern. Aaron approached, asked what was wrong. Expressed dissatisfaction and lack of follow-up. Aaron stated he was busy until 9:30 PM Saturday; did not acknowledge lack of Monday follow-up. Observed unprofessional behavior (frustrated gestures, walked back to his desk and frustratingly pushed a chair, walked out of the office for 10 minutes). Overall experience included: Confusion and pressure regarding reservation/hold policy. Dismissal of mechanical concerns prior to purchase. Multiple preventable mechanical issues immediately after purchase. Lack of communication and follow-up from sales staff. Unprofessional conduct from management and sales representative. Result: Returned vehicle and lost trust in dealership due to poor communication, pressure tactics, unresolved mechanical concerns, and lack of accountability.

THANKS FOR ROBBING ME CARMAX. I would leave no stars if I could. I went in there almost in tears…read morebecause my engine blew and I had to pay 4 grand to fix it even though it was covered under my "maxcare" warranty. Nobody even let me finish speaking. The old lady (I believe her name is Donna) in the service department was the most rude out of anyone. I absolutely regret buying my car here and would never recommend this terrible place to anyone. They could improve by NOT being a separate entity from their warranties that THEY SELL and by not hiring rude impatient people in customer service roles. THANKS FOR ROBBING ME CARMAX.

A tad of a slow start. Mostly because we really didn't know their process. Some good information…read morewas shared in a conversation I had with the manager Ryan. They really are trying to make this place no pressure. While currently they are going through growing pains due to increased foot traffic and customer demand. Coming off of the slower winter season they have had a rush of customers likely due to their great pricing and no pressure environment. We got a great deal and will certainly be back knowing what we do now. Thanks again Ryan for your help!

The intros, punctuality, communication, clarity of the potential products they're selling, customer…read moreservice pre/during/after the sale..the big screen in the lobby I waited an hr for, was nice I guess. Didn't go there to watch TV tho. This conglomerate sadly embodies what "Big Automotive" has become. What these clowns should be saying is: "We don't haggle with customers"..NOT "we don't haggle over pricing" Do they just buy these vehicles at just 1 set hard price. 2 days after rolled off lot, engine lite on, which brings up "How did it pass emissions?" Flat tire w old stripped lugs. Hope that tire you swapped out works well for someone. You couldn't pay me to find a compliment here

A few months ago I was getting a little concerned .. when I would pull up.. the trash cans were…read moreoverflowing .. trash everywhere .. the equiptment was in bad shape etc.. BUT .. I am happy to say that that is not the case anymore. . and it must have been in early November when I first met Bethany .. an employee who is a hard worker and takes pride in the company she works for and the job she does . The car wash has done a 360 flip from where it was headed .. thank goodness.. and the credit truly goes to Bethany .. she is there quite a bit now .. she's always fixing something- she makes herself present and she is open to listening needs of customers . Her pro active approach to making everything as good s possible is felt and appreciated by all of us who use this car wash frequently .. if your a patron to this car wash .. don't be afraid to tell Bethany how great of a job she has done .. if your an employer of Bethany.. she is a role model for future employees and definitely someone who has your best interest in mind . I almost stopped going to your car wash and am so glad you guys made the right decision and hired her! Thank you

These guys are great accidentally threw away.My bottom dentures, in these folks came out and helped…read moreme look through the dumpster.We didn't find them, but the gesture was wonderful.It's nice to have great customer service and people be willing to help when you need it.Thanks , you guys!!!

Buying my Ioniq5 was SO easy with them!! I'd been working with Max over at Urban Motors Red…read morepreviously looking at other models, but when we settled on the Ioniq as what we were after, he was very quick to direct us here to Blue. We worked with Tyler primarily as our salesperson, who was very quick to respond and didn't play games like many other dealerships. We negotiated the walk-off price, put down our earnest money over the phone, and Tyler and the crew got the car ready for our pickup. It was a snap! Amazing service, 10/10.

Talia was amazing. I had such a wonderful experience with her! She was quick to answer my questions…read moreand responded quickly to calls and text messages. Great service! Highly recommended if you're looking for your next vehicle. Ask for Talia!

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

Colorado Hail Solutions did a great job restoring our car from hail damage. Our car was only 15…read moremonths old and it was dented all over after one storm. You Can't see any dents and the car looks new again. They worked directly with my insurance company to make everything as easy as possible.

Why are they called Colorado hail solutions they Bank out of Texas they got some kind of…read moreaffiliation in Florida there's stationed in Denver Colorado fuck man this is all confusing anyways they were awful I have to pay for my window that they messed up they bet the shit out of the inner framing of the window whatever it's called my window won't go up won't go down I have some mechanic look at it and he verified it was all bent to shit so thanks a lot thank you but no thank you of course I will at some point make sure I get all their information because my insurance company has that information so I can do some legal action against them and you guys didn't want to resolve it when I was telling you what the heck was going on now you're going to have to pay and you will pay and I don't care if it's just a little amount to you to you some of us cannot just fork over the repair for someone's inexperienced and a knowledgeable hand

Looking to be treated right by a car dealer? This is the place! It's a small off the beaten path…read moreused car dealer but well worth the visit. Jim has been very honest and upfront about the condition of the vehicles there. With the pricing extremely fare and the process of purchasing well organized it's hard to think of going anywhere else. I wouldn't hesitate to send friends and family to Metro Motors for their next vehicle purchase. And if they don't have what you're looking for Jim is committed to getting you what you want at the fairest price possible. Go check them out, you won't be disappointed.

Jim sold my car on consignment. the whole process was simple and I was grateful I didn't have to…read moredeal with selling it myself. The surprise to me was I thought my car was in good condition and they found a few problems, they made me have repairs performed prior to them selling the vehicle. I would definitely buy a car from them knowing they actually care about their reputation and what they sell.

I accompanied my daughter to Enterprise Car Sales in Thornton, Colorado after making an…read moreappointment. We were promptly met by Sophia who helped us buy a beautifully maintained 2026 Hyundai Tucson SUV with 21,000 miles on it at a very fair price. No pressure . No updating. Just courtesy, helpfulness and diligence. The car was in perfect condition condition, well serviced and Sophia walked us through the details, helped us with financing, had the car detailed, gave us a very fair price on our trade in and had us out the door in 2 hours. My daughter is elated and I was impressed. I would urge anyone in search of a used vehicle at a fair price to contact Sophia at Enterprise Car Sales in Thornton. By the way, her manager and customer service representative did a lot to help this Provo smoothly, so kudos to them as well!

We came back from West Virginia to buy a second car from Mark McCoy. Ask for him by name. He is a…read moredelight to work with. He is professional , knowledgeable and made our car buying experience enjoyable and pleasant.