1. Five Stars Auto Sales

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Denver, CO

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Five Stars Auto Sales

3.0 (2 reviews)
Closed • 9:00 am - 7:30 pm

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1 year ago

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CarMax

CarMax

2.8
(156 reviews)

We purchased a vehicle from CarMax and our salesman was awesome…read more The integrity of the service department is where we had issues. We ran into a TPS issue the day after we took the car home. We took it back a couple occasions. It would be reset for a day or 2 and we would wait to get scheduled again for the problem. Eventually, we were told that they couldn't get it fixed and we needed to take the Car to Volkswagen for the repair. We were told we needed to pay for this out of pocket. Needless to say we never took it due to the time it takes and being without a vehicle. A year has gone by and come to find out there isn't even sensors in the tires. When purchasing your vehicle make sure that service area does what is promised. How they could not have known there wasn't sensors is beyond me and frustrating to say the least.

THANKS FOR ROBBING ME CARMAX. I would leave no stars if I could. I went in there almost in tears…read morebecause my engine blew and I had to pay 4 grand to fix it even though it was covered under my "maxcare" warranty. Nobody even let me finish speaking. The old lady (I believe her name is Donna) in the service department was the most rude out of anyone. I absolutely regret buying my car here and would never recommend this terrible place to anyone. They could improve by NOT being a separate entity from their warranties that THEY SELL and by not hiring rude impatient people in customer service roles. THANKS FOR ROBBING ME CARMAX.

Proclean Auto Wash

Proclean Auto Wash

5.0
(2 reviews)

A few months ago I was getting a little concerned .. when I would pull up.. the trash cans were…read moreoverflowing .. trash everywhere .. the equiptment was in bad shape etc.. BUT .. I am happy to say that that is not the case anymore. . and it must have been in early November when I first met Bethany .. an employee who is a hard worker and takes pride in the company she works for and the job she does . The car wash has done a 360 flip from where it was headed .. thank goodness.. and the credit truly goes to Bethany .. she is there quite a bit now .. she's always fixing something- she makes herself present and she is open to listening needs of customers . Her pro active approach to making everything as good s possible is felt and appreciated by all of us who use this car wash frequently .. if your a patron to this car wash .. don't be afraid to tell Bethany how great of a job she has done .. if your an employer of Bethany.. she is a role model for future employees and definitely someone who has your best interest in mind . I almost stopped going to your car wash and am so glad you guys made the right decision and hired her! Thank you

These guys are great accidentally threw away.My bottom dentures, in these folks came out and helped…read moreme look through the dumpster.We didn't find them, but the gesture was wonderful.It's nice to have great customer service and people be willing to help when you need it.Thanks , you guys!!!

Enterprise Car Sales

Enterprise Car Sales

3.5
(19 reviews)

We came back from West Virginia to buy a second car from Mark McCoy. Ask for him by name. He is a…read moredelight to work with. He is professional , knowledgeable and made our car buying experience enjoyable and pleasant.

I recently bought a car here, about a month ago. 1. I had an…read moreappointment with my salesman to go in and look at and test drive the car I wanted to buy . my appointment was verified through there system. so I go and he had the day off. weird right? but all in all not a big deal. 2. I bought a 2020 Altima and after a week or two the whole front bumper cover was coming off . now in fairness some bolts could've vibrated off leaving only plastic clips holding it on and a speed bump or maybe a pothole or even dip while I was driving might have broken some clips. Now enterprise brags about their inspections on their vehicles. I feel that this should have been discovered during an inspection. this was serious and could've been worse , I went and bought the bolts and clips and re-attached the plastic bumper cover. I figured that some of this could've been partly to circumstances that they couldn't control. 3. I started having problems with the battery don't forget that I've only had this car for a couple weeks. after several days of emailing my salesperson he got back to me and offered to get me a new battery from Firestone, also important to know I've now started missing work because the 2020 Nissan I just bought won't start. So I take the battery out and go to Firestone . I was told all I needed was the vin and the battery of course that wasn't the case. come to find out I need someone else who has a credit card and I'm told that he is always super busy and that it could take 4 to 6 hours before a return call. yes I know my emergency isn't necessarily yours I get it but I tell you I never once have felt like this was any kind of a partnership, the whole experience with enterprise made me feel like I should be honored by their willingness to sell lowly me their car. none of these things alone would have prompted me to warn you about this kinda crappy experience. maybe not even all of them together. What I do take exception to is the slow and unconcerned responses to my emails for help with these issues and the missing of work . a few asides. I email because I'm a bit hard of hearing. Also they give a 1 year 12 thousand mile warranty and I bought a 48 thousand mile warranty, and I know batteries are a wear item.

Five Stars Auto Sales - usedcardealers - Updated July 2026

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