I feel like a kid in a candy store every time I come here!!! There's so much to choose from. If they don't have the particular skate you're looking for. they can get it for you. If you're unsure of what which skate you should purchase the staff will make recommendations based on your experience and your own personal preference. The staff is super cool, super friendly , and super knowledgeable especially Roxy. read more

Five Stride Skate Shop - RIEDELL boot Modell 3200 - Skate Shops Near Me - Brooklyn, New York

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Great service with knowledge, friendly and PATIENT staff. A must! So here's the story... my friend and I made a spontaneous decision to get skates because we wanted to learn. Called around to a few stores to see if they had our size. Luckily 5 Stride had our sizes. Yay. We quickly hopped on CitiBikes and rode over. We did not have an appointment but were lucky enough to be serviced immediately with 0 wait time. We tried a few brands before deciding to on our purchase. We took FOREVER to decide brand and color of wheels and laces. Paco (staff) was patient and helpful in making sure we got everything we asked for. I don't know how she remained patient because if it was me I would have lost my mind with us. We were so indecisive. Nonetheless we left the shop happy customers with cool skates. Thanks Paco! read more

Five Stride Skate Shop - My friend had these customized. She had them add multi color wheels and laces. Excellent service!! - Skate Shops Near Me - Brooklyn, New York

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Awesome little shop for roller skating, derby, outdoor, etc. I LOVE it, and I will be back to have skates designed. Excellent service too! Thank you! read more

Great! It is close to transportation, the environment has a friendly staff ready to help you with all your needs, I even came across a few celebrity related purchases and recommendations. read more

They are not open during posted hours. A complete waste of a trip. From what I could see in the window, they are well stocked. Maybe I'll be back, maybe I won't. read more

I tried on the Riedell 120 and walked out with them. Helpful sales people. If you're into skating this the place to visit.

Love the staff. They were so helpful snd informative. I wasn't sure exactly what I wanted but the answered all my questions and gave suggestions. read more

I came here to get new bearings on my new outdoor skates, the ones they came with were not adequate. The staff here was super nice and helpful in setting up my skates. I recognize some of the folks working here as high profile skaters from performance crews tracing back to the Empire and Skate Key. I was glad I could test them out in-store and adjustments could be made in real time. Thanks everyone! See you out in the rinks! read more

I love coming here I drive all the way from the Bronx. Staff are pleasant and so helpful. As a new skater they don't make you feel like you have no idea what your doing loll they answer all your questions! read more

Five Stride Skate Shop - Changed my wheels and laces - Skate Shops Near Me - Brooklyn, New York

Thank you for your service you provided everything to make my lady happy laces barrens adjustment of the trucks wheels laces answer all questions and provided insight on our needs. We will be back read more

Five Stride Skate Shop - Old school skates - Skate Shops Near Me - Brooklyn, New York

This is such a great place! The staff are helpful & attentive. They are very knowledgeable about all skates. They can even order products they may not have in the shop. Highly recommended read more

This shop lives up to its reputation! The trains backed up and despite running behind, Paco helped me out! Great energy and super empathetic towards my little dog that was with me. I was nervous about being able to find the right skates due to my bigger body size, but Paco advised me on the right wheels and fit based on my price range. Definitely recommend the visit - avoid buying online (I've read tons of bad reviews about the poor quality skates out there). This is definitely one of those things you want to try on before purchasing. read more

Five Stride Skate Shop - Skate Shops Near Me - Brooklyn, New York

Recommend to all skating lover. High quality . We visited it and we will go back soon

These are lovely folks and very welcoming. Great selection of merchandise and so great to know that there are expert stores like this left in NYC! A few things: * I went out of my way to go to this store and support a local business instead of Amazon * Their hours are very limited, so this meant a two-hour trip on the subway for me * It's crazy that seeing products in person has become a treat, so it's important for us to support small businesses like this one. One area where they could improve: the up sell * They didn't have the product I wanted, even though it was listed on their website. The salesperson didn't seem concerned. Here are some phrases that would have encouraged me to buy from them instead of another (online) shop: "We're out of stock on that, but would you like us to contact you when it's in?" "Would you like me to special order that for you?" "Would you like to be on our mailing list?" I agree with other posters that the staff is friendly and knowledgeable about their merch, but you'll want to up your game if you're to compete with online stores. read more

I had such a good experience getting my first skates in yeeeearrrsss at five stride! I'm out of state and was concerned about sizing, but an employee (who was an experienced skater) had me measure my foot and talked me through sizing. They were enthusiastic and I felt really confident with the purchase. The skates arrived quickly, fit great, and I'm having a great time! Thank you! read more

Five Stride Skate Shop - Person in a face mask posing in skates - Skate Shops Near Me - Brooklyn, New York

I'm a man of my word and I said I'd take my negative review down upon receiving my refund (albeit, still 2 years late). Again, I understand shipping lines are all kinds of screwed due to covid. And I still think the owners need to be accountable and communicate better with customers directly in regards to delays and whatnot. But this is a cool and unique shop and y'all should still give them your business. This review is really for Roxy who has been nothing but helpful. Thank you, Roxy!!!!! Sorry I was a brat. Owners, please take note, Roxy handled this so well. Give that girl a raise. She deserves it and I'm sure you can afford it. read more

What a great shop they have awesome dog and the dog is great! The staff is great they are really doing a great job helping a person navigate all the new things that are now in Roller-skating. They seem to be a full service shop and just really nice and helpful. They showed me a great range of boots and builds. You can get started for a little as $99 for some really comfortable skates. I highly recommend them go there and be happy in bushwick! read more

Staff are friendly, knowledgeable, and conscious of customer safety. Helped me find what I need without upsetting me, an awesome experience! read more

Great place to check out if you're new to skating, or if you need need any supplies. The staff is super friendly and helpful. I brought 2 of my friends here who wanted to get their own skates, and we left with new skates and all necessary supplies in hand! read more

Not what you would think from the outside view but when you walk in... it pleasantly surprised. At first my husband and I looked around and loved it and we wanted help but no one helped us for a while... however, we got help from Max. He was a super friendly dude who was attentive and didn't seek to make us buy something extra. He explained wheels, bearings, trucks, and kingpins with the patience and skill of a master teacher. He fixed my husband's skates and gave him tips as a newbie and even motivated us to stay focused on roller skating as adults who are willing to try something new. This type of hospitality and their fully-stocked and services shop is a go-to...and he said come back so we can learn as well! I love it. Thanks Max and Five Stride Skate Shop! I will be a repeat customer! read more

I spent 2, 000 buying skates from this establishment my first experience two years ago was what made me return for a second pair of skates i made an appointment to get my skates mounted,and the sales associate telling me i had to wait 2hrsi traveled from Nj ,they not only price gouge and charged me 87 in taxes, and they had a real nasty attitude. I felt robbed and disrespected ,ill never buy anything and wont recommend any to that establishment. read more

Awesome little skate shop. Cool selection of skates and accessories. Knowledgeable service and great prices. read more

Five Stride Skate Shop - Skate Shops Near Me - Brooklyn, New York

I know nothing about skates! But the staff made me feel welcome to the hobby, and I honestly had a really good time figuring out what I wanted. Zero pretension, a lot of excitement. Very cool place. I walked away feeling like I could try something new in very good standing read more

Five Stride Skate Shop - Skate Shops Near Me - Brooklyn, New York

I haven't had a chance to physically visit but I ordered online and they have great products and good prices and it feels good to support a local skate shop. This is the city's only independent rollerskate shop and I can't wait until I have more time to visit. I want to get a pair of Vans custom mounted. read more

Pleasant technicians, no wait, competitive prices and fast services. This place is very consistant. Its been a pleasure every time. I think I'll be purchasing my bike from here inn the spring .... read more

Awesome customer service, Roxy was super helpful. My daughter has been begging for a pair of skates and I couldn't find them anywhere here in socal. Found their Oregon store on Reddit and they were sold out but refered me to Roxy who helped me build my daughter a pair of skates with her favorite color wheels. Wish I was local to thank them in person. read more

Five Stride Skate Shop - Skate Shops Near Me - Brooklyn, New York

Such a great shop! Although I wasn't able to shop inside because of covid restrictions, I experienced great help and customer service over the phone. Explained I was a new skater and the employees helped me make the best decision on a set of new wheels. Will definitely shop here again!! read more

I have to say , 5 stride has never let me down, this time Paco fix my skates , I snapped my king pin the night before big skate in event In North Carolina RITC. And they helped me get my skates back right for the event..I appreciate them all the time. I refer anybody that needs skates, upgrades, builds to them..and everyone that has bought skates from them, has loved it..they are super nice, and helpful. read more

Got my skates here a year and a half ago. Staff was very nice and good helping me decide which ones to get, and I enjoy them to this day!

Very unfriendly staff. Not outwardly rude, though definitely not kind. Super low energy and blah. Wish they were more happy and excited to help the customers. It was my fiancé's first time buying roller skates and we were so excited, but the energy in the store kind of sucked all of the excitement out of us honestly. Sucks that this is the only place to get fitted and stuff but I suppose I'll just order online from now on. read more

My name is Terry Hollenquest. I placed order to be picked up on April 7, 2022. Traveled from Jamaica Queens to Brooklyn. Upon arrival needed to use restroom. Female service rep denied me access to restroom, stating I had to go across the street and around corner to restaurant. I was forced to go outside and urinate in street. A damn shame that business can take my money but not allow me the convenience of using restroom. The bathroom was usable so there was no excuse for the disrespect I endured. Will never again patronize this place. As a business owner for over 35 years, at NuTribe.VIP, would be happy to provide some much needed customer service tips to this shop. read more

The best skate shop on the EAST COAST! Come for all your skating needs ! This shop is run by Bonnie Thunders & OMGWTF did I mention that they are world champion roller derby skaters?! Because they are awesome and so helpful. Anytime I have had any question, comments,concerns they take the time to ensure that you are getting the right set up to suit your needs. I have been purchasing skates from them since 2010. My favorite part of this shop is Freddie ( he's an amazing pup ) he is just one of the many perks of this magical store! A place that is ran by skaters for skaters :) read more

So I bought $400 worth of skates and gear to use this summer and was told after the fact that they would take 8 weeks to arrive. Which is fine, I understand that Covid has slowed everything down. I ordered these skates in June, it is now August 6th and was told my estimated weight time is 10-12 weeks but they aren't certain which it is. I understand you're not the manufacturer, but 1, your customer service was snarky and pompous. 2 there's a level of respect that each person should be met with especially if you are lucky enough to have a job in this climate. Also I was at one point offered a partial refund for a product I spent money on months ago and haven't even been able to access. This is an unprofessional approach to this situation and I'm so disgusted by this that I honestly don't even want to pick up the skates now. DO NOT PURCHASE FROM THEM read more

this place is THE BEST for skating needs. they are so nice and make sure that everyone is taken care of and has everything they need.

Perhaps the products are good, but I will never know. I have never in my life experienced such rotten sales help (or lack there of). Walked in recently and browsed for a few minutes as the two salespeople ignored us. We just turned around and left. read more

Anything you want for skating they have, except inline skates. The shop is a nice size space next to a music store and comes with a friendly shop dog. The two owners are top roller derby skaters and have a lot of knowledge about the stuff they are selling. Weather buying new skates or looking for a tune up they will help you out with a smile. Good local shop that I recommend to anyone looking for some skates! read more

Only good things to say about this wonderful shop! The attentive staff are passionate and knowledgeable. They even recommended local events & meetups to connect with the roller derby community. Note that this shop does *not* carry inline skates. They do however have an extensive collection of quad rollers for both indoor and outdoor use. If you're looking for your next set of skates there's nowhere better :) read more

Bought a pair of skates yesterday for my GF and the 5stride staff were knowledgeable and super helpful....glad we drove over an hour to get the right fit and a quality skate. Thanks guys! read more

Went to have new wheels and bearings for indoor use put on and to also purchase an outdoor set. Owner is a skater and VERY knowledgeable, she set me up and did the change while I waited. I'll be going back to have my friend sized to purchase new skates. HIGHLY recommend speaking to the staff before purchasing anything if you are relatively new, they will be able to help you make the best purchase decision. read more

Five Stride is the best resource for quad skating gear in the city. The store is co-owned by two roller derby legends (look 'em up: Bonnie Thunders and OMG WTF) so they're extremely knowledgeable on their wares. I really appreciate the time and attention they dedicate to each customer. I've come in with millions of questions and feeling helpless with my skates and have left completely satisfied with my purchases. Five Stride is a gem. read more