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Five West Madison Salon

5.0 (6 reviews)
Open 9:00 am - 8:00 pm

By appointment only

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Services - Five West Madison Salon

Applying hair extensions

Bridal hair services

Color only

Five West Madison Salon Photos

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Recommended Reviews - Five West Madison Salon

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2 years ago

Ashley cleaned up my son's hockey flow. She fixed a previously bad barber's haircut. Thank you. Great job!

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6 years ago

Perfectly executed keratin treatment! Great girl, great service, would recommend her to anyone!

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7 years ago

Ashley is an exceptional stylist. She delivered to me the style with highlights and low lights that I love!

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7 years ago

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7 years ago

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7 years ago

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The Parlor

The Parlor

4.9
(7 reviews)
2.8 mi

Love the hair stylist here! The atmosphere is so welcoming and cozy. Definitely worth making an…read moreappointment.

I called The Parlor, without knowing anything about them, looking for a place to have my daughters,…read moremy sisters, and my hair done for my daughters wedding. All of us are from out of town and knew nothing about any salons in the area, so finding and going to a stylist that we didn't know was scary and stressful, but my first call to The Parlor made me feel at ease. Lauren (the owner) reassured me and made me feel comfortable. Not only did she make me feel comfortable with our hair plans, but was also a local person who knew many of the other venders that would be at my daughters wedding and spoke highly of them. We set up appointments for both a trial run and the day-of styling. The trial appointment went well and Lauren and Taylor were super friendly and easy to work with. They listened to what we were looking for and tried options until we were happy with the outcome. The only concern we had after the trial was that mine and my daughters hair didn't stay put for long, but we found that they can't use as much product for a trial so they can work with different styles. The hair for the actual wedding day was absolutely perfect and lasted all day/night long! I felt that Lauren and Taylor both did a great job making us feel welcome and giving us beautiful hair up-dos for the wedding.

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Wedding hair!
Wedding hair!
"Mom of bride" and "aunt of bride"
"Mom of bride" and "aunt of bride"
Mom of bride's hair.

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Mom of bride's hair.
Spa Blu

Spa Blu

2.8
(15 reviews)
3.1 mi
$$$

This is a hard one to rate. Kind of hit and miss and you can tell by some of the other reviews…read more The atmosphere and the facilities are really good. 4 stars for the facilities.... Steam room was great. Showered and locker room clean and nice. Even had jacuzzi in men's room. Nice!! The massage was just mediocre. For what I paid should have had a better masseuse. They gave me a guy without by asking. But... they did squeeze me in as a walk-in. But I have had better massages at massage envy. That said my wife got a female masseuse that was amazing!!! She loved hers. But the female bathroom was horrible... the stew a room took 20 min to work. The jacuzzi didn't work and the rest just ok. Also do NOT get pedi ... wife had to stop mid pedi since the woman had no clue... cut up her toes and filling the skin.. wife said worst pedi ever. Can read her post. The front desk was really helpful and professional. Took care of us and made the experience right. I don't know her name but she made sure wife was happy. Massage for me 2 stars. 5 stars for my wife. Extras for me 4 stars. 2 for my wife. Fitness room looked good but didn't get chance to use it. Hours are not good. Good luck.

I wish I could say this was an amazing experience, especially given how beautiful the spa is and…read morehow kind and welcoming the staff were. The amenities were pristine, well-maintained, and exactly what you'd expect from a high-end spa. Everyone I interacted with was warm and professional, and I could tell they genuinely wanted guests to have a great experience. Unfortunately, my massage was anything but. From the start, it was clear that my massage therapist, David, never even glanced at my intake form. He had no idea what I was looking for, what areas needed attention, or even how comfortable I was with certain techniques. That lack of attention set the tone for the entire session, making it feel impersonal and disconnected-definitely not the high-end experience I had expected. One of my biggest frustrations was that I spent almost the entire massage covered with a sheet, and instead of making direct contact, he mostly worked over it. The only places he actually touched were my feet, calves, arms, back, and just the *sides* of my neck-*not even my ears, not my face, not my head, not the front of my neck, nothing.* On top of that, he spent so much time adjusting, tucking, and pulling at the sheets that it completely took me out of the moment. I had also paid extra for a lymphatic drainage "dry brush enhancement," but it was clear he either forgot or didn't actually know how to do it. He skipped key areas like my chest, clavicle, head, and the back of my neck. The dry brushing itself lasted maybe 20 seconds on my back and another 20 seconds on just ONE leg, as if it was an afterthought. Then, just as I was trying to settle in, a vacuum started running for 5-10 minutes, completely pulling me out of any relaxation. The most disappointing part was when I turned onto my back. *This* was when I expected real attention to my chest, neck, and head, but it never happened. Instead, he inclined the table at an awkward 20-30% angle, making my head fall uncomfortably to the side. It felt unnatural and even painful. And yet, despite what I assumed was meant to help with lymphatic drainage, he *still* never touched my clavicles, never worked on my jawline, never massaged my chest. He just rubbed the *sides* of my neck-nothing more. When the massage ended, I was so disappointed that I explained my concerns to the staff. They were kind, they listened, and I could tell they felt bad that I didn't have the experience I was hoping for-but all they could do was apologize. I don't think it was their fault, and I know they probably did the best they could within their limits, but it was still frustrating to walk away without any real resolution. I walked in expecting a high-end, customized experience, and instead, I left feeling ignored, frustrated, and honestly, a little sad. The spa itself is stunning, and the staff were lovely, but the massage was a complete letdown. I truly believe the staff cares about the guests, but I also believe that for the price I paid, there should have been more effort to make things right. At the end of the day, I could have had a much better massage-at a fraction of the price at Massage Envy.

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Waiting room
Waiting room
Showers
Showers
Spa front

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Spa front

Five West Madison Salon - hair - Updated July 2026

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