Super unprofessional. Wrong number and hours online. The number is a number to employ who doesn't work there anymore who gives you wrong information. read more

Hello, fellow yelpers! After my son's MSI Apache laptop screen hinge began detaching, I started searching for possible candidates for its repair. Upon searching "laptop repair" in Yelp, one of the first suggestions around El Monte was Fix A Computer. The call linked me to Jose and accepted to evaluate my Son's gaming laptop repair the next day. During the evaluation, Jose explained how the gaming laptop hinge would be repaired and gave two options for the repair approach. After two days with Jose at Fix A computer, I received a text alert that my Son's laptop was ready for retrieval. Jose stated the repairs that were done and applied new thermal glue, improving my Son's gaming laptop cooling functions. Both my son and I are completely satisfied Working with Jose at Fix A Computer. I'm the happy father helping his son and my Son is happily back gaming from a brief pause. Thank you kindly, Jose. read more

Fix A Computer - Work Order Form - IT Services & Computer Repair Near Me - S. El Monte, California

Stay a way from this business 0 stars if I can ..this place they don't fix your laptop on time They keep my laptop for a month and they didn't fix I have to pick up and take it to a different place I do not recommend this place at all read more

I talked to Jose, the owner, about adding ram and anything else that may be needed to make my computer faster and he said bring it in. Before I did though, I wanted to find out how much ram I could add and what else needed to be done to make the computer faster and so I asked if I could send details about the computer for him to look at so that he could tell me what was possible. I wanted to do this so that I could get everything done in one trip; if he knew what was possible and what I needed then he could be prepared. So I sent him the email as promised and he never responded. Then I sent a follow up email, a text, and a voice mail but Jose never responded to anything. I'm not sure what happened but it's not very professional and certainly no way to run a business. read more

The best place to go for a quick, well priced , and honest work on my phone repairs. Highly recommend read more

I brought my computer for hardware problem, they charge me 35 dollars for just "doing research online" i want to say I do have internet at my house also know how to google, if I knew he just do research and gonna charge extra money for open the computer to check hardware, I won't drop my Laptop to there and waste my time and money! I am curious what kind of customer will go there? read more

I met the owner today. He gave me a good deal on some cables that 6 other shops didn't even carry. Very friendly and knowledgeable. This is my go to computer shop from now on. read more

I had an issue with my gaming pc. It was built 2 years ago and randomly decided not to turn on after switching to a better power strip that allowed more outlets and usb charging. After testing connections switches and diagnostics carefully and basic tutorials off my smartphone, I decided to find a repair shop. I've only had two computers that I decided to take in to repairs. Once to Fry's and another time to another mom & pop repair. Both were over 10 years ago and both times I felt I was ripped off. After scanning througb the 1 & 2 star review's on yelp, I found this place. Jose wasn't available, but I was assured that they would find out what was the problem with my tower. Jose was nice enough to respect my lack of knowledge when it comes to PC's and I felt I got a steal. I will definately be back if I have another problem and or need to upgrade my PC. read more

Worked with Jose, this guy is professional in his work, as well as with people. Does things no other tech could do. Kept me updated through out the time my laptop was being worked on. Even did extra stuff for no extra charge. I'm a student and need this. Thank you read more

The shop is very clean and organized. Jose helped me alot, i told him the details of my computer and he was more than willing to help me out. My corsair keyboard got liquid damage and he helped me fix it by cleaning the ribbon and taking all the mechanical keys out, now its working perfect, also he helped me clean out my fans in my custom built rig. Service was two days, he also help me test out my video-card if it was bad. Now both my keyboard and rig look like they are new! read more

Fix A Computer - IT Services & Computer Repair Near Me - S. El Monte, California

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Jose is awesome. I took my laptop in for a fan error, he fixed it in an exceptional amount of time. He is very patient and works to answer all your questions. If you are in need of a computer tech Jose is the guy to go to. He is fairly priced and you will not be ripped off. Thanks again for fixing my laptop. read more

Fix a Computer is great. The owner is very friendly and was fast at fixing my computer. I highly recommending Fix a Computer. Forget Geek Squad, go to Fix a Computer. The correct address is actually 3573 Lexington Ave. read more

Great quick service. My computer wouldn't load anything for days. Brought it here and they fixed it within days. Got a new hard drive and they replaced it at a reasonable price. read more

Fix A Computer - Great prices 30 day returns/exchanges - IT Services & Computer Repair Near Me - S. El Monte, California

Stole our original HP parts! We brought our laptop to replace a new keyboard 2 years ago. Since then, we never repair the computer. Over the weekend, our friend open up the laptop to clean the inside for us. We discovered these people took our original HP mouse pad and replace it with used part (we can tell is an used part because it uses black permanent marker to write price on it). We bought this laptop at Costco warehouse brand new. There's no way the mouse pad use "used parts with permanent marker writing $$". More over, we found out they broke the cover when they open the laptop. There were glue marks on the upper right corner. Another thing is they cut (obvious cut mark) the wire of the on/off button that connected to the screen. Luckily we don't use the computer often. Else, it can easily damage the fan. Don't know why these people done so many damages to my laptop. All I ask for is to replace the keyboard. I understand the glue corner but stealing the mouse pad & cut the wire is not acceptable. read more

I have been coming here for years, great service from Jose and Chris. Pricing is good too. I would recommend to my friends, family, and to who ever reads this review. read more

As with all computer repair places, it's good to have as much detail of your problem before you go in a shop. It'll give the computer tecks a better idea of what to look for, and help service you better. If a certain part isn't working, it's usually better to buy the actual product yourself and then taking it to the them to properly install it. For my issue, my computer wasn't turning on. I went to check the power supply, and found it to be working, and figured it would be a motherboard issue. So I bought the same model motherboard and brought both my computer and motherboard to Fix-A-Computer. As it turns out, it was more than a motherboard issue, involving a fan that was cutting off the power and other minor things, but they patched it up with my consent, always letting me know what the price would be for these fixes. They gave me frequent updates on the status of my computer through phone calls which is great. The owner and the employee that worked on my computer were very nice, and the service was better than I could anticipate. The price range is on the good side of inexpensive, much less than taking it to a brand-name store, and isn't low enough without stirring suspicions (You should question taking your computer/laptop to anyplace that is really cheap anyway). The actual place is a little hard to find since the shop is small and the store name is placed on a small plank hanging off the outside, but otherwise is a really great find. Service: A Location: B+ Value: A- Costumer Relations: A read more

Called about upgrading the laptop to ssd and cloned the data for 114 dollars. It was a smooth transaction and delivery. Communication was fluid and helpful despite my lack of knowledge. read more

I went to two different places before coming here to fix the camera on my iPhone, wish I saved my time and came here first! Both the Apple Store and an independent repair shop couldn't figure out the issue with my camera and even inspected them for 20 and 30 minutes!! Tommie however figured out the issue in just a few minutes! I'll never go anywhere else for my phone repairs, this place isn't even very close to me but I don't care lol, as long as they do the job! Thank you Tommie! I've been waiting a month to fix my phone and it was absolutely worth the drive! read more

This place is amazing. Jose is a professional and took care of my non functioning laptop. I am going to tell everyone I know to come here especially the family. If I have a problem with my computer I know where I am going. Thanks again Jose. read more

Great customer service and go to place for computer repair Jose is the best and will make sure your taken care of original spare laptop chargers here!!! read more

I'm sure he's great at what he does but I can't decide for myself because I've been trying to reach anyone at the business for the past 3 days and no one has called me back. I left messages and called multiple times to no avail. It's frustrating when there are such great reviews but I can't seem to get anyone to call me. IF I hear from the business owner or anyone on his behalf, I will reconsider my review. read more

I'm new to the computer business, I'm starting my own store in baldwin park. A friend of mine recommended Jose at fac for parts. Gotta tell you they are cheap! Tell them you own a computer business to get discounts... Soon to be rivals ~ read more

Jose is really helpful and fair. He helps my business with all of our IT needs. I originally settled on him because out of all the computer guys we have used, he was the only one able to fix our DOS systems with a lasting solution. He works quickly and efficiently, has excellent prices (just like us ;D), and he always figures something out to save our butts. He also always gives me tips about our systems and tries to go over simple solutions before he comes out I.E. he gives us free information so that we can do simple fixes ourselves and DON'T HAVE TO PAY HIM. That's real honesty and customer care. Period. I haven't tried every single computer guy in El Monte but I have no reason to look any further than Fix A Computer. Thank you and God bless. read more

For about two years I've had a problem where my computer would just crash. I always thought it was a virus. Then as time went on it became so frequent that it wouldn't even boot. I was so worried that I called up this place and came in the next day. I told them about my issue. They said to bring in my screen, monitor and wires so they can diagnose the issue. Apparently my issue was that the memory card and fan were too dusty. They explained that when it's too dusty inside your computer, the memory card won't boot. The computer would overheat if the fan's too dusty as it needs to cool down the interior. It made sense. During the last days when it was able to boot, the fan would always sound heavy. They blew off the dust. They needed to keep my computer overnight to play videos to see if everything was alright. Don't worry, they won't look through your personal stuff. Apparently everything was fine and I was able to bring home my computer their next business day. Now it works well. All that was $25 for the cleaning. read more

Highly recommend!!! Great quick service. We took our barely a year old laptop in and not only got great customer service but they also found out the problem and fixed it in a day for a really great price. Runs like brand new now! (Geek squad couldn't even tell us what was wrong with it.) read more

I'd like to recognize Steven for helping me out. I got a speedy hard drive repair. Very professional. I will be able to do a lot of homework this weekend. He came to the rescue. Thank you. read more

what great service:i had a problem with my computer and had brought it into best buy thinking they could fix it.they said they could but they would have to send it out to a service center for examination and it could take 2-3 weeks turnaround,so i called a friend, and they had told me about fix a computer,so i called them and brought it to there location in el monte.within a few days they had my computer up and running better then it has ever worked.and the best part was that they repaired it a great price. i would recommend this company to anyone that needs great service at a square price... read more

I went to this place a year ago to get my computer fixed, and Jose was very nice and patient to help me fix my custom rig. He was able to answer all the questions I had with computer parts. Definitely would come back again if there are any problems with my computer. read more

Super cool guy, and eager to help. Hooked me up with a free LED charger cord too!

Reasonable prices, fast and very knowledgeable. José is very friendly and explains well in details. I'm glad I came across them. Very satisfied, I highly recommend there services. read more

Great customer service good and honest people good prices would recommend to anyone that needs computer repair

Not too shabby I found the power supply I was looking for.. really took a chance here and it paid off

We needed our laptop fixed and they were able to troubleshoot it quickly. They were able to fix it once the part came in. Great service and quick turnaround! Twin Palms Recovery Center read more

I had the occasion to return to Fix-A-Computer last week. They're my total go-to place. They built a custom PC for me which I adore. My PC crashed for some unknown reason. I tried all the usual things and just couldn't figure it out. It wasn't booting. Anyway, I called over there and Jose said I could bring it in the next morning. I was prepared for the worst. Jose took it through some tests and determined it was a bad data cable, maybe the old surge protectors I was using. Everything was there. He tested the monitor, too. Maybe I was there for half an hour. It took me longer to reconnect it at home than my visit to Jose. He was patient, thorough, and friendly. He asked me where I'd traveled from. When I told him, he said, "Wow, that's far." I simply said, "It's worth it." I'm a customer for life. Jose is honest, that's just enough for me. They have a guy there, Tommy, that works on cellphones, too. THEY ARE THE BEST. read more

Excellent service this is the place to come for computer repairs. Fast service and reasonable prices.

Mac Repair is fast at this place!

Highly recommended! Service was quick, the owner Jose was knowledgeable and found the issue real quick. Fixed my computer on the spot. Will def come back again! read more

Fix A Computer is the ONLY place I trust with my computer. They are friendly, reliable and fast. When it comes to computer issues this is the place you want fixing your problems. I have referred many people to them and everyone has always been extremely happy. -i Hope u try them out too read more

Took my son's expensive gaming computer in that had the "blue screen of death", was overheating, making horrible noises and stopped working. They diagnosed it quickly and gave me an excellent price to repair it. I replaced the graphics card with a better model for a great price too and they had it fixed in half the time they quoted me which was literally about a day! I dealt with Chris and he was always keeping me informed of what was going on. I highly recommend this place and will definitely be coming back when I need any type of computer repairs or services. They also work on cellphones too. read more

its a good place ever. this is like my 2 store that fix it. this is the best one ever. thanks to chris he got everything done. work well perfectly. i recommended to him. if anything wrong with my laptop ill go back there again. thanks read more