Horrible job, my laptop got broken I took it to them they said they fixed it they glue it with…read moresilicon not sure what they did and charged me for that good amount of money , later on the whole laptop and screen opened up again and fall apart very disappointed, with this amount of money they charged I didn't get good service I don't recommend this place at all .

A great small computer business. I had some issues with my laptop that started last week. I was…read moreunable to do any work on it because the screen wouldn't stop flashing in and out. I gave a couple of calls to businesses in the area to get approximate quotes and ended up choosing profit because they were the most reasonably priced. I got my laptop back yesterday and it works great! The staff is very nice, and the service is prompt. What I also liked was that since it's a small shop, I was able to talk to the tech guy working on my computer directly to see what was going on. He took the time to explain what he had to do to me and he was very helpful! Highly recommend!

They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

I quite literally point everyone I know having system issues to Alice. I have been a customer since…read more2016/2017, back when I was a desperate college student with a completely blown out external drive right before my final thesis was due. I was referred to them by a previous employee who had since left to work independently. He could not have spoken higher about them. They not only recovered ALL of my data but helped transfer it to a new drive and were patient and kind the whole way. I've been a repeat customer since I seemingly have terrible luck with my devices... From water damage to data recovery, parts failure, etc- these guys know what they're doing and are so honest and patient. Great customer service from intelligent people who just want to help.

The last PC I owned was powered by a 980ti running Windows 8…read more I've been thinking about building a new PC for years and decided to finally do it. I spent a couple weeks gathering all the components I've been eyeing and made the pilgrimage down to Micro Center (in Tustin) to take advantage of a great MOBO/Proc/RAM bundle. The last time I built a PC was in 2008 and at this point in my life, I just wanted an expert to help me get everything running and optimized. Gar was that expert. This guy knows his stuff and I couldn't be happier with my (first) experience at Helix. He runs the shop by himself and is clearly a lifelong PC enthusiast. It was really cool to see all his customers more 'aesthetic' builds that were in progress. I'm old so I wanted something with as little RGB as possible (haha). He even has a mini museum of PC components from decades past on display which really sent me down a VERY nerdy memory lane. He put together a 9800X3D / 5080 air cooled monster and everything runs perfectly. He optimized Win11 and walked me through everything he did when I picked up the machine. I would consider his shop a unicorn in 2026. Physical location. Passionate business owner who is offering top quality service in a niche industry. Fair prices.

Garnik is the absolute best. Passionate about what he does, great communicator, and has an…read moreincredible eye for detail. He took on a really challenging build for me (SFFPC) and I couldn't be happier with the result. He's also a great guy, which always helps. Won't go anywhere else for my PC needs!

Super unprofessional. Wrong number and hours online. The number is a number to employ who doesn't…read morework there anymore who gives you wrong information.

Hello, fellow yelpers! After my son's MSI Apache laptop screen hinge began detaching, I started…read moresearching for possible candidates for its repair. Upon searching "laptop repair" in Yelp, one of the first suggestions around El Monte was Fix A Computer. The call linked me to Jose and accepted to evaluate my Son's gaming laptop repair the next day. During the evaluation, Jose explained how the gaming laptop hinge would be repaired and gave two options for the repair approach. After two days with Jose at Fix A computer, I received a text alert that my Son's laptop was ready for retrieval. Jose stated the repairs that were done and applied new thermal glue, improving my Son's gaming laptop cooling functions. Both my son and I are completely satisfied Working with Jose at Fix A Computer. I'm the happy father helping his son and my Son is happily back gaming from a brief pause. Thank you kindly, Jose.

I rarely shop at any Best Buy store…read more I visited this store solely to return merchandise I had purchased the day prior. The store was clean, well-organized, and fully stocked. The greeter at the door was very polite, friendly, and helpful. The entire return process took a mere 4 minutes, including 1 minute in line.

My cellphone really started acting up. So I decided to try Best Buy. Immediately upon entering the…read morearea where the cellphone section is,a employee named Scott assisted me. So professional in resolving the issue i was having with my cellphone. Scott was super helpful and I greaty appreciated his kind assistance

I'm not a real big-time gamer or computer nerd but my 10-year-old MAC just couldn't keep up with…read morethe new demands I have now working remote and collaborating with nationwide contacts. My son-in-law, who is a master web designer and super hybrid of Geek and Nerd recommended NZXT. Mostly (about 95%) because of the quality, speed and durability of the machine but it's also the coolest looking computer I've ever seen. I can be running several business productions programs and web conferencing all at the same time jumping back and forth without a glitch. For me this is an incredible machine and business asset. Now for the cool part of NZXT. I haven't needed to contact them for any technical support, but I need to give a big shout out and kudos to their customer support team. Here's the story: I ordered the machine online and my confirmation said to allow 3 - 6 days for delivery. The next day I got a notice that from NZXT and the shipping company that my new machine had been picked up and shipped from California and it had arrived in Las Vegas and sent out from Las Vegas all in the same day. I live just south of Salt Lake City so I figured I would be receiving it through the Salt Lake distribution center and the machine would arrive either the next day or at the latest the day after (3 days total). I thought cool, this is really fast. But then nothing happened. I kept checking the tracking on the shipping company's website and there had been no update since it left Las Vegas. I emailed NZXT and got a response from Daniel. He opened an investigation ticket. I then had a phone call with Sebastian and the fault was with the shipping company and NZXT had to file a claim. Between NZXT and the shipping company the claim would take up to 30 days to resolve. That's when Daniel and Sebastian got their Supervisor Miriam involved and she recognized that the issue of the lost machine and compensation was between them and the shipping company. She authorized a new machine to be shipped overnight and followed through with a personal email to confirmed that I had received it. In my old school view a product is only as good as the people who stands behind it. The machine is great and the NZXT support team matches its greatness.

After spending over $4,300 on a custom PC from NZXT that hasn't worked right since I purchased it,…read moreI honestly feel obligated to warn others about my experience. Since purchasing the system, I have dealt with recurring hardware failures, including unexpected shutdowns, failure to POST/start, and ongoing instability issues. Over the course of multiple repair attempts, NZXT replaced several major components including the motherboard, processor, GPU, and CPU cooler. Despite all of these rebuilds and repairs, I continued experiencing issues and repeatedly had to ship the PC back and forth while spending countless hours troubleshooting and emailing support. The final straw was receiving the repaired PC back with a different motherboard requiring a different Wi-Fi setup, but without the correct accessories included. I specifically informed support that the previously sent Wi-Fi connector was incompatible and even sent photos of the motherboard/back panel to avoid further mistakes. Despite this, they sent me the exact same incompatible connector again. The entire process felt extremely disorganized and exhausting for what was supposed to be a premium custom-built PC experience. After months of inconvenience, downtime, repeated repairs, and hardware failures, I was offered a $50 store credit. For a company charging premium prices, I expected significantly better quality control, communication, and customer support.

After many years providing PC support starting with DOS and ancient IBM PCs, the pandemic wiped out…read moremy technical memory. We found Thomas in our neighborhood, and he's saved me much time and money by fixing my home computer twice and now has sold me a refurbished but very functional "used" one for my 2nd office. Excellent diagnosis. He offered a good set of cost effective solutions and only took a couple of hours to fix problems AND copy data to the new hard drive. Highly recommended!

Tomas set me up with some affordable solutions for my troublesome laptop. I was in and out in less…read morethan half an hour. Very friendly and resourceful.

My 7-year-old CyberPowerPC has been running well, still with no issues. But in January 2026. It…read moregave me a CPU fan error. I had to restart the PC and set the CPU Fan monitor to ignore. Everything is fine now. But the RAM went bad 2 years after purchase, which is what u expect from a pre-built gaming PC. I'm giving this 3 stars because I got a CPU Fan error after 7 years, and the original 16 GB of RAM failed after 24 months. All CyberPowerPC users should be aware that the RAM might break before the PC does. And you might need to take it to a professional or DIY the RAM swap when it is time. And also expect your boot drive to stop working after 5 - 6 years of gaming usage.

I purchased a CyberPowerPC gaming computer on December 02, 2025, for over $3,000 and paid extra for…read moretheir premium warranty. I expected a premium product and warranty experience. Unfortunately, that has not been my experience. After approximately seven months, a RAM stick failed and the computer began randomly crashing. When I contacted warranty support, I was told I would have to pay to ship the RAM myself or accept an authorization hold of more than $900 for a replacement, with the possibility of being charged if the RAM was damaged during shipping. I ultimately sent the entire PC in for repair. It came back with the original issues unresolved and additional problems. It still recognizes only 32 GB of the 64 GB installed, the graphics card isn't registering in Task Manager, and the GPU produces no display through DisplayPort. Two fans have lost their RGB lighting, and the case was returned with damage that prevents the glass panel from closing properly. I have photos and videos documenting the condition of the computer when it was returned. I requested a refund, but CyberPowerPC refused and offered another repair instead. After already going through their warranty process once and receiving the computer back in worse condition, I have no confidence that another repair will solve the problem. This computer is used for work, school, and personal use, so the repeated downtime has been extremely disruptive. Spending more than $3,000 plus additional money for a premium warranty should come with a much better experience. I am very disappointed with both the reliability of the system and the warranty process.