I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

Fantastic service with reasonable prices. They saved all my information off my faulty imac hard…read moredrive. They had to try a few different methods and were intent on succeeding. Very grateful. Have used them in the past as well and have always had a great experience. A++

Horrible job, my laptop got broken I took it to them they said they fixed it they glue it with…read moresilicon not sure what they did and charged me for that good amount of money , later on the whole laptop and screen opened up again and fall apart very disappointed, with this amount of money they charged I didn't get good service I don't recommend this place at all .

A great small computer business. I had some issues with my laptop that started last week. I was…read moreunable to do any work on it because the screen wouldn't stop flashing in and out. I gave a couple of calls to businesses in the area to get approximate quotes and ended up choosing profit because they were the most reasonably priced. I got my laptop back yesterday and it works great! The staff is very nice, and the service is prompt. What I also liked was that since it's a small shop, I was able to talk to the tech guy working on my computer directly to see what was going on. He took the time to explain what he had to do to me and he was very helpful! Highly recommend!

They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

They resolved the issue quickly, provided friendly service, and offered reasonable and professional…read morepricing.

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

What a delight! One of the fans in my computer started acting up and making a sound that I found…read moreabsolutely infuriating so I figured I'd ask a professional to fix it. CUE Garnik and HeliX PC. I called on a whim and not only was he friendly and helpful over the phone, but he immediately diagnosed the problem when I showed up and thought of an innovative fix that wouldn't involve me needing to buy a brand new graphics card. He tells you potential price ranges up front, gives you a variety of solutions, and is kind and friendly while he does it.

Super unprofessional. Wrong number and hours online. The number is a number to employ who doesn't…read morework there anymore who gives you wrong information.

Hello, fellow yelpers! After my son's MSI Apache laptop screen hinge began detaching, I started…read moresearching for possible candidates for its repair. Upon searching "laptop repair" in Yelp, one of the first suggestions around El Monte was Fix A Computer. The call linked me to Jose and accepted to evaluate my Son's gaming laptop repair the next day. During the evaluation, Jose explained how the gaming laptop hinge would be repaired and gave two options for the repair approach. After two days with Jose at Fix A computer, I received a text alert that my Son's laptop was ready for retrieval. Jose stated the repairs that were done and applied new thermal glue, improving my Son's gaming laptop cooling functions. Both my son and I are completely satisfied Working with Jose at Fix A Computer. I'm the happy father helping his son and my Son is happily back gaming from a brief pause. Thank you kindly, Jose.

I rarely shop at any Best Buy store…read more I visited this store solely to return merchandise I had purchased the day prior. The store was clean, well-organized, and fully stocked. The greeter at the door was very polite, friendly, and helpful. The entire return process took a mere 4 minutes, including 1 minute in line.

Where Lines Go to Die…read more Over 10 people in line. One register open. And a small army of employees in blue shirts standing around doing absolutely nothing except perfecting the art of looking useless. This wasn't understaffing -- this was fully staffed incompetence. Plenty of workers available, zero common sense applied. Customers stacking up while employees just... existed. At no point did anyone think, "Hey, maybe we should open another register." Nope. Just let the line grow and pretend it's not happening. Bold strategy. It's honestly impressive how a major retailer can have so many employees on the floor and still manage to operate like a self-checkout with a personality disorder. Shameless. Embarrassing. And a great reminder why people shop online. One star. And that's me being generous

I'm not a real big-time gamer or computer nerd but my 10-year-old MAC just couldn't keep up with…read morethe new demands I have now working remote and collaborating with nationwide contacts. My son-in-law, who is a master web designer and super hybrid of Geek and Nerd recommended NZXT. Mostly (about 95%) because of the quality, speed and durability of the machine but it's also the coolest looking computer I've ever seen. I can be running several business productions programs and web conferencing all at the same time jumping back and forth without a glitch. For me this is an incredible machine and business asset. Now for the cool part of NZXT. I haven't needed to contact them for any technical support, but I need to give a big shout out and kudos to their customer support team. Here's the story: I ordered the machine online and my confirmation said to allow 3 - 6 days for delivery. The next day I got a notice that from NZXT and the shipping company that my new machine had been picked up and shipped from California and it had arrived in Las Vegas and sent out from Las Vegas all in the same day. I live just south of Salt Lake City so I figured I would be receiving it through the Salt Lake distribution center and the machine would arrive either the next day or at the latest the day after (3 days total). I thought cool, this is really fast. But then nothing happened. I kept checking the tracking on the shipping company's website and there had been no update since it left Las Vegas. I emailed NZXT and got a response from Daniel. He opened an investigation ticket. I then had a phone call with Sebastian and the fault was with the shipping company and NZXT had to file a claim. Between NZXT and the shipping company the claim would take up to 30 days to resolve. That's when Daniel and Sebastian got their Supervisor Miriam involved and she recognized that the issue of the lost machine and compensation was between them and the shipping company. She authorized a new machine to be shipped overnight and followed through with a personal email to confirmed that I had received it. In my old school view a product is only as good as the people who stands behind it. The machine is great and the NZXT support team matches its greatness.

After spending over $4,300 on a custom PC from NZXT that hasn't worked right since I purchased it,…read moreI honestly feel obligated to warn others about my experience. Since purchasing the system, I have dealt with recurring hardware failures, including unexpected shutdowns, failure to POST/start, and ongoing instability issues. Over the course of multiple repair attempts, NZXT replaced several major components including the motherboard, processor, GPU, and CPU cooler. Despite all of these rebuilds and repairs, I continued experiencing issues and repeatedly had to ship the PC back and forth while spending countless hours troubleshooting and emailing support. The final straw was receiving the repaired PC back with a different motherboard requiring a different Wi-Fi setup, but without the correct accessories included. I specifically informed support that the previously sent Wi-Fi connector was incompatible and even sent photos of the motherboard/back panel to avoid further mistakes. Despite this, they sent me the exact same incompatible connector again. The entire process felt extremely disorganized and exhausting for what was supposed to be a premium custom-built PC experience. After months of inconvenience, downtime, repeated repairs, and hardware failures, I was offered a $50 store credit. For a company charging premium prices, I expected significantly better quality control, communication, and customer support.

After many years providing PC support starting with DOS and ancient IBM PCs, the pandemic wiped out…read moremy technical memory. We found Thomas in our neighborhood, and he's saved me much time and money by fixing my home computer twice and now has sold me a refurbished but very functional "used" one for my 2nd office. Excellent diagnosis. He offered a good set of cost effective solutions and only took a couple of hours to fix problems AND copy data to the new hard drive. Highly recommended!

Tomas set me up with some affordable solutions for my troublesome laptop. I was in and out in less…read morethan half an hour. Very friendly and resourceful.

Horrible Customer service . Agent was extremely rude and very contradicting wasn't able to provide…read moreme a correct answer when PC will be delivered. Do not recommend ! Buy else where ! 0 Stars

Prebuilt PC arrived clearly used. Components were literally coated in dust. Customer service…read morerefuses to do anything about it claiming that all this dust accumulated during one day of running the PC for testing. There is absolutely no way that can be true unless they're running testing inside a dirty vacuum. Avoid this company.

Highly recommended!!! Super knowledgeable. On time. David has worked on all our projects, whether…read moreit's at our restaurants or our residential properties, it's always installed perfectly and works like a dream. The best is that David's service and reliability is super on point and I appreciate how professional he is. We will always be using David for our future projects!

horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!