Unfortunately, I had a terrible experience with Alex. I asked him to stop by my home and provide an…read moreestimate on a large amount of handy work, even provided him with an inspection report beforehand, which clearly stated there was a foundation crack/leak and let him know I have professionals hired to repair it. Well, as you can see from our correspondence, he was initially responsive, but then ghosted me after stopping by the property. The tenants told me he didn't even look at the house, just noped it out of there after seeing the foundation crack. Haven't heard from him, not even to let me know he didn't want to work this job, and I called and left him voicemails, as well. I cannot recommend Alex at Xanadu Home Services, he's unprofessional.

We've had nothing but great experiences with Alex! He's remodeled our entire upstairs bathroom as…read morewell as replaced windows, an exterior door & frame, interior doors along with a roof/ledge repair & the professionalism, punctuation & communication was top notch! We would highly recommend Xanadu Home Services for your home repair/remodel needs. He is very honest and trustworthy & quick with quotes! We will always go to him for our contracting/remodeling needs! A+

Poor quality work. Overpriced. Unprofessional. Would not return calls. Would not stand behind poor…read morework and fix issue. Will not ever use again.

I had called a number of electric companies including Samson's . & tsunami amoung others , was…read moretrying to get ball park figure on replacing the old electrical wires /meter on my house rather hard winter pretty beat up.. lot of smoke blown up my backside including No call ///no show after saying would come out .. so here come's Paul koop owner of Bright electric ,wow what a pleasant surprise ... upfront ,no nonsense great price .. and he showed up took care of getting disconnect /connect installed in matter of hours very great experience .. I'll give him this he is a stand up guy walked into my house left door open my escape artist Riley a puppy ran off hey helped me catch her and all was well.. would not use or recommend any one but these people for you electric need .. you call they show no hassle and very reasonable unlike the other guys .. there No shows ...

Dont walk, RUN. I contracted this company to complete a roof for me, paid the deposit and purchased…read morethe materials and never got ahold of him again other than the few excuses he gave about some family issues. He kept the money and has never returned a call. turns out... no bond imagine that! He was even a veteran that was one of the main reasons why I used him as a fellow vet my self. He should be ashamed of how he treats clients.

After calling around I decided to give this young man a try. He was very honest and let me know…read morefrom the start he is a new business however he does have 8 years of experience. He kept me informed of everything he was doing throughout the whole process. For the estimate he took photos and showed me everything he was talking about. Then thoroughly explained what needed to be done and gave a couple of options for the repairs needed. From there the repairs were made quickly. During the initial inspection he also pointed out the gutters were clogged and needed to be cleaned a service he was also able to provide. Travis himself was professional, punctual and attentive. I highly recommend using Operation Roofing and will definitely use them again.

Excellent staff! Gene got our water pump up and running. Showed me what each part of my system was…read moreand how to troubleshoot. This is the second time I used them. Would recommend!!!!! Horses were happy to have water back on.

I honestly don't understand how this company is still in business. Maybe they just treated us like…read moretrash but here's the exact chain of events. My husband contacted them April 24th for a quote. They charged him $99 to secure the appointment. It was supposed to be Tuesday at 10. The technician called at 0930 that he was on our way to our home. My husband left immediately so he can be home by 0945- the technician did not arrive until 1015. My husband told him he's only 15 min away, if he was going to take 45 minutes, he should have communicated that. At the house, the technician said they should be able to get it done this week and when he gets back to the office, he will give my husband a quote. He waited until mid afternoon the next day to reach out again. He called and the technician said "at the high end, it would be around $500". My husband said okay, we would like to get it done this week. He said he would have the front office person call my husband back to set an appt. She called him shortly after and booked it for 0900 on Friday. On Friday, we still haven't received an official quote and there was no phone call so my husband ensured to be at home waiting. The front office called around 930 and said the technician won't be able to make it today, but maybe at 2 or 230, she will call back. The next phone call he received was the technician at the door asking if he was home. My husband said no because he was at work. He immediately left to meet the technician. Once they were inside, the technician looked at the work and said this work requires soldering which he doesn't have the equipment for in his truck. He said by the time he goes back to the office, it would be the end of his day so he'll come back Monday. Why would you come to a job unprepared? Did the other technician not tell him what the job entailed? Anyway, we never received a phone call Monday and it's now Friday, still no phone call. My husband also runs a business and he would never treat any of his customers this way. I can't believe there's actually businesses that get away with this type of customer service. We were charged $99 for nothing. They can have the money. We will just make sure we let as many people as we can know to stay clear of them. THE MOST UNPROFESSIONAL BUSINESS I HAVE EVER ENCOUNTERED!

I'm so glad I found Bill! I hired him initially to do some flooring repair and he made…read morerecommendations based on my needs and saving me money. Right as I first found him, I ended up suddenly putting my hone on the market and he came back daily to help me get the house ready to sell doing everything from deep cleaning kitchen cabinets until they sparkle to painting the porch, and everything in between. I came to trust him based on his honesty very quickly and I'm so relieved I've finally found a true, honest, handy man. I'll never use a different handy man again. You will not regret hiring Bill! Update: I have now used Bill for his deep cleaning services in addition to home repair and I am even more impressed than before. I had hired another company to come do a deep cleaning, but they missed a ton of stuff. Bill came and fixed what they missed and made the house sparkle! He finds all the dirt and grime that I didn't even realize was there until it was gone! He removed the dirt from my kitchen ceiling light fixtures and now my kitchen is actually brighter! Highly recommended!

Bill is the best. Replaced my front door, fixed a hole in the roof soffit. Top quality work at a…read morereasonable rate. Nice guy, knows what he us doing. Communicates the status and updates through phone and text. Understands your instructions and finds creative ways to solve problems that arise. I highly recommend for all kinds of projects.

The only reason SQC gets one star from me is because I cannot give them zero!…read more We used SQC to install a new roof on our house. They were the contractors for a certain home improvement store in our area. The job was done incorrectly and started failing within a few months - I should mention here that I was a roofer for several years, so I know what to look for. Perhaps I should have been more hawkish over them during the install, but I try to give people the benefit of the doubt, and I had about 7 other projects going at the same time. Besides, the client shouldn't have to look over the shoulder of a contractor. I called Sam a couple times (had to leave messages) to see if they wanted to come look at it with me before we went through the warranty process w/ the home improvement store. I did this because back when I was a contractor, I appreciated it when a client called me first when they had any issues, so I tried to offer him the same respect. This, however, was when he revealed his true nature. First off, he neglected to ever return any of the phone calls/messages. Within a few days I tried again, to no avail. An hour or so after trying, a friend suggested I use their cell phone. Wouldn't you know it, he immediately picked up! The moment he realized it was me, he got very angry and started blaming everyone else (we had other contractors at the house, but no one worked on the roof). If anyone reading this knows anything about shingle work, this part is especially for you - I tried to talk to him for about 15-20 minutes or so during the phone call (during which I was called an idiot and a liar). During this phone call, he said that you cannot patch a shingle roof without ripping everything up on a diagonal from the eve all the way up to wherever the repair needs to be done. I was so flabbergasted at this statement I didn't know what to say...that level of ignorance honestly surprised me. **If you don't know about laying shingles, you can YouTube "how to patch a shingle roof" and see what I'm talking about...there is absolutely no need to rip up everything! He was argumentative and hateful during this entire process, he never took responsibility, and he never even came out to look at what I was talking about. He actually refused to come out to our house, so the home improvement store had to figure out another way to settle the matter. I had to submit pictures and a video to them, but the home improvement store did what needed to be done, and resolved the matter to satisfaction. I have nothing negative to say about them. **They did this without the help of SQC, so even in the end SQC did not stand behind their work. I hope this helps someone. I have never written a yelp review before, and wouldn't here except I don't want other people to be taken advantage of by this "contractor".

SQC installed a dishwasher. They were efficient, professional and got the old one out and the new…read moreone in with no issues. They checked the level and made sure it ran and drained before leaving.

Ru put in new outside outlet on our garage, wired in an outlet for a bidet for our bathroom, and…read morere-did a faulty recepticle. Knowledgable and a perfect fit to be an electrician. And, besides great work at a reasonable rate, Ru is a super nice guy to be around. Bravo!

Fabulous work! Ru was able to come out quickly to give us a quote for a transfer switch. We were…read morescheduled a few weeks out for the work but he was able to fit us in a week later when he had an opening. He took the time to explain everything and did a great job.

I needed a light/fan combo wired up in my bathroom remodel. After calling another contractor…read more(twice) I reached out to Brian and he was able to do the job same day! Hell even charged me less than a separate electrician I used to do the same job in a previous bathroom remodel. I highly recommend Brian as his work is good, he is professional with updates both coming to the jobsite and while at work, and he is dog friendly m.

Top quality installation. I explained what I needed to hook up a generator to my house, then he…read moreexplained everything he planned to do. He was able to use a transfer switch I already had. He gave be a very reasonable estimate and stuck to it. The only hitch was that USPS screwed up the delivery of a single part TWICE (unheard of in Fairnbanks, right?). Once he finished we did a trial run and everthing worked perfectly! Thanks, Decker! Would I use him again? Absolutely!