My 2000 Jeep Wrangler's clutch went out while traveling through Gallup. This was late afternoon on…read morea Saturday. I knew no one. I called and spoke to Devian (owner) who was so helpful. He hooked me up with a reasonably priced tow truck. It took a minute (5 days) to get the Jeep fixed but that was because they had to order several parts. Once completed, Todd (the mechanic) throughly explained and showed me what happened with the old clutch. The quality of the work and value was top notch. The customer service though was above and beyond. I highly recommend this shop. Thanks again Devian and Todd!

DO NOT GO HERE, IM THE 3RD PERSON TO CALL THE POLICE ON THEM: First off, to look at your vehicle…read morethey charge $150 but they take $50 off if you write them a good 5 star review. The bozo on the phone said they bring everyone back into the garage to look under the hood and all that customer friendly crap, Now I called this place asking if they'd be willing to take a look at a small issue with my truck idling a little high. After much reassurance that the diagnosis at least would be done same day, I did not receive a call back. But we all get busy right? Day 2 rolls around, I call in the morning, no answer, in the afternoon, no answer. At that point I just wanted my truck back because I was left without a vehicle to go to work or handle my daily tasks. And still no answer. By the end of the night I had texted the number (yes. The business phone number is the owners cell) saying I'm coming to pick it up. Day 3 comes, I and I get a ride to the shop where I request to please have my truck back. The mechanic I was met with (not the same man on the phone) was not communicated with at all and kept pressing me that he'd just got it on the lift and ready to look at. We kept politely declining and saying we would just like to leave but thank you anyways and the guy said he couldn't pull my truck out of the bay as there was another vehicle parked in front taken apart but to come back in a few hours and he would have it pulled out to where I dropped it off originally. A few hours go by and we show up almost 2 hours before they closed and they closed and locked their gate with my truck inside. Now comes day 4, I've missed work, I've missed class as I'm new to the area and have no resources for rides and this guy still is not answering any of my calls. So I call the police, an officer tells me this a civil dispute and says I need to take it to court so I call one more time to which it was declined and I send another text saying I'm gonna take him to court if my truck is not available to pick up today and he immediately called me back to say "your piece of sh*t truck will be outside the gate, the f**k is wrong with you"... how kind of him. Upon arriving hours later he had my truck parked across the street with my keys openly displayed on the dashboard. Safe to say this place and the people SUCK. Please take your time and money anywhere else but these dim wits

I blew a turbo was towed in, diognosed same day replaced turbo next day. I love these people! Fair…read morehonest. Even let me bring in my dog in office. The customer service was fantastic.

Awesome service by technician Irwin. We were told 1-1/2 to 2 hr wait but he arrived early, just…read moreover 1 hr. After explaining the issue with motorhome not starting, he discovered a loose fuse not a bad one...probably from the rough roads. There was only a minimum charge. We highly recommend J&J Truck service. Both the dispatcher and Irwin were very pleasant and helpful.

Lacking business ethics. I booked an appointment for a car detailing which included picking up the…read morecar at my house. When no one arrived as scheduled, I called to inquire. The guy on the phone was aware of the appointment, hemmed and hawed, then said he would look into it and call me back in 5 minutes. This was on May 7 at 10:45 am. Still waiting for that call . . .

Had an oil leak for a few weeks & just to look at it other places wanted to charge $150 or more. I…read moregot my car looked at, oil leak fixed & oil change for $130. All done the same day. Super lucky to get in when I did. Guy running the counter was friendly, professional & quick. He found some other problems & I'm gunna go back to get them fixed. Also looking into getting a stereo installed by them.

Excellent experience with this shop. The shop was clean, they gave a fair price, and fixed the…read moreissue. Everyone we spoke to there was honest and communicative. They're also one of the only places that works on foreign cars in Gallup. They definitely know what they're doing.

Best auto shop I've ever been to! These guys are professional, intelligent, and care about human…read morebeings more than money, it seems. Very rare in a business now-a-days. Levi was friendly, professional, helpful, empathetic, and did everything in his power to help with our emergency. The mechanic was highly skilled. I enthusiastically recommend this shop for your repair needs!

We had electrical problems in our rv. These guys got us in at 3:30 in the afternoon and got us back…read moreon the road.

I called about our slide not retracting and he showed up in 15 minutes. Got it to pull in so we…read morecould hit the road. He was very friendly and professional. Would definitely use them again.

We broke down while on vacation. They fit me in asap while the local dealership gave me a 2-3 week…read morequote. Affordable fast repairs. Would definitely use them again, but I hope I don't have to.

The staff here was great one of the best experiences I've had at a shop .... As someone who was…read moretraveling through town when I had issues they were very quick with help.... Unfortunately my car was too far gone to be saved but they could have scalped me and sent me on my way.... Instead they worked for a few hours and they only charged me for the diagnostic instead of the parts they recommended before they saw 1 of my cylinders not working and the new parts wouldn't have made a difference..... the shop was packed and the manager Dom took my car in immediately and did it himself instead of making me wait for other mechanics to finish what they were doing.... If I lived closer I would only take my cars here from now on.... I can't express how the gratitude I have for these guys helping me see my family after months apart ..... thank you

Had an issue with my coolant on a road trip and they were able to fit me in on short notice. Other…read morethan trying to mansplain car things to a woman who knows about cars the experience was good and they got me back on the road!

I was towing my travel trailer westbound on I-40 and hit a rather large bump. The force sheared my…read moreleaf spring and I could barely reach the shoulder. I called KC Roadside Repair and they said that they could be there in 45 minutes. Clayton arrived 25 minutes later and looked at the trailer and said "No problem". 25 minutes later I was westbound and down. I hope you never have a need like this, but if you ever need help near Gallup NM give KC Roadside Repair a call. I am unable to say enough good things about them. Quality work for a fair price and a fantastic value! Thanks again Clayton!

Clayton and KC save us big times. Big only did they fix our alternator when we were stranded in…read moreGallup NM the Sunday before Christmas they also went and picked up the part for us. Had us fixed and on the road in little to no time at all. Thank you guys we appreciate you!!! Ken and Tracey Harris