I've been going to Dr Wash for a few years now, and even though I don't live near it anymore, I still stop by whenever I'm in the area and my car needs to be cleaned. The prices are reasonable and they move through cars quickly. The staff is polite, which is all I ask for. The wash is a typical automatic wash, and I usually ask for an interior vacuum, as well. I like it here because to dry my car, they have about eight or ten people working to dry it and making sure they get all the water off. I've been to other car washes before that leave streaks and it really bothers me. It defeats the purpose of getting a car wash done if it just leaves your car all streaked up. They aren't going to get all the corners of your interior, but they do a vacuum and if there's anything in your car they'll move it and vacuum under where it was. I think people come here expecting a detail, but for the price you're paying, you're not going to get a detail. That costs extra, unfortunately. For a $15 car wash, this place is great. read more

I live in Vienna. I drive out here to wash my car. That is how good these guys are. I always get the Dr Wash Package which will requires for you to wait about 40 minutes or so. They clean the car thoroughly and I never have issues with them. So I can't really say about the other options that they have because Dr Wash is the best bang for the bucks for me. read more

I will drop them down a star rating because the website says they are open Monday through Saturday till 7 p.m. I go up there at 6:05 and find out that they are closed. As a "Gold Wash" "coupon book customer I found this very disappointing read more

I took my car in yesterday and when I left, my gear shifter area was dirtier than it was when before I got there. The cup holders also had a funk in it which wasn't there before. read more

Flagship Carwash - Car Wash Near Me - Chantilly, Virginia

I asked car wash attendant why they didn't remove the antenna on my truck and his response was, "we don't." Not true mister because every time I have come in the past the antenna was removed. Never get the full service because the basic service is average at best. You don't get what you pay for and on top of that the guys performing service look at you like they understand nothing. I'm done with Dr Wash. I leave this comment after 5 visits and unsatisfactory service 3 of 5 times. No mas ‍ read more

I really appreciated the service, it was just excellent. My car was like new. Everybody there is really nice and welcoming thank you very much guys I'm looking forward to my car getting dirty so we can meet again See you next time I highly recommend it.... read more

I wish I could give zero stars. Save your money & just wash your car yourself. Just let this wash at 1PM 08/05/18. No excuse for the amount of bugs/dirt/grime left on this car. Fully staffed, no wait but still seemed to mess up the car wash royally. We purchased the Gold wash for $16. Which includes a full wash outside & vacuuming inside. We left the place and noticed that the inside was not clean then pulled over to examine the outside. Please look at all of the photos here that we took. The front was not cleaned at all, the tires were not cleaned. Which we were aware that they would not be shined we just wanted them CLEAN. All of the running boards & underneath by the wheel were completely filthy. This is so unacceptable, we decided to go back. The "manager" was behind the register & recognized that we had come in again. My boyfriend began to tell him the details of what went wrong in the wash he wanted to see it for himself. He went outside we showed him the SUV. He proceeded to say that it is washed, there was nothing wrong with the wash we bought. We said this SUV is not clean we would like to run it through again to get a proper wash. His response was no "if you want your car washed you need to spend more money to get it detailed." So we are suppose to spend more money to have it washed correctly? Not an acceptable response, a refund then was requested. Again, the manager said no that is not happening that never happens. So we left and will be taking the loss. We still have a dirty SUV, we're out $16, & now will be washing it ourselves. The customer service here is obviously hideous & embarrassing. I wish I could say one good thing about this place but I cannot. Will never be returning. Should have looked at the reviews on this place before going, so many similar reviews. read more

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I have been going to Dr. Wash for years as it is close to my neighborhood and they do a fairly decent job. I've noticed they have increased their prices for the amount of work they do, but I appreciate the convenience and most of the workers are working hard. read more

If only there was a way to give a 0 star review. There isn't an establishment that I have given 0 star ever. However, this place deserves one. This place is run by people with no integrity, no honesty and no sense of customer service. Here's what happened. I took my minivan here for a wash. They broke my driver side mirror. I told them that this is your fault you should do something about it. The lady on the counter says that she can not take any decision. Asks me to put down my name and phone number and someone will call me after looking at the video footage. I did get a call the next day. Person on the phone said that he looked at the video footage and it is indeed their fault. However, they can not pay for the repair. Instead they will offer me 3 free washes. I agree to the deal and ask him if I need some proof of that. He says, you don't need any proof. Your name will be here in the notes. When you come back just give your name and you will get your free wash. I go back there for another wash and they refuse to honor the commitment made by the person on phone. Not only that they just refuse to hear what happened and continue to tell me that I am lying. Person on the counter says that I am the manager and I take decision on these things and I don't remember talking to you ever. When I calmly tried to tell him what actually happened he just kept blaming me that I am fabricating a story. It's unbelievable that they accused a customer for lying for a $16 wash. Their washes and vacuuming service was not up to the par anyway. The sole reason I used to go there was because of proximity. There is no way I am setting foot there under current ownership and management. Avoid this place like a plague! read more

Just realized that someone stole my gym bag out the back of my car...who does that. just wash the car and go on to the next. First and last time dealing with this establishment. read more

Save your money and don't go here. It used to be good few years ago but now their service is bad and they never listen to what you want. I always have to clean and wipe the doors after the car wash. They don't do a good job at all and just want your money. They don't clean the mats well and still looks dirty. Car doesn't even smell clean. This place needs to shut down!! read more

I paid $73 dollars service for this on Mar 26. They did horrible job. This was used to be Dr Wash and now new management took over. Which new name Flagship Car Wash. Please Do not go here, they do horrible job. Dr Wash old management did a better job. read more

SAVE YOUR MONEY AND AVOID!!This place gets 1* only because zero stars isn't an option. I will add the caveat that this place was fantastic 10-12yrs ago and has been in steady decline over the years. I noticed a couple years ago when I first put rubber mats in my car and paying a la carte to have the front floorboard mats "washed", that they'd sloppily throw the soaking wet mats back in the car and not bother to fasten the two locking knobs on each mat, which is what holds then down and secures them in place. Rather annoying that I'd have to do this myself when I get home. It's not a one off occurrence, this happens every single time i go there. Recent visit was especially bad. I went there because I didn't have time to drive out to Gainesville for a much better experience Flagship. I got the "Xtreme" exterior wash for $13 and paid a la carte for "tire shine" $3 and front mats to be washed for $2. I took my sweet time inside thinking they'd need ample time since he line was long today. When I stepped outside one guy pointed at my vehicle down on the end and motioned it was ready. I hastily opened my wallet and dropped a cash tip and walked towards my car. I could only see the rear of my car as I approached it, and quickly noticed the rear AND front wiper blades were on at full speed. Annoyed and eager to turn them off I quickly got in the car without looking at my tires. As expected I had front mats that were wet, half-cocked and unattached to the fasteners. I turned my wipers off and went on my way. When I got home and stepped out of the car to fasten my mats, i immediately noticed my tires were not shined. So. Freaking. Annoying. Especially when considering I actually tipped for this half-assed level of service. I recommend you completely avoid this place at all costs. There are limited options in the immediate area, but Embassy in Fairfax is better, couple places off 28 and Liberia in Manassas are way better, and Flagship in Gainesville is the best i've found anywhere...albeit kinda pricey. read more

Not sure why everyone is no negative about this place I received the exact serivce I was looking for and the young men were very friendly to me. Only thing I wish they would have wiped my seats down better. read more

There is a reason that Dr. Wash has such low ratings. This place is just awful. If I could give negative stars, I would. I am going to take this one step further. I was so appalled by Dr. Wash that before writing this review I looked at the few positive reviews given by Yelpers. I am sorry, something is wrong and I have serious questions about the credibility of any of the positive reviews given to this place. What do you get at Dr. Wash? For me it started with an initial attempt to up sell. I was told that for the 17.99 I was paying they could not get dog hair out of the rug on the back floor. I was told that that would only be included in the 24.99 wash. When I explained that every other car wash was able to do the job I was told "no problem". Not only was the dog hair still all over the rug, the floor mats were barely touched. The seats looked as though they had not been vacuumed with crumbs left that I could have easily removed with $1.25 vacuum at the local gas station. The car's exterior? Completely unsatisfactory. To worsen matter, the wash machine ripped some of the rubber protective. All I can say is stay away, stay away, stay away... read more

I got the worst car wash ever here. I paid for inside and out and paid the full size up-charge. They did not vacuum anything or wipe down the inside of any of the windows. After it came out of the wash they only wiped down the dash and cup holders and barely dried the outside. With all the other options for car washes in the area, I will NOT be coming back to Dr. Wash read more

Went there to get my car washed. I had fog lights on a light bar. The wash ripped the lights. Do not go through this wash if you have any after market parts. The most annoying part of this experience was the owner coming out and telling me in the most rude possible way that we have a note for this. read more

They stole about 5 dollars in change from my console. When I called to complain, the young lady with the Spanish accent said "the sign says we aren't responsible for lost or stolen things"... when I said I was going to leave a negative review, she literally laughed and said "do what you do"... I see now the horrible reviews and wished I would have checked first, but they are close to my job and I figured "how bad can a car wash be".... so on that note- the vacuum job was nothing better than I can do myself at the gas station, and the car wash streaky and still dirty at the bottom. The upside is: For 25$, (well 30 if you count my quarters they STOLE) if that's pretty much the biggest rip off of 2018, I'm pretty lucky! read more

My first time and the interior was just dirty and dust just like I went in. Place is convenient close but I will take the drive instead to get my cleaning work done read more

Flagship Carwash - Car Wash Near Me - Chantilly, Virginia

It was my first time going to this car wash and I payed them to clean the car very well (doors, windows, mirrors etc $32) and it was still dirty. They also scratched my car door and told me it was already there. I will never come back!! I DO NOT RECOMMEND THIS CAR WASH read more

Never again. Car was not wiped down a, wax and soap streaks everywhere, windows were smudged. Expected better for something labeled "platinum" read more

Highly expensive versus the competition- you can get better for cheaper in tysons corner. Don't bother

Love this place the always have done a great job on my car at a great price they go the extra mile on making your car look great I drive 20 miles to come here read more

Jae was super helpful in going through all the car wash options for the limited time I had but the level of clean the car needed. The car came out looking great and I'll be back for a further detailed cleaning. read more

I took my company vehicle and got the $42 car wash. They told me it would take about 30 minutes to wash, but it took about 45 minutes. Totally cool with that because it looks awesome. Lots of attention to detail. Will be returning. read more

I have used the car wash for many years and overall they do a good job I recently had an issue with my car and although the young manager wasnt too helpful the owner was fantastic and sorted the whole thing out I have every intention of continuing to go back again read more

Came here for a platinum wash. They were efficient, affordable and did a fantastic job. Highly recommend. Will visit more frequently.

I was super skeptical to take my boyfriends F 150 here after seeing all of the horrible reviews. I got the Dr. wash package with a premium wash and interior detail. The staff was very friendly and the truck looks great. I was extremely nervous the whole time because I'm a perfectionist and even bought some wipes in case they missed a spot. But I barely had to use any of them. They did a great job and didn't get a scratch on the truck! For the price you get a great deal. Definitely will be taking my car here next time. read more

Damn people stole my $265 Powerbeats pro. 100% sure we even called the police and still the manager didn't do anything or even try to help the situation. Never ever going back to them. F THEM PRICKS read more

What used to be a quality carwash has really gone downhill. Today I pulled in to interrupt the employee from his phone game and he was in no hurry to get my car washed. Vacuum job was extremely subpar with them skipping my daughter's seat and the entire console. It seems like the employees are more interested in their phones than anything else. I asked to talk to manager, which never happened. One guy did open the door and kind of vacuum when I asked. I will not return here. read more

This was a great wash for my car! I paid 50 for a mini van platinum wash. It took about 45 mins ,which is normal, the service was great and I've been back twice since I first discovered it. THERE IS NO ATM! So you need to bring cash or walk to the nearest ATM. I'll definitely be back. read more

This place is horrible. I tried them once with a car and didntcheck the work befor I left. As I was driving home I noticed the cup holders were still dirty and two of the windows had bad smudges on them and the dash didn't even seem like they wiped it down. I tried them again with our other vehicle just to see if it would be different. This time I checked the car befor I left same thing cup holders dirty plastic floor mats dirty. They said they would clean them for $2 more. So I agreed. They also didn't clean the dust that is on the bolts that attach the seat to the body of the car. In this vehicle they are visible. They brought out the manager and he said they can take care of all of that for an additional $13. I opted out this time. I am not going to give them more of my money for such a poor job. The cost was $24 for the lame job they did. At other carwash places for $24 you can get everything I was hopping to get from them. Well hopefully this posting will save you money or at least lower your expectation so you are not disappointed. read more

My mother went here to get her car washed, she had forgotten $200 in the car, by the time she could get to the car it was gone. They denied it and the rude Asian kid just said we have signs too bad. He refused to ask his employees just said its gone. What will end badly is I installed a security camera in the car and will be uploading the footage and contacting the police for everyone to see. Avoid this place at all cost. read more

Very unhappy with the obviously new management. The have increased prices, adopted a bait & switch pricing scheme and the quality of the work is much lower than my previous visits. When you complain to the manager, he gives an indifferent shrug of his shoulders. He's is clearly pushing employees to do their work quickly at the expense of doing it well. There are several better choices with lower prices that care about the work they do nearby ... pick one of them, I will from now on. read more

Horrible job, they ruined my carpets by leaving mud and shoe stains, then when i asked for the manager, "Matthew", he wouldnt even give his last name. He did not care, kept on saying no, no, no and started to walk away. Worst service ever, would never ever return, do not go here and waste your money. This place is a joke and by the other comments i see, looks like a reoccurring issue. read more

Flagship Carwash - This is their version of attempting to clean up their mess. - Car Wash Near Me - Chantilly, Virginia

Been going here for years now and never had problems at all. Remember to get a VIP card so for every 10 washes you get the 11th free. I think the cost is not bad (being in between $10-$16 for the types I get). There are so many guys working on your car that my car has always been clean and dried the way I want it. I take my cars here all the time. Maybe I will try to get it detailed one day but never disappointed. read more

Pretty sure the employees spend more time taking personal phone calls in my car when they're supposed to be cleaning it, playing with a soccer ball when "working" and even washing a watermelon.... Yes washing a watermelon when they're supposed to be cleaning the car out. I saw more standing around than working. No wonder it takes an hour for a compressed air cleaning. I totally get that it's hot and really boring ass work. But geeze at least be a little more discreet when you're goofing around, especially when I'm sitting out here watching you and waiting to get on with my day. read more

I typically go to Embassy Autowash in Fairfax and gave this place a shot because its much closer to my house. Its 2 or 3 dollars more expensive and they don't do as good of a job. My windows had streaks everywhere. If desperate Ill go back, otherwise, there is better. read more

Man, the quality of the interior cleaning (windows and vacuuming) has really declined in recent visits. Step it up please. Its starting to be not worth it compared to a self service gas station facility. read more

Save your money!!!!!!!!GO SOME WHERE ELSE! I will upload pictures of the employee on his phone while I waited! He wasn't cleaning my car they promised a 30 min wait time while 10 mins of that he was on his phone! I complained to the manager and he told me that "he can have the same guy that's been on the phone do it Or if I don't care I can have 10 guys do it faster and not do a good job." This is absolutely horrible as I paid $40 for a service that is HALF ASS!!!! The owner needs to reevaluate who he chooses as managers!! The "manager" refused to give me his name but was wearing plaid shorts and a hat backwards. Little did he know when he was cussing me out in Spanish that I AM PUERTO RICAN AND UNDERSTAND EVERYTHING!!!!! I will be calling back and getting my money back!! SCREW THIS PLACE!!!!!!! read more