I went to this place for the first time on July 22. I got to the window to pay and their card…read morereader was down. I waited a few minutes while they tried to reboot the system. I was then told that I was getting a complementary car wash. I've had lousy service at the competitors car wash. The last few times I have been. I don't think my car has been any cleaner than it was when they finished today. Thank you for the free car wash and thank you for great service! I will be back!

I payed $60 and the car wash scratched my hood. They didn't add any smell to the inside of the car…read moreand they didn't vacume everything up. The front bumper still has bugs on it. Honestly for the price I payed, at least use a brush to scrub them off. This place is way over priced for the job they put in to it. Now I have to pay to get all the scratches buffed out. I definitely will not go back and will not recommend it to anyone.

What a royal waste of money! This place used to be decent before Flagship bought it. Now, the…read moreprices are ridiculous and the quality of service and attention to detail is atrocious. I removed my floor mats and left them at home to (hopefully) get a deeper vacuum. That was a waste of time. Had I not put some Meguiar's pre-wash treatment on it, I'm sure it would have looked even worse. Dust on the dash, fingerprints on the mirror, missed dirt and dust everywhere. GO SOMEWHERE ELSE! Flagship has ruined this place. NEVER AGAIN!!!!!

I literally just paid $44 for the nicest wash they offer, and watched as the right lane had 4-5…read morepeople all over every car, and watched my car travel halfway through without a single person touching it, with the door open, as it just continued all the way to the end of the conveyor belt, when one lady came up, wiped the windows as fast as she could and pulled it out. It wasn't the $20 wash, it was the most expensive wash they have, and I tell the manager what I just witnessed and request a refund, and I'm pretty sure his name was Juan, but at this point, I was kind of upset and really wasn't paying attention to anybody's name, but it was the 4'6" gentleman with a handlebar mustache and a walkie-talkie who was "the manager", had to nerve to tell me he reviewed the footage and they were working on my car the whole time, but I know what I saw with my own eyes, And he refused to show me any, and told me he was not allowed to show me any footage, yet offered me a coupon. So I guess that's how they do business, just take your money, and fuck the customer, but here's a discount on your next one, and better luck next time. This is the same place me and my wife have had a membership on two cars of ours for over two year, which are both getting cancelled expeditiously. I'm no less than shocked they are even a 2.4 here on Yelp

Arrived and there was an associate ready to help quickly. I found it kind of bizarre that one of…read morethe car washes units were closed so had to wait for cars to go thru only one. Otherwise they are quick, precise and good.

I purchased the unlimited plan. Today a car braked in the middle of the wash, and instead of the…read morewash turning off, it pushed me into the car in front and damaged both of vehicles. Try calling the location......it's not the location, it's a central help line. When I asked for a manager to communicate with, they told me there is no contact available. Then hung up on me. Worst customer service in history. Go anywhere else-don't risk damaging your car on their terrible equipment.

I am extremely disappointed with my experience at this location…read more First, I want to say the cashier was very nice, helpful, and informative. I truly have no complaints about him. However, the car wash itself was very disappointing. I rarely take my vehicle to car washes and decided to give this location a try because of the great reviews. At first glance the car looked clean, but when I looked closer later on, there was still dirt and debris left on my side mirrors, rear window, hood, and front windshield. Unfortunately, I also discovered that my car was scratched during the wash and paint was removed in three different spots. One of the scratches is deep enough that my nail actually catches in it. These scratches were not present on my vehicle prior to coming here. It's extremely frustrating to have paid for a wash that didn't properly clean my car and to now be dealing with damage that may require repairs out of my own pocket. I have taken photos documenting the damage and I am hoping management or corporate from Tommy's Express will reach out to me before I move forward with getting repair estimates.

The cashier is well trained at the quick-talking spiel to get you signed up for the wash level "the…read moreworks" that will auto charge you after a trial period unless you install the app and "deactivate". I kept asking her in different ways to get her to state that plainly, since I suspected there was a catch due to her quick double speak. but she stuck to her script of jargon/sales phrasing. She did get impatient with me and devolved to "that's why I'm training to tell you". So don't get the works unless you want recurring charges. Also, I have a Subaru Crosstrek (a smaller relatively short SUV crossover). I guess they need to adjust the timing of the conveyor belt because the wash elements almost ripped my front license plate completely off. So I doubt I'll return. But yeah, my car seems clean I guess. And the entire process seems efficient.

They came to me and absolutely crushed it. My car hasn't looked this clean since I bought it. The…read moreattention they put in really shows. 100% recommend if you want it done right.

Called this company to help me with a 2004 Honda Pilot in desperate need of cleaning I didn't have…read morehigh expectations due to its age and the wear and tear from pets, children, and grandkids over the years, and because we had barely touched it during COVID. But wow wow wow it looked beautiful. Been keeping it up ever since. Cannot recommend them highly enough!!! The entire experience was excellent from the initial phone call to the finished product - and for grins, the price was more than reasonable.

I've been a loyal monthly member with multiple vehicles for years, but this morning's experience at…read moreFlagship Carwash was the last straw. I arrived at 7:50 AM, waited 10 minutes to get in, another 10 to be scanned in, only to be told at the wash entrance that my license plate didn't match the system. Turns out they still had my wife's old Tesla linked to the new plate; their system error. Instead of resolving it professionally, the staff member Omar escalated the situation and even called the police because I refused to leave without clarification. Completely unacceptable. Canceled my membership on the spot. Worst experience I've ever had here.

I thoroughly enjoy each of my visits to Flagship. The Neutral gear car wash portion is relaxing to…read moreme; I wish it was longer! Afterwards, I've never had to wait for a car port to dry and vacuum my car, and I appreciate that aspect. The docking of a star can be attributed to me wanting the vacuum power to be more forceful/strong, but it still gets the job done with a little elbow grease. The Flagship brand tends to attract such nice customers, I don't always strike up a conversation with whomever I'm next to, but when someone engages with me, it's always welcomed. The latest attendant I worked with, Michael W. was very pleasant, knowledgeable, and patient with my many questions. I believe all the attendants are equally as friendly, but I do appreciate Michael W. for his explanations from my last visit. I always look forward to getting my car washed and I'm no longer gatekeeping.

Sheetz is a quick stop for filling up both car and tummy. My dogs love their sliders, as well…read more Food is cheap and shakes are good.

Glad to have stopped here. Needed a break Christmas shopping. Good prices on 87 octane. That alone…read morehelps what's left of my wallet. Definitely grateful for decent coffee, and a MTO sandwich. Fairly busy location. Yet it is convenient to major roads. Clean bathrooms and polite staff. Like that it's close to Cabela's and other area attractions. Good employees keep it looking sharp. Their candy prices have gone up. They aren't alone on this. It's a convenience store after all.