I've been a loyal monthly member with multiple vehicles for years, but this morning's experience at Flagship Carwash was the last straw. I arrived at 7:50 AM, waited 10 minutes to get in, another 10 to be scanned in, only to be told at the wash entrance that my license plate didn't match the system. Turns out they still had my wife's old Tesla linked to the new plate; their system error. Instead of resolving it professionally, the staff member Omar escalated the situation and even called the police because I refused to leave without clarification. Completely unacceptable. Canceled my membership on the spot. Worst experience I've ever had here. read more

I thoroughly enjoy each of my visits to Flagship. The Neutral gear car wash portion is relaxing to me; I wish it was longer! Afterwards, I've never had to wait for a car port to dry and vacuum my car, and I appreciate that aspect. The docking of a star can be attributed to me wanting the vacuum power to be more forceful/strong, but it still gets the job done with a little elbow grease. The Flagship brand tends to attract such nice customers, I don't always strike up a conversation with whomever I'm next to, but when someone engages with me, it's always welcomed. The latest attendant I worked with, Michael W. was very pleasant, knowledgeable, and patient with my many questions. I believe all the attendants are equally as friendly, but I do appreciate Michael W. for his explanations from my last visit. I always look forward to getting my car washed and I'm no longer gatekeeping. read more

Worth every penny. You stay in your car during the wash. Car is loaded up onto a sort of a conveyor belt, you put it in neutral and enjoy the ~1 minute long ride. Afterwards you can wipe down your car using the free, super absorbent towels that are supplied at each stall post-wash. They also have free vacuums and free air (to blast dirt out of the little crevices in your car). The vacuums are POWERFUL and really get every little speck. They have a $12 wash, an $18 (which is what I get), and a $22 wash. Again, vacuum and towels are included. The wash itself ACTUALLY removed the dirt and rain stains on the sides of my car - a lot of other automated places (even some of the by hand ones) miss the dirt and water stains on the bottom half of the doors. This place is above and beyond all other washes in a 20 mile radius. And right now they're doing 50% off monthly wash memberships (I'm kicking myself for not signing up). Unsure how long that'll last so drive on down (but don't speed!!) to flagship NOW!!! read more

If you want to get the dust off your car, it is fine. Bug and bird poo you are still scrubbing it off.

Clean car within a minute. Excellent service. I went to Manassas center which was perfect place for me. Even I got $12 discount while searching online. read more

Yikes! $22 and can't get fresh bird poop off the hood of my car? Ran it through twice. Waste of money and time. Also... what's the point of a self service kiosk if you have an employee insist on entering the info and running your card for you? read more

Please be aware that this branch is only an express wash location. They only offer car washing but not wiping and interior cleaning. They have bays after the car wash where you can use their clean towels and vacuum cleaners. After informing the attendant of my unlimited monthly car wash plan with interior cleaning, I was told that I can proceed to other branches and go directly to interior cleaning. They also don't have restrooms even for customers. read more

I paid for the Flagship Package and they barely vacuumed the carpets. I have a dog and was not expecting it to be immaculate... but they did not get anything at all... Nothing wiped down... pointless to pay for interior service. read more

Flagship Carwash - Car Wash Near Me - Manassas, Virginia

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Since this damage happened (6/19/23), I've called and emailed the company approx. 10 times. Each communication initiated by me. I've received email responses but they were "buy more time" type responses, with the last email saying that a manager from the Manassas Flagship Express would reach out to me. Not surprisingly, this hasn't happened. So this is just a heads up that their quick response to a Yelp post and their promise of resolution is as empty as their business ethics. read more

Went a few months ago and paid for a service that the guy assured me was not a subscription/ monthly fee, after I asked multiple times. He barely put this barcode sticker on my windshield for me to get through, then removed it telling me that I no longer needed it. I am now going on month 4 of my card being charged for a $40 monthly subscription that I did not want and made sure to ask that was not what I was getting. Part that makes me mad the most is the fact that the dude got rid of the specific sticker I need to cancel the membership, and my bank will not dispute the charges. This location is a complete scam, and clearly the employees will do anything for money read more

POS business car wash is sub par compared to other in manassas plus it's a terrible location. Tires are not clean as well either and no shine read more

This was my first time washing my new car outside of my home and I was super nervous. I was very impressed on how nice the car wash was and that it cleaned my car so well . I love the Stalls where I could vacuum and use air to blow out the cresses that keep dirt inside. Highly recommend flagship off Sudley read more

This is my second time going to a Flagship location and they both sucked. Both locations broke off pieces of my car and refused a refund or any kind of help. This location however was the worst out of the two. While in the "tunnel" my whole right side of my roof rack/ roof piece was ripped off after their equipment hit it (it was found in the carwash tunnel so we know it broke in there). After noticing I went back to tell the manager. He went and retrieved the piece from the tunnel and spent 20 minutes attempting to fix it then told me he "couldn't do anything" as my car is older than five years. Why was I not informed of that before going into the carwash? He also kept opening my car door and looking inside without asking which made me very uncomfortable. He couldn't even offer me a refund on the carwash. I honestly feel like if I was a an older adult man and not a young woman they would've offered some sort of resolution. I didn't even get a sorry from the manager. This piece of my car had never shown any signs of being broken previous to this carwash. read more