Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

I bought a washing machine and found out at 2:30 in the afternoon the day before that the shut off…read morevalves were rusted open. To get the new machine installed we had to uninstall the last one. Next day machine was coming between 7 am and 7 pm. They showed up at 9 am to help. We have used them many times at my mothers and mother in law's house which are both from the early 1900's. Any problem they have run across (and there were many), they were able to handle easily. I've used this company since the owner was doing calls. They even saved us over 7,000 dollars by running the second sewage line through the basement rather than under the house. They are professional, friendly, and always clean up after themselves. When they say they are going to show, they always make it in the window given. I've even had them remove an old gas line from a chandelier so we could put up a new one (he had to find the ancient parts to use), which he did so promptly and finished the same day.

Arrived when promised. Located issue. Fixed. Very satisfied. Have had them before. Always good…read moreexperience. Highly recommended

Terrible customer service and the technician did not connect the gas line to the water tank…read morecorrectly.

Brandon was very nice and easy to work with. However, I got severely overcharged by the Company and…read moreone of the leaks still persisted. Unable to provide an itemized list of the work done and unable to explain the charges. The company was not willing to work with me to resolve. In process of resolving externally.

I have a newly built home and there was a smell coming from the basement bathroom that I could not…read morefigure out. I finally gave up and requested a plumber to come out and look at it. Holten came out and I explained what was going on with the basement bathroom. We walked around talking about different way to figure out what was causing the smell and he "I'm going to just walk around and check things out" within 1 minute he yelled out "found it". Under the sink in the bathroom and vent check valve was missing. The contractor plumber never installed it when the house was built 2 years ago. He said he could fix it right now and gave a very reasonable price. I said go ahead and within 30 minutes he had fixed a problem I had been dealing with for the last two years. He was very knowledgeable and even found a pipe that was not glued when he was installing the valve and fixed that as well I would highly recommend this business for their expertise and value for what they do. I added them in my phone as the first business to call for my plumbing needs.

Kaleb from 1-Tom-Plumber was absolutely fantastic. He was extremely knowledgeable and quickly…read morediagnosed that our water hammering issue was being caused by water pressure that was set far too low. He took the time to clearly explain what was happening and patiently answered all of our questions, which we really appreciated. It's clear he genuinely cares about helping customers understand the problem and the solution. If we ever have plumbing issues in the future, we will definitely be calling 1-Tom-Plumber again and asking specifically for Kaleb. Highly recommend!

Awesome service and timeliness. Could not had a more pleasurable experience. We will use again if…read moreneeded.

I originally posted the following review about a month ago. After I posted it, I was contacted by…read morethe company begging me to remove my review and they would work with me to solve my problem. Against my better judgement, as well as Yelp itself telling me I should not remove the review, I went ahead and removed it. Well, no solution to my problem was ever presented and the issue(s) listed below still remain. No matter what happens from this point forward, I will not remove this review again! Below is my original review. I've thought long and hard about writing this review. This winter I had my main drain clog about 2 days before the big snowfall, during that vicious cold snap we had. Once the snow was finished and my crawl space was able to be accessed, I called Kaleb as I'm also a veteran. He came and tried to snake it, to no avail. He also commented that my crawl space was the cleanest he has seen. After not getting the main line opened with a snake, he said the only option is to "hydrojet" my line and that would free up any clog I had. He also said that he would knock off the $100 I paid for the snake from the $550 charge for the hydrojet. Well, the hydrojet didn't work and, in fact, made matters worse as all that water (and everything that was in my pipes) went all over my crawl space, which now has a terrible odor. He made no attempt to clean up the mess he made and it cost me a total of $550 to not have the problem solved and my house smell like shit! I'm sorry, but I expected more from one veteran to another. I guess now that the weather is getting nice, I'll have to pressure wash my crawl space myself. Not an easy task, being a couple months shy of 74 and not in the best of health! In short, I hate to say this about a fellow vet, but I do not recommend this company!