Great service, easy explanations, gave me more than I even asked, did a great job. I will call…read moreClean N Blue Pool Solutions again. My hot tub hasn't looked this good since the day it was installed.

Had them do a complete repair and remodel of my pool. They fixed structural cracks, stripped pebble…read moretech and replastered the pool. Installed new lights, pool tile and replastered the deck. It looks absolutely amazing and they are competitively priced and always responded quickly. Highly recommend them for big pool jobs.

Quick response and service! Bernie came out to give my above-ground hot tub a deep cleaning. He was…read moreeasy to communicate with, easy to schedule, and transparent with pricing and service. I will definitely use his services again. Thank you!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

Diego did an excellent job! My pool was a lost cause and he brought it back to life again! Now…read moreit's sparkling blue! Diego showed up on time and did the job right. He's now my weekly pool gu

I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

We have had the worst pool service that we have used for years that over the last year has been…read morebarley adding chems and is here for 5 min max each week! We had pump tripping electrical breakers and instead of using his repair guy I put a project on Yelp. Out of all the companies we called Jos'e (Owner) with J Pools was so professional and polite he came out promptly and thoroughly diagnosed the problems! Our pool maintenance Co. had our waters PH in bad shape causing calcium build up on tile and pool walls. Jos'e quoted such reasonable options for replacing pump, drain water; acid wash and blast off all the calcium buildup off Spanish tiles. So very important to regulate all chems! I would give 10 Stars to J Pools if it was an option! Jos'e will do all my pool need

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Frank is an extraordinary gentleman! He wants to help people. He picks up his phone when you have…read morequestions even after hours. He works while sick to ensure you are a happy customer. He's 5 star. Anything less is a travesty!

I cannot say enough wonderful things about Franks Spa Service. We hired them when we got our spa…read morealmost 20 years ago and they have been amazing! My husband and I have never had to do any maintenance on our own. They are extremely reliable with fair pricing. They are here monthly, without fail, to service our spa and not only do they do a wonderful job, but they leave the area in pristine condition. When we have had issues with our spa and needed more than our monthly service, we call and someone is out here immediately. It is great to have a company I can rely on and feel confident referring their services to others.

This is our second pool built by Vintage and the construction and quality of the work is superb…read more Gary, the owner, uses only the best sub contractors. Every contractor that came into our yard was knowledgeable, hardworking, and polite. They were available to answer any questions and made sure they cleaned up before they left. We were told that the pool would be completed in 120 days and it was, even with delays because of weather. Once construction started we dealt with Teri, the scheduling manager, and Jon the supervisor who oversaw the construction of the pool and kept us informed of the process from start to finish. Teri is a gem; she schedules all the workers and lets you know when they will be in your yard. She is there to answer any and all questions. Jon is the person that makes everything work. He comes after each step of the pool construction is done and frequently visits to make sure you are up to speed on the process. His job does not end once the pool is complete he continues to visit and make sure you understand the operation and your responsibility as a pool owner. Jon explains everything in detail. A word of caution, whether you use Vintage or another company, make sure before signing the contract that in the plan design that all inspection codes are met or will need to meet in order to pass final inspection. You will then know if you will have additional financial responsibility. Finally as a pool buyer please understand that all the pool builders in the valley are using the same contractors so delays because of weather etc, are inevitable. Be patient. Gary, Teri,and Jon do their best to make sure everything is done in a timely fashion. If you want a great pool at a reasonable price, quality construction, and people who care about you as a client you can not go wrong with Vintage, a class operation.

Please choose any other company besides Vintage Pools. We…read morehad numerous issues - mostly poor communication & overall quality; however, our biggest issue is the concrete. Within a month of our pool completion, the decking began to bubble, flake, tear. Contacted Vidal multiple times; he blamed it on our pool water or our pool guy, then sent his guys out to patch it up (done poorly, texture didn't match). Within days it started to bubble again. In fact, we are now on year 3 of continuous decking issues. The decking has NEVER been acceptable, we just get busy & tired of begging Vidal to stand by his work. Communication with Vidal is exhausting; I have the text to prove it. Finally we decided to get advice from other concrete companies. Both companies immediately identified the concrete as bad; likely mixed improperly or expired when it was installed. (Interesting how 2 separate companies diagnosed bad concrete immediately, whereas Vidal blamed it on pool water?!? I believe he knew it was bad all along, just was hoping we didn't ever find out.) We received quotes between $5,000-$15,000 to repair what Vidal & Vintage did. When I reached out to Vidal again, he offered to fix it.....at my expense. How generous of him to charge me for concrete twice. No thank you. I do not trust him or his work ethic. At this point, the concrete is in such bad condition that it's becoming a fall/ foot injury risk. The flaking decking is sharp, the underneath concrete is slippery when wet. I highly regret meeting Vidal & I would never give him another dollar.

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

To be fair, part of this 2-star review has to do with a restoration of a fountain that this company…read moredid, which turned out worse than before they started. And it cost us $1900, and our fountain now has big smears of white caulk, which I am currently looking at from my front window. I had been assured that the pump motor had been installed in such a way that it could be cleaned and serviced. Imagine my surprise when I got into the box and discovered that the inlet and outlet had been glued in place with pipe cement, preventing any access to the pump. I had to cut the two pipes out with a hacksaw just to clean the water passages. And please look at the supporting photos, which include a shot of the nightmare inside the fountain foundation. A mess of pinched and collapsed plastic fittings, held together with electrical tape, which surprisingly isn't really meant to be underwater. It took me all afternoon to undo the damage and prepare for a real fountain repair company to do things right. Maybe don't have them work on your fountain. Anyway, pool cleaning. So, multiple times, we had to ask somebody to return and do a better job, after discovering a lot of dirt still left on the bottom and stairs. On one of these occasions, whoever came back to improve things decided that the stairs looked fine with all the dirt still left on them. And on other days, it would be fine. The weekly chemical report often had wildly inaccurate readings. More than once I had to ask things like, "Did you really put 17 gallons of chlorine in?" "Oh, there's a glitch in the software program..." (I'm paraphrasing, but you get the idea). So, who knows what other inaccuracies were in the chemical report? It's not to be trusted if it's having a "software glitch." Enjoy these pictures of the fountain caulk and the dirt on the pool steps - and this was after somebody came out and made a second try. This is a pretty new company, and maybe they just need some flight time to get the bugs worked out. Also, maybe they shouldn't claim to be able to work on fountains. If you want a solid, consistent pool service, these guys are not there yet.

I sit on our HOA Board . It's very hard to find good, reliable vendors that can be trusted to serve…read moreour small community pool. Rod does a fantastic job on our property. Our pool is always in good shape.

From the owner: ProPools mission is to make pool maintenance easy. We broke down all aspects of the pool industry…read moreto identify and examine the pains of customers and professional pool technicians. We developed a simple, common sense driven business model influenced by environmentally friendly forward-thinking strategies powered by an advanced technology platform; the result is ProPools! We identify, recruit, train and certify our own team of pool professionals to ensure the highest quality service.