I was told my daughter needed to see an oral surgeon for a blocked saliva gland by her dentist and…read moreher primary care doctor. The woman answering the phone at this office with her medical expertise that she obtained by consulting a coworker would not assist me. She felt my daughter needed to see an ENT even though two medical professionals said she needed to be seen by an oral surgeon. Hard pass on this practice.

What an awesome place. When I called around to schedule my tooth extraction they where the only…read moreones that were polite on the phone and helpful. It got better once I went for my appointment. Clean waiting area, staff was warm and friend and very professional. Once I was in the room the staff was still very polite and super efficient. They made the entire experience pleasant. Everything went so smoothly I was beyond impressed.

Even after my previous post I do still come here for my cleanings. It's always been the same…read morehygienist for me and although I rarely ever saw a Dr, I was always charged accordingly. No dr, no exam to pay for! Just a cleaning. They recently changed to a four day work week which is great for workers but inconvenient for those also working a four day work week. A business like this needs a rotating four day schedule for the workers that way they're open 5 days a week. Makes way more sense as a business to me unless you're simply trying to keep your overhead down. I know several people who won't be able to go here anymore as they no longer offer Friday appointments. Smile rewards is no longer worth it unless you haven't been to the dentist in a decade and need a ton of work done.

From the owner: Welcome to our family of patients. We pride ourselves on making your visit a pleasant experience…read morefor everyone. We are committed to excellence and providing you the best dental care in a warm and caring environment in the Willimantic Connecticut area. Our goal is to help you have a beautiful smile that makes you feel and look great.

Used to come here as a kid, but the service and work got progressively worse…read more I had one routine cleaning where I felt the hygienist was being too rough on my gums. When I got home I was shocked to see that my gumline had noticeably receded and it took weeks to gradually go back to normal. I was scared it was ruined forever and it left me feeling very sick to my stomach. I never went back. Let me also say they kept telling me that I needed to have all 4 wisdom teeth pulled immediately. Guess what? It's 9 years later and all 4 wisdom teeth have grown in with absolutely no problems. The only reason they don't get a 1-star rating is that Lombardi was a nice guy and at least they showed me how to properly floss...

I cannot express how well I was treated by the friendly and caring staff. Beth is a wonderful…read morehygienist who took great care with my cleaning and periodontal treatment. I felt comfortable with her and the information she gave me and explained everything in detail. I would highly recommend Beth T. Joe was really great with my initial visit, explaining everything and showing care all throughout my visit right through to the financial aspect in a professional and caring manner. Dental visits for me can be anxiety inducing but, the whole team and all the people I dealt with were friendly and took great care! Especially Joe and Beth. I would highly recommend this Aspen dental office!

Aspen was supposedly part of ConnectiCare in network group. Told me that there would be no cost for…read morea cleaning or x-rays and an exam. They never did the cleaning, but took a full series of x-rays and an exam. They gave me a treatment plan for work to be done and what insurance was to pay. They are not part of the ConnectiCare network for dental. No clue about insurance