Talk about a company in Brooklyn that treats their customers like actual people and not just a…read moremoney hoarding operation. The level of customer service was great, and I would like to personally thank Steve and Robert for all of their help. I have gotten 2 cars from here already (personal and for the parents) and shall be coming back for more! Guaranteed best pricing and they will not screw you over just to make an extra buck. They deliver the car right to your doorstep on a date that you choose and take away your previous lease leaving you feeling relaxed and worry free. They take care of all of the paperwork and all you have to do is enjoy driving your new car! I recommend them to all and even if you're not sure of buying, just give them a call for a quote and compare them to other leasing agencies. A quick chat is all that you will need to make the right choice.

OMG!!!!! I AM SOOO HAPPY!!! David got me in a brand new CX9 Touring 2021 in three days the BEST…read moreexperience ever and VERY professional, if I had a questions I would call David and he would always pick up. I will NOT be going any where else see you in 2023 went it time for other lease. I will be sending my sister and brother to New Auto Group for their next lease in 2021. David, Steve and Robert continue the good work. Thank you Sandra Bailey-Graves

My fiancé and I recently just purchase a new 2021 Mazda CX-5 Carbon Edition Turbo from the most…read moreamazing sales man Alex! Alex has been super helpful and super patient with me. I asked plenty of questions and alex always had an answer for it. We all know that there is currently a car shortage due to the microchip explosion in japan so it's been super hard to get a car without forking out an arm and a leg. Many brokers gave me a run around about helping me before I went to Alex. After going back and forth on whether or not I wanted the car or not Alex was very patient. After making the decision and making the deposit my car arrived and was ready for delivery in about a month. It did take some time because of the car shortage/inventory shortage, which I did not mind at all. Otherwise if they had the car it's usually delivered in about a few days. It's been an amazing experience. Skip the middle man and go to a broker! Cannot recommend alex enough.

From the owner: Explore top deals at iDeal Auto Broker of 18th Ave, Brooklyn, your premier destination for quality…read moreused cars and new car brokerage. Specializing in pre-owned vehicles, we offer a diverse inventory of used cars, trucks, and SUVs from leading brands like BMW, Mercedes-Benz, Lexus, Honda, and Toyota. Looking for new car deals? As expert car brokers, we provide exceptional lease deals and financing options, including no down payment for qualified buyers. Need car financing with bad credit? Our team excels in credit approval services, ensuring a smooth car buying experience. Plus, we offer convenient remote deliveries to anywhere in the United States (Upstate NY, CT, PA, NJ). Visit iDeal Auto Broker of 18th Ave for your automotive needs.

What else can I say, Ralph is the man!!…read more He helped us get a new truck, he was not pushy, presented our options and availability. He was very clear on what was available and there was no need to haggle for a lower price because he made it happen without much hesitation. He took care of all the paperwork and the phone call to the insurance company. There was a mix up on my end with the model we wanted, so the car that was waiting out front was not going to be ours, but had I been clearer, purchasing a vehichle through them would be easy as 1 2 3

They have done it again!!! I'm absolutely amazed. I have been looking for a particular car recently…read moreand the only way to get it, (a 24 model) was to actually deal with dealers that don't work with brokers. There's a reason why I stopped dealing with "stealerships". I called Lenny Komsky and asked for advice. Not only did he take the time to try and get the car but when he was met with pushback(from the dealerships) he gave me the info needed to try and get the car I wanted from an out of state dealer. After calling a few dealers and giving them the numbers that Lenny told me the car should be selling at(much lower than what the dealers wanted), I finally got a dealer to call me back and agree to what Lenny told me the car should be at. The dealer than proceeded to send me the paperwork which Lenny asked for me to send to him to double check everything. Even though they made nothing on the deal, the Grand Prix team made sure I got the best possible deal and made sure everything was in order. I was even able to get the car delivered to my front door from a dealer close to 800 miles away for no extra charge. Again all tanks to Lenny and his team. I really don't know how to thank them for this. On top of all that, Lenny was able to get me out of my current Lease 8 months earlier so I can get the car I've been looking into. Mind you some dealers quoted me 800 dollars a month more than what I ended up paying for the same car.

People do not buy cars from here, these people are selling lemons. After you get a car from here…read moreand there's any problems with the engine they say they do not have money to fix it. Even though they suppose to be covering you for 30 days. Then they try to sell you a more expensive car which at that point you will need to put down the difference. And if anything else wrong with the next car he'd going to tell you he has no money. They have a scheme they pulling on people. Go to a reputable location. This company running out of money and they desperate to sell there cars as is.

The business is run by two brothers. They are friendly and…read morehonest people and provide exceptional service. They were not trying to convince me to buy a car just for their benefit. Instead, they made sure that I had many options to choose from and to pick what worked best for me. I really appreciate their help.

I have had some great experiences with this dealership and a couple of not so great. But on a…read morewhole, Mercedes-Benz of Brooklyn has treated us very well with our two car leases. Most recently Arnold Micuela, the service manager, was extremely professional and responsive in helping us with our latest service and a couple of issues that arose. I find the staff to be pleasant and honest tho communications could be improved a bit within their phone system. But on a whole very good experiences!

My vehicle was repaired by your shop, and my insurance deductible was $1,000. When I arrived to…read morepick up my vehicle, I was unexpectedly informed that the amount due had increased to $1,750. I was told that a last-minute addition had been made to the repair bill, that my insurance company had approved the additional $750, but that the insurance payment would be mailed directly to me. Based on those representations, I was instructed to pay the full $1,750 and assured that I would later be reimbursed by my insurance company for the additional $750. Relying on those representations, I paid the full amount. Over the past three months, I have repeatedly attempted to recover the $750. It has since become clear that my insurance company did not send the payment to me. Instead, it paid Mercedes shop directly. Their staff has acknowledged that this is what occurred, yet I have still not been reimbursed for the additional $750 that I paid. I have been told that their accounting department reversed the original charge and then processed a corrected charge for the proper amount. However, despite my providing copies of my bank statements clearly showing that no such reversal or refund was ever issued, the matter remains unresolved. After more than two months of unsuccessful attempts to resolve this issue amicably, I have no alternative but to pursue recovery through Small Claims Court. It is unfortunate that such a straightforward matter, which could have been resolved quickly and professionally, has been allowed to reach this point.

I Had a GREAT experience at Plaza Toyota this past weekend!…read more Scott was very helpful and easy to work with. He didn't try to push us to make a decision, and was understanding of what we were looking for and how to help us. We were there for quite a while, and multiple days in a row (so we could bring in our trade, etc.) and he never made us feel like we were a burden or not worth his time. In general, everyone there was very nice and we would DEFINITELY recommend Scott, and Plaza Toyota, if you are in search of a great experience and car!

I purchased Rav4 with a Trade in and a deposit Dumb Me! The dealer also took extra monies from my…read moreaccount! Bank got the extra monies Back. Thiefs! Tried to get my initial deposit back but Bank of America didnt allow it. When I unlock with remote all doors doesnt unlocked and the light inside doesnt come on. Sometimes the radio doesnt work! Mirrors fog up etc. This is a 2025 go figure. Asked several times to change it! All they were doing was trying to get me to spend More Money! Unbelievable! Called several times to complain but was given the run around and were told different names. I had to walk in and complain still trying to sell me a car for more money! THIEFS took advantage me!

XSLEASING the best!! Will not bother with any dealership or…read moreother lease broker! The only company able to find me an M3 competition pkg with my color and options

Great service. Very responsive and caring. Would definitely…read morerecommend. Extremely pleased.