Excellent service ! Quick turnaround Dakota is very…read moreknowledgeable...highly recommend. Great location as well.

Brought my computer back to life, I asked them to replace a few parts, and when I picked up my…read morecomputer they said I didn't need all the parts so the bill was lower than expected. That's integrity, and I appreciate it very much.

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

My 7- yr old laptop hinges were loose. Over the phone, Wyatt told me to bring it in to their…read morestore. When I arrived, he remembered the issue & immediately took it apart, found a screw had fallen inside & replaced it & tightened all the others. I was in & out quickly. i will use them for all future PC issues.

Mike is great to work with. I had him check my work PC for a hard drive problem. Unfortunately it…read morewas old and damaged and was not able to recover my files, but was able to update my computer to a windows 11 and it is running great. Will use Mike in the future.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Mitch is such a wonderful business owner and tech guy. In 2021, he gave me a suggestion. I returned…read morethe old laptop to Costco and bought Asus. After 2+ years. Asus' cooling fan has been acting up. Just today, I called Mitch. He sent me a link to buy the fan. He didn't find an installation video and recommended DIY and asking him questions if necessary. Mitch's service is invaluable. He didn't charge me consultation fee. Truly appreciate his immediate insight and great willingness to help.

Had another occasion to use the services here and again have to say I would recommend Nu-World…read morewithout hesitation. Had a monitor issue and Mitch helped me find the right solution. KUDO's!!!

I am a computer hobbyis, not an expert but I know a bit and I've got to say…read more. Eric Barnes was incredible! my home build pc was in jeopardy and stopped posting after a botched cleaning, by me. Eric troubleshot with me under a limited time crunch, about 90 minutes of no posts. in the end the diagnoses of a bad motherboard was determined. the part was replaced, by me, and I'm back in business. not only was Eric knowledgeable but personable as well. making the experience educational and fun and fast. thanks again Eric! and good hire Karl I definitely recommend this company!

Completely satisfied with Rome's help. When I got stumped with a login problem, and spent 7 hours…read morewith Yahoo's help center, and everything I tried didn't work, ChatGPT gave me this phone number to call. His help was amazing. Thanks.

On time, easy going, set up my new computer and my other devices quickly. Very reasonable.read more

I can't say enough about Rob. My computer was running as slow as molasses. It literally took over a…read moreminute to open a program. I ran every diagnostic and optimization application I could find. I had the Windows Auto Update button clicked on and was getting updates. So the next step was going to be to blow my brains out! Fortunately, Rob came to the rescue. He remotely took over my computer and began working magic. First, although Microsoft said Windows was up to date, it was actually years behind. He changed settings, deleted unneeded programs and processes, and pretty much did major surgery over the internet. My computer is running like new! The cost was a very reasonable $75.00. I would give him more stars if I could.

John is a super star!! He fixed an email issue and an issue I was having with Google as well, all…read morewithin an hour. I'm extremely happy with the results and would highly recommend the PC Guy to anyone that needs help with their computer issues.

John was VERY helpful and kind and generous. I would very very highly recommend him to other people…read moreneeding the help of a true wizard that also happens to have great people skills.

They do a decent job diagnosing issues with computers. I have taken two desk tops up there, my…read moredaughters and my neighbors. Although they can diagnose issues, when they found a virus on my daughters they couldn't clean it off because they didn't have a program to do it. On my neighbors computer, she said she only used it for basic tasks but while they couldn't anything wrong with it beyond being slow because it was old, the guy there helping us said they could build her a custom one from scratch for about fifteen hundred bucks which would be great for gaming. She was there with me at the time and said she's in her seventies and doesn't game, so she doesn't need anything more than being able to pay bills online. He said but it's a deal because she can upgrade it as needed. I suggested she just get a basic laptop from Costco for a quarter the cost. Update: The local district manager reached out to me after I wrote my review this morning. He expressed concern over my review and we discussed the particulars of my visit so that he could discuss them with his team to ensure misunderstandings between store employees and customers are addressed appropriately in the future. It was nice that he reached out and didn't just ignore a complaint but actually treated me like a human being and listened to what I had to say, which isn't something you get a lot of anymore.

I dropped off two computers on a Thursday....Tried to pick up on Saturday. I checked the website…read moreand it said open at 9:00...I went at the opening time only to be told by the cell phone guy that they did not open till 10....after frustration since i had a busy day...I ran a few errands and when I returned I had an accident in the parking lot...not DD fault but I was upset when i went to get computers. The guy who gave me the computers was extremely rude after i recommended they change thier opening times on line. His quote was "I am not apologizing for working my hours" I did not need to be treated so rudely so that is it for me. Their are plenty of techs out there who maybe have some ppl skills.