Bought a vape here yesterday. Vape was defective. Called the store to replace since it still is…read morefull but the shop said that it can't be exchanged. The shop on Priest has much better customer service- go there!

Adam really takes care of my vaping needs. He and his employee are very friendly and knowledgeable!…read more Kent

I'm new to this area and they treated me very well. Great customer service with lots of options…read more Would highly recommend if you're looking for cheap prices.

WORST customer service EVER!!!! I have come here quite a few times and have spend tons of money…read morehere and enjoyed it. But the way i was just treated when I walked through their door, was disgustingly unprofessional. I will never be coming here again. i pulled up to this smoke shop so I could buy a battery real quick. I spent FIVE minutes in my car counting money. When I walked in, I was greeted by Bryce, who is the manager. He immediately turned me away and accused me of doing drugs in the front of the store. Which i have NEVER done. I don't even do drugs. He claimed that he had security footage of me but when i asked for proof to roll back the tape, he flat out refused and told me to get out. I am completely BAFFLED. I have never been treated with such disrespect from a stranger. Bryce, needs to be fired immediately. 0/10 stars

Peter may have single handedly redeemed this spot for me. I popped in yesterday for a quick juice…read moregrab and he was great. Literally the best interaction I've had with staff there since Alex left. Peter was super knowledgable on product, he gave great recs on some merch and didnt make me feel like I was bothering him by asking a question (like my last few encounters). In fact I bought more than I intended because his descriptions of products were so detailed and appealing. Thank you Peter, I truly appreciate the dope interaction.

Staff has great customer service, and always stocked with different drinks and vapes.read more

Very friendly service!  Nice and clean smoke shop. Always have a good selection and wide variety…read more Convenient one stop shopping. Whether you're looking for your vape essentials, tabacco wraps or wanting a beer,wine and snacks.  You won't be disappointed with all the options they have.  Will definitely be coming back.

Have not been here specifically, but called some questions and they answered the phone number to…read moreconnect through and the customer service was good

They hire the coolest people here! I always get the best customer service too. This is my favorite…read moresmoke shop, they have everything I need...and then some!

First off, I'd like to say from a personal perspective, that If I could give more than five stars i…read morewould but I can't cuz it is what it is. The service I have always receive/received has always been the upmost quality when it comes to respect and superb southwestern hospitality. I would absolutely recommend this well organized comfort to anyone willing to have a great time. I have always been amazed at the massive range of smokers delight Novelties. The selection is endless and will immediately have anyone comfortable as they enter. And if you don't know or understand something, the owner Dave and Angie will always help you out with each question you may have. Personally, I've never seen either of them to not succeed in finding out all answers to your stumped questions. They truly are godsends. The prices are honestly the cheapest I've found yet. Keep up the great work you two. Oh and P.S. Yes, the place is actually haunted. I've personally seen proof myself. But no worries, it's friendly. Just like all the spookiest Novelties fam. 420

I was driving down the street and my torch lighter went out. I saw the sign for the Spooky's and I…read moreturned in the parking lot. I proceeded to go and buy a new torch lighter but the woman behind the counter suggested that she have a look at it to see if she could fix it. Well it took almost 5 minutes but she repaired the torch and had the biggest smile on her face. She really loves helping people. I ended up going back there every time I am in the vicinity. Please don't hesitate to check out the smoke shop at Gilbert & University but also check out the outstanding customer service that we all deserve.

The products are inconsistent from the store open a brand new one reservoir was partially empty…read more Owner said not his problem. Got other locations overpriced and won't return product to manufacturer that is not in working condition.

Perfect SmokeShop the workers here are very cool and i have built a personal relationship with all…read moreof them just by being a loyal customer. Great prices and customer service

Pretty mediocre place, saw the guy behind the counter sell to the kid that lives across the street…read morefrom me, he's 15.

I came into the store for king palms they had amazing prices amazing customer service definitely…read morepulling back up and they do have vapes as well vary nice store