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    Flawless Beauty and Body

    5.0 (2 reviews)
    Closed • Closed

    By appointment only

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    Services - Flawless Beauty and Body

    Acne treatment

    Anti-aging

    Pore cleansing

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    8 months ago

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    Auriel D.

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    2 years ago

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    Radiant Waxing Concord

    Radiant Waxing Concord

    4.8(484 reviews)
    10.3 mi
    •$$

    Jennifer is the best waxer! Literally she gets every hair. And she's so sweet!…read more The place is always so nice and clean, and love that the wax beds are heated. They wax using a wet method, rather than your skin being dry - but as a girl with sensitive skin, that's so much better for my skin! Definitely recommend coming here!!

    I'll preface this by saying that I was indeed running about 7 minutes late for my appointment. But…read moreI could tell Lucia was ready to get off the phone with me and be done with her day (I'm certain I was the last appointment and she couldn't be bothered to accommodate me). First, the person I ALWAYS see is Kailah and I was never informed she wasn't available for my appointment and someone else would take me (surprise - it was supposed to be Lucia, who answered the phone thinking I didn't catch her name). Lucia proceeded to tell me I could still come in and see if I could be taken and I told her I'm at the light, she said I could cancel, so I said, "I'm literally at the light but if you say you can't then I'll cancel." So she said "ok I'll cancel thanks bye" then hung up. Ummmmm ... I need to make another appointment HELLLOOOO???? Nikki owns most of the Radiants in the Bay Area and this isn't the first time I've had a horrible experience with someone over the phone. I stopped going to the Walnut Creek location for this exact reason. Mariana was another person I'd go to, but apparently she's left. Once Kailah is gone, I'm never returning. There's a reason there's high turn ... likey due to poor management and customer service.

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    The esti spot

    The esti spot

    4.8(38 reviews)
    12.4 mi

    I am going to share my experience of attempting to purchase. The Beauty Facials, which are $185, I…read morescheduled two appointments for the same day. One was canceled at 6:30am and another at 7:30. Both 4 hours before the appointment. I asked to reschedule due to the last-minute cancelation, but she never responded. One reservation was for someone who is on Yelp Elite, and the other person is heading back to the East Coast on Jan 2nd. Also, the refund of the two $25 deposits would take 5-7 business days. I ended up disputing the charges with my credit card company and got the money back immediately. Moral of the story is eventhough you schedule your appointment window, pay for the deposits and put in requests to take time off from work, you're still at the mercy of the business owner and when she decides to work.

    Wish I could leave a 0 star review and this would definitely be my first ever. We contacted this…read moreperson who showed availability for two facials back to back, which was a Christmas gift for myself and a friend. The appointments were set for early am. About an hour before the first appointment, I got a message that the masseuse was sick and we needed to reschedule. I felt that was very unprofessional, but I still decided to leave it as that. Then an hour later, my friend gets the same message. It seemed pretty odd that she didn't message us at the same time but basically we both felt like our appointments were replaced, or she forgot to close that slot and cancelled our appointments because she may have had plans. Even after all that, we still decided to see if we could do another day. The lady messaged us back saying if she feels better, she will reach out to us to set another appointment. Well, we never heard back. This was something that we were both looking forward to and for whatever reason, other than what was communicated, we weren't able to enjoy our Christmas gifts.

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    Esti spot

    Flawless Beauty and Body - skincare - Updated September 2026

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