I had my engagement ring re-sized. Staff were friendly and professional. The fee for the service…read morewas reasonable and it was returned to me on time and very sparkly!

Michael helped me get the best diamond for the best price. Great service and very professional…read more Highly recommend him!

Ray was awesome, changed my watch battery, and repaired the band on my Tag Heuer for a great price…read more Was in and out in less then 30 minutes, definitely a master at his craft!

Read this review! First of all, I am not totally ignorant when it comes to jewelry, but I was…read moretotally taken advantage of at Ray's Jewelry Repair. I had previously brought in a watch for a new battery and the old battery was so old that it leaked a bit. It had to be cleaned and a new battery installed. That repair was $200 cash as he does not accept credit cards. At that time, I felt it was a bit steep, but not so steep that I did return for another repair. I brought in a 14k white gold ring that had I broken in a fall, it was basically missing the band part of the ring. The band was NOT a wide band. I took that ring in at the end of 09/24. I finally called Ray in Feb or March 2025, as I had not heard from him. I asked about the repair and was told he had not worked on it and that he would call back with a quote. I did not hear back, so I called back again and I was asked about sizing. I called back with the size and was told I would get a call about the price. Finally, I got a call a couple of weeks later and was told the ring was ready. I asked him about the price as he had not called me to get an OK to proceed. Oh, he was sorry and the cost was $340. $340 to attach a new band! I told him it would be a while as I don't readily have that kind of cash sitting around. He did offer after calling me back to let me make payments. Payments for a ring that didn't even cost me $200 and for a repair that I never authorized. He then offered to drop the price to $280. This job was worth approximately $150 after consulting with two other repair shops. The final outcome/price was $240. Oh, he did offer to take the ring apart again, wish I had done that. Go there at your own risk.

So Accommodating!!!!!! Always greeted with a Smile!!!!!! I had a treasure that was left to me…read morewhich needed some fixing and I thought there was no hope. Boy, was I surprised!!!!!! It turned out great and then they went over above by Shining the Ring that it Shines like it looks Brand New!!!! My Grandmother's Black Hills Gold Ring is so precious that I feel so complete again!!!! Thank you Jena V.

This business illegally charges sale's tax for services. If you are only obtaining services and…read moreare not purchasing an item, make sure they do not charge you sale's tax since sale's tax is only applicable to purchasing a materialistic item. This information can be verified with the California Department of Tax and Fee Administration - Publication# 73. I visited Legacy Jewlers to have my wife's rings resized. Upon the initial visit I met with one of the owners, Kevin who was very friendly and was able to assist us with determining the proper sizing of the ring. He mentioned it would take about a week to complete. The cost to resize (1 size down) a gold ring and platinum ring was $120. When picking up the rings I met with the other owner, Nick. He included sale's tax even though CA sale's tax is only applicable to purchasing materialistic items and not services. I explained that CA sale's tax is not applicable to services and he could verify this information with the California Department of Tax and Fee Administration (CDTFA) which is the CA State Department that administers the Seller's Permit which is required to operate the business. I even offered to show him exactly where this information could be found on the CDTFA website since he had a computer nearby. He declined and said he wasn't changing how he charges customers even though he refunded me the illegally charged sale's tax. It was interesting to encounter a business owner oblivious to the law while declining to learn and apply the law to prevent an audit, fees, and potential Seller's Permit revocation by the CDTFA.

I've got a few items here. I find them to be pretty good. The jewelry quality. as far as jewelry…read morestores go.

I was stationed at McClellan AFB 26 years ago. I married a local girl. We were back visiting…read moreSacramento after all these years. I went to the Sunrise Mall, where I used to shop back then, and was surprised to see it is pretty much shuttered. I went in anyway. Saw Kay Jeweler was still open, thought about buying something for my wife, and approached the man sitting at the counter. His name is Nemo, and he is the manager. I walked up to the counter and started talking to him. Oddly enough, even though I was standing right in front of him, he didn't notice me. He tapped his earbuds off and asked if he could help me. Apparently, listening to his earbuds is more important than his job to this manager. Anyway, I started explaining how I was stationed here all those years ago, and was sorry to see what happened to Sunrise Mall. I had been talking for a bit, when he looked up and asked what I had said. At that point I was done. I told him never mind and walked out of the store. As I was leaving, another young male employee, who had witnessed this event, yelled at me to have a blessed day, very rudely. I tried to contact Kay Jeweler direct, but they make that practically impossible. Yelp will probably be a waste of time with this complaint, but I just needed to get it off my chest. I imagine Kay Jeweler will be just one more store to close in the mall soon. Nemo needs to be looking for another job. And I will never buy jewelry from any Kay store again.

I love coming here! You will always get great customer service and transparent pricing. They…read morepatiently answer your questions and the jewelry they have worked on for me always turns out better than expected. Thank you

Shout Out to Ice Vault and all the employees that assisted me!!!. After researching the internet,…read moreand calling multiple gold buyers around the Sacramento area, Ice Vault gave me the most value for my 10k and 14k scrap gold I had, I was very pleased with the value I got when comparing it to what other gold buyer shops offered in my area offered me. Unaware this was a jewerly shop, and not just a coin and gold buyers location like other places, to my SURPRISE Ice vault has many different types of services they provide, such as custom grills (gold teeth), custom jewelry and Rolex watches. FurthermoreInside the jewerly shop is really clean and welcoming environment. I was greeted when I stepped foot into the door and offered the most money for my gold. I originally came to this location to sell my jewelry, but now Ice Vault has a Repeated customer. I've purchased 2 gold pendants there so far and you can see them in my post. I always get compliments when I wear them. Needless to say, Ice Vault is one of a very few if not the only honest Jewerly business's that are left in the Sacramento area. The owner also ask me "Are You Happy?" LOL and of course Im happy with the extra money I wasn't gonna receive for selling my gold elseThey make sure you are a happy customer before leaving. Ice Vault has EARNED my respect and trust which isn't easy from an individual like myself to give out. It's always a treat when the real meet!

I was really excited to come in and look at wedding bands since my fiancé had my engagement ring…read moreset here and previously had a great experience. Unfortunately, the experience was very disappointing and honestly confusing. I came in with my newborn son and my mom, and after waiting a few minutes without being acknowledged we walked up to the front desk to ask for help. A staff member assisted us and showed a few bands. When I found one I liked, I asked if it could be made in yellow gold. She said she would check with the vendor and offered to clean my engagement ring so I could look at the bands with my clean ring. After a few minutes, she returned with my ring, and when I asked to try on another band, she told us she was now helping someone else and couldn't assist us further.This was surprising since she had been helping us the entire time up to that point. I was ready to move forward with purchasing a ring but never received an answer about pricing and was told no when I asked to see another option. Overall, a very disappointing experience.

Watch batteries replaced Very helpful…read more Very professional Will use them again Great local company

I had a gold chain necklace that snapped so I called Bianca's and asked how long it would take to…read morefix and how much it would cost. They said one week and $30-45 depending on the type of gold. I came in on a Saturday to drop it off and they tested to see what type of gold it was (18k) so it was $45. I signed the slip and left it in their hands. The following Saturday I called them to ask when I can expect it to be done and they said they were working on it at the moment and should be done and cleaned up before they closed. I ended up picking it up the following business day and the repair was great, the weld is super small and you can't tell unless you look at it closely. Would come back for any other repairs, if needed.

The clasp on my favorite bracelet broke the day before I was heading on vacation. I asked if they…read morecould fix it and they did everything they could to have it fixed for me, even though it usually takes a few days. I was able to bring it with me on vacation the next day

Met with warm greeting and professional from the employee who I believe told us his name was…read moreAbdullah. My wife and I were interested in getting a estimate on some gold jewelry we were going to sell. I felt like we got the best deal and top quality customer service.

Really great experience here. Serena and the rest of team made fixing my chain so easy and fast…read more Big thanks to Manny for the pendant it's beautiful. Another thanks to Serena, she really went out of her way for my family, and we appreciate all the help and being so welcoming

My favorite Jeweler. I got my ring and necklace here and they are a perfect custom-made match set…read more Unless you go to this jeweler you won't find another like it. If you are looking for a unique ring here is the place to go. They are very patient as you pick out your jewelry and don't try to upsell you. They listen to what you are looking for and help you find just what your heart desires. Their jewelry is truly magical I love that they have free cleanings and they always check to ensure the stones don't come loose. We try to come once a month or every other month depending on our schedules. Run don't walk as they are closing their doors around Christmas as it's time to retire. They have a big sale going on now and I'm hoping to get some matching earrings. It's going to be a sad loss to the community when they close their doors.

Went here ring shopping after going to a different jeweler and being turned off by pushy sales…read morestaff. It was my first time visiting Old Sac so it was interesting visiting here and finding Skalet tucked away here. Street parking (if available) is cheaper than the garage as FYI. Howard was very welcoming and kind as other reviews noted. He also seemed very honest with fair pricing without trying to upsell. We plan to return to in the future once we're ready to purchase!