I had the pleasure of working with Abdul to sell and get advice on gold. He took his time,…read morepleasant, professional and patient. He is extremely knowledgeable in the gold and semi precious stones industry. I recommended my family. Very happy!

Met with warm greeting and professional from the employee who I believe told us his name was…read moreAbdullah. My wife and I were interested in getting a estimate on some gold jewelry we were going to sell. I felt like we got the best deal and top quality customer service.

I love coming here! You will always get great customer service and transparent pricing. They…read morepatiently answer your questions and the jewelry they have worked on for me always turns out better than expected. Thank you

My fiancée and I built my dream ring here! Best place in town and VERY reasonable. We originally…read morefell in love with a design at a big box store but I'm so happy we went with Ice Vault they were able to take the same design as an inspiration and make it better! First time going there we didn't feel pressured at all and they respected our budget. Ed built a gorgeous and sturdy ring. I'm obsessed. The only thing I would have had different was the communication of Ed. We will be back for the wedding bands once we are closer to the date! I recommend them to everyone I talk to about jewelry. 10/10

Amazing Selection as well as great pricing! Idrina was lovely to do business with. It was also a…read moreplus to be able to support a woman-owned business!

I tried different pawn shops to get the most value for a chain I had and finally I liked this place…read morethe best the owner Idrina was so nice and gave me top dollar for my chain and was able to exchange the value of my chain towards another one and paid 400 more for twice the chain thank you so much for your help and even offered to have the in house jeweler fix a cross so I could put it on the new chain since the new one was too big for the cross pendant it's a one stop shop and I'd recommend this shop to anyone trying to sell or trade up

Great place to sell anything gold, jewelry, or valuable. Friendly staff, fair pricing, and a…read moresmooth, hassle-free experience from start to finish. I'll definitely be back again next time I have gold or jewelry to sell.

I've been here many times Chad and his guys are always kite than helpful even to me I dont spend…read moremuch money here only what I make on tips buying used silver jewelry but they always helpful and courteous some of the best in the biz come sell your your unwanted gold and silver to people that are professional and more than fair and above All serve you with a smile real talk no grumpy impatient coin shop guys over here!!!!

Came here last week to sell a Gold ring and have a few other items looked at. You walk in and…read morethere is a window like you see at a bank where the only contact is a small slot to pass small items and cash through. Guy comes and asks what I needed and proceeded to tell me wasn't buying because the Smelters were not accepting anything for two weeks and he could not buy. He also added that gold prices weren't good and to wait if I didn't NEED the money. I didn't but asked for some input on what I had. He just shrugged and said, I guess I can. He only went off weight and what I told him the Karats I thought it was. He didn't want to test it or do anything else since he wasn't buying. I thought this was very poor customer service because had he spent a little more time with me, I would have returned but he seemed more bothered than anything to help me at all. First impression was my last.

By far the best experience I have had at a coin store. Great service! I could have spent a lot…read moremore time there learning so much about silver and gold. Especially for investing. Although if collecting is your shtick, this will satisfy your needs as well. Excellent price points too. Just a really knowledgeable, professional and friendly experience. Definitely returning and highly recommended. Thanks!

Excellent customer service, professional management and great choices for tools, bags and jewelry…read more I'm actually very shocked that Capital City Pawn doesn't have a 5 star rating. I've been their customer since 2008 and have never had a bad experience! Never. These reviews are crazy. As for letting customers know about their pawns that is the customer's responsibility. Secondly, they do let customers know in the mail. They try to extend your pawns if needed as well. Customers need to work with them. So to say they are rude and don't work with the customer, that is not true. As for their doors. lol. The doors are not jammed. The doors have buzz locks for safety of everyone. You ring a door bell, they buzz you in. Are we really complaining about doors? I also want to make it clear there is only one entrance and exit and that is the front of the store. If there is a back it is a fire exit and for employees only. Every single employee who has helped me with selling stuff, buying stuff, layaway or loans have been very professional to me. I've noticed professional customer service towards other customers as well. The only rudeness I have witnessed is by the customers. Sometimes customers don't like their quote. Often the customer are missing paperwork or do not have sellable goods, so they get frustrated or desperate and they take it out on the employees. As for the management, top notch!! Yes, I know what's up at this pawn shop because I've been coming here for almost two decades. I wanted to work here at one time! It looked like fun and challenging. Plus I love learning new things and helping people. Take this 3 star rating and put it in the trash! It is a 5 star store. At least this store on Auburn Blvd. is!

This pawn shop is not good they kept my jewelry (ring) purposefully with out giving me a phone call…read moreor any type of notice than tell me after my 10days is up but never made contact with me and sent me mail after saying my jewel was confiscated by them

Super nice and friendly people. Very helpful in finding jewelry for me!! They have a great…read moreselection of jewelry.

I had such an amazing experience at Frith & Bradshaw! I came in the week of my wedding, on a budget…read moreand looking for a perfect present for my maid of honor, my sister. Scott, over at Frith & Bradshaw, was so incredibly helpful and kind! He listened to what I was looking for, gave great opinions and suggestions, and a range of choices to choose from all within my budget. The shop itself has such a variety of beautiful pieces ranging from new to estate, that there is truly something here for everyone! I ended up going with a gorgeous dainty pair of pearl studs and my sister loved them. Thanks again for all of the help, I will definitely be back and recommend this business to everyone and anyone!

Had a pleasant experience selling gold. Mike and his team were courteous, friendly, and…read moreprofessional. Their prices were fair and if you're looking to sell gold, don't hesitate to visit this location.

Great price on gold exchange ! I'm a returning customer and am very happy with the customer service…read moreI received and the pricing. Thank you, I'll be back!