Excellent work, professional and reasonably priced services…read more I took my wife's fancy watch to have the band adjusted and new battery put in. It was quick and simple for Mr. Nick Thank you, Mister Nick!

Outstanding, prompt service! Took care of my watch needs very quickly! Would highly recommend…read morethis shop to anyone!

Very great experience! Quick and honest service for my watch resizing and friendly service. I will…read morebe coming back

I had the battery replaced on my watch. Not only was the service courteous and quick, but the…read morerepair cost was amazingly low! Bonus: he has a delightful collection of wall clocks hung around the place! If you need a watch repair, I happily recommend this shop to you!

Michael helped me get the best diamond for the best price. Great service and very professional…read more Highly recommend him!

Excellent service. I visited the store to have my watch strap adjusted, and the gentleman assisting…read moreme handled it promptly and with great care. He completed the adjustment perfectly and refused to charge me for the service. Truly outstanding professionalism and customer care. I highly recommend this jewelry store. I can't believe there are still people out there who would help others without any expectation. Thank you and your team.

Wonderful place to buy beautiful jewelry, everyone is so nice and go the extra mile!!read more

Really great experience here. Serena and the rest of team made fixing my chain so easy and fast…read more Big thanks to Manny for the pendant it's beautiful. Another thanks to Serena, she really went out of her way for my family, and we appreciate all the help and being so welcoming

Watch batteries replaced Very helpful…read more Very professional Will use them again Great local company

I was really excited to come in and look at wedding bands since my fiancé had my engagement ring…read moreset here and previously had a great experience. Unfortunately, the experience was very disappointing and honestly confusing. I came in with my newborn son and my mom, and after waiting a few minutes without being acknowledged we walked up to the front desk to ask for help. A staff member assisted us and showed a few bands. When I found one I liked, I asked if it could be made in yellow gold. She said she would check with the vendor and offered to clean my engagement ring so I could look at the bands with my clean ring. After a few minutes, she returned with my ring, and when I asked to try on another band, she told us she was now helping someone else and couldn't assist us further.This was surprising since she had been helping us the entire time up to that point. I was ready to move forward with purchasing a ring but never received an answer about pricing and was told no when I asked to see another option. Overall, a very disappointing experience.

I called on Christmas Eve to see if he could replace the battery on my Cartier watch. I drove there…read morefive minutes later he replaced my battery within a few minutes while I waited. He tested my battery before replacing it. It was only $25! He provided really great service and is a lovely person. Thank you so much. For those who have commented that they were surprised this location only takes cash, you are blind. It's very clear with the signage at the store they only take cash. It's not hard to always have at least $50 in cash on you for situations like this

Great experience with this store. Came in for a crystal placement on one watch and a battery on…read moreanother. Both were done within half an hour at reasonable price. Would recommend and bring more of my watches here for servicing.

Ray was awesome, changed my watch battery, and repaired the band on my Tag Heuer for a great price…read more Was in and out in less then 30 minutes, definitely a master at his craft!

Read this review! First of all, I am not totally ignorant when it comes to jewelry, but I was…read moretotally taken advantage of at Ray's Jewelry Repair. I had previously brought in a watch for a new battery and the old battery was so old that it leaked a bit. It had to be cleaned and a new battery installed. That repair was $200 cash as he does not accept credit cards. At that time, I felt it was a bit steep, but not so steep that I did return for another repair. I brought in a 14k white gold ring that had I broken in a fall, it was basically missing the band part of the ring. The band was NOT a wide band. I took that ring in at the end of 09/24. I finally called Ray in Feb or March 2025, as I had not heard from him. I asked about the repair and was told he had not worked on it and that he would call back with a quote. I did not hear back, so I called back again and I was asked about sizing. I called back with the size and was told I would get a call about the price. Finally, I got a call a couple of weeks later and was told the ring was ready. I asked him about the price as he had not called me to get an OK to proceed. Oh, he was sorry and the cost was $340. $340 to attach a new band! I told him it would be a while as I don't readily have that kind of cash sitting around. He did offer after calling me back to let me make payments. Payments for a ring that didn't even cost me $200 and for a repair that I never authorized. He then offered to drop the price to $280. This job was worth approximately $150 after consulting with two other repair shops. The final outcome/price was $240. Oh, he did offer to take the ring apart again, wish I had done that. Go there at your own risk.

I love coming here! You will always get great customer service and transparent pricing. They…read morepatiently answer your questions and the jewelry they have worked on for me always turns out better than expected. Thank you

I had an amazing experience. It was my first time getting a tooth done and it looked great. Gore…read moredid a great a job giving me a great experience