Love this place great ownership clean neat. Great eyebrow services…read more Would recommend for anybody. I got a facial too.

I've never had a facial before so I didn't know what to expect! Muna was amazing and really took…read moreher time. You have to remove all jewelry because your neck, arms, and hands will be massaged. She used Dermalogica products. Throughout the entire experience, there is relaxing spa music played and the lights are off. There is also a steamer blowing in your face (but it didn't get to the point where it was uncomfortable or annoying). Throughout the facial, she would wrap my face in a hot towel then leave and come back and/or massage the neck, arms, and hands. I had such a relaxing and soothing experience.

I came here seeking treatment for acne and purchased multiple services, including facial treatments…read moreand CO2 laser sessions. Unfortunately, I did not see improvement in my skin. During this time, I also consulted with a dermatologist and began a prescribed treatment plan. Based on medical guidance, I was advised to pause additional facial and laser procedures. Because of this, I was unable to use some of the treatments I had already purchased. I reached out to the clinic to ask about options for unused services, but was informed that refunds are not provided. I was told they would follow up, but I did not receive further communication. This experience was disappointing, as I was hoping for more flexibility given the circumstances. I recommend clarifying policies in advance before purchasing treatment packages.

Co2 Laser. The whole staff is amazing and procedure was pain free. I was nervous at first but all…read morethe beautiful ladies make you feel so special and comfortable. Thank you ladies!

After receiving laser hair removal in Korea, I was concerned I would not be able to find a place in…read moreSoutheast Michigan that would meet my expectations. Courtney and the PHR team have blew my expectations out of the water; they are a great blend of personalism and professionalism! The prices are very reasonable. The facilities are clean and kept up with. And I have seen great results with hair removal on both my face and torso. I highly recommend PHR to anyone who wants high quality, reasonably priced laser hair removal!

Had a wonderful, relaxing, refreshing facial with Jessica. She was considerate of my needs and…read moreskin concerns. Can't wait to go back for additional sessions.

I got the Diamond Glow Facial and laser hair removal. My face is glowing and I have never been able…read moreto get rid of the blackheads and texture on my nose and forehead but this did it-- my face looks like a dolls!! Bella was also so sweet. I visiting based on a recommendation and I plan to get the treatment consistently. Highly recommend. The laser hair removal treatment was fast, thorough, and easy, and the ladies working made me feel comfortable. The office was cute and I fell in love with Tucker. I will be back every time I can for more treatments!!

Kim is an amazing skin care and hair removal professional. I have been going to Kim for over 20…read moreyears. Her professionalism and working ethics puts me at ease. She knows what's best for skin regime and will work with you to develop a plan that meet your skin needs. In addition, she knows the latest techiques to keep permanent hair removal away. She keeps up with the latest trends and spaces out your appointments that work well for your budget. I would not go to anyone but KIm when it comes to skin and hair needs. I have outmost respect for her guidance and expertise as she has educated me on how to take care of my skin and hair removal needs.

5+ stars I…read moreabsolutely love Milan Laser Hair Removal in Novi! I started coming here after moving back to Michigan from Arizona, and the experience has been nothing short of amazing. I currently get treatments on my face and chest, and every visit is a pleasure. The atmosphere is calm, inviting, and relaxing from the moment you walk through the door. The nurses are incredibly knowledgeable, professional, and always willing to answer questions and explain the process. What I appreciate most is how welcoming everyone is. The ladies truly know how to make their clients feel special--they always make me feel like a beauty queen! Their warmth, hospitality, and genuine care create an experience that goes far beyond laser hair removal. If you're considering laser hair removal, I highly recommend Milan in Novi. The staff, service, and overall experience are outstanding!

Everyone here is so kind and helpful! Everything is sterile and professional. Love the results!…read moreWorth every penny!!!

I absolutely love coming here! Lindsey and Maria are both so kind and so amazing at what they do!…read moreIt is such a good and clean environment. They always make me feel so well taken care of! If you need ANY hair removal done I recommend coming here !

DO NOT GO HERE!! I visited this place for the first time two…read moreweeks ago, and it will also be my last. The experience was disappointing from start to finish, and I regret not leaving after the consultation, which was basically just a price estimate with no clear explanation. Roda was unprofessional and unclear throughout the process. She didn't even tell me how many units of Dysport she was injecting into my forehead--just quoted me $300 and did only three pokes. I thought it was odd but went ahead with it. Today, I went back for my "two-week follow-up," hoping to address my concerns about the results. I told her I wasn't happy, but instead of offering a solution, she said, "I think it's good, you don't need any more." Her response was dismissive--especially when I explained that I wanted less movement and fewer lines. It felt like she didn't care what I wanted because, apparently, she's happy with the results, so that's all that matters, right? My face, my unhappiness, but as long as she's happy, everything's fine. Even worse, during my original appointment, Roda assured me that if I wasn't satisfied with the results after two weeks, I could come back for adjustments. Today, she completely ignored that promise. The office staff wasn't much help either. When I called to inquire about my appointment, they were clueless. Please, do your research before choosing where to go for any treatments. Trusting your face to someone who doesn't listen to your concerns is a huge risk. This place did not meet the standard of care I was expecting.

I had skin care treatments before my wedding here. I was talked into a package due to it being a…read morebetter deal. I mentioned that I would not be able to use up my package before I got married and would be starting fertility treatments after. They told me no problem they would just put it on hold. I said I didn't know how long it would take to get pregnant and obviously wouldn't do the skin care when I was pregnant. I was told it would not expire. Now I called to schedule an appointment and was told I would get a call back, they didn't call. I had to call them and they informed me that they would no longer honor my package because it had been too long. I was told it would NOT expire. There was no time limit as long as they were still in business. They lied. I am out a few hundred dollars and think this is very bad business.

From the owner: Offers quality weight loss programs, Botox, fillers and non-surgical alternatives.read more

I purchased a groupon for 6 laser hair removal treatments for a large area. According to the…read moregroupon "full legs" are listed as a large area. However, upon calling to schedule my appointment I was informed politely by Kelly that the groupon is only for upper or lower legs (despite groupon listing it as a medium area) and that should I want my full legs done I would need to pay a $100 upgrade fee. She stated that it was a mistake on groupons part. I have gone back onto groupon and THE SAME EXACT GROUPON is still being listed showing "full legs" as a large area. Therefore, I highly doubt that it is a mistake on groupons part. Anyway, I scheduled an appointment and it was canceled several times. Very displeased. Tried to get a refund through Groupon but she had redeemed it despite me NEVER HAVING BEEN THERE! That is unacceptable and wrong. ADDENDUM: Kelly, this was a review I had created waaay back when I lived in Michigan but I never posted. Today I went through all my unposted reviews and posted them. THIS IS NOT FALSE WHATSOEVER. I very specifically recall all the details and everything I have written is 100% accurate and true. Unfortunately. And as you can see you did redeem my Groupon though I never saw you for treatment.

Kelly is a not professional in the way she manages her clients. While she is personable at times…read moreduring service, the way she speaks to her clients is with a superior attitude. It is not client focused care. Her services were never worth the drive to Plymouth, but I kept with it due to the package I had. Also texting appointment needs and scheduling is not professional in any way. It shows the caliber of her character, the lack of focus on client centered care and her attitude. As if the client must show her superior respect rather than a mutual partnership and care. Shotty, unprofessional and low scale environment and care. I would go elsewhere and I do. And the last time I visited her she asked me to review her because she had received poor reviews( wonder why) Well, here's your review!

First time here and loved it! Very beautiful and spacious location. They do many amazing…read moretreatments. Ardis was so knowledgeable and did an excellent assessment with recommendations for future treatments. Really knows what she is doing and her skin was amazing!! Sophie, the aesthetician was as nice and kind as she could be. I will be returning!!

I have gone to Ardis for years. Every time I leave, I feel so refreshed. Ardis is truly a master of…read moreher craft. The spa is so clean and aesthetically pleasing. You instantly feel a level of luxury the moment you walk in. The entire staff is so timely and attentive. I will not let any other spa or person besides Ardis touch me when it comes to my face. She is a godsend! She is always going to conferences and learning the latest techniques. She is the one to go to!

In the middle of getting my tattoo removed, I've only had 3 sessions so far, but I've seen the…read moreresults as each session goes on. Ryan helped make the process known, and made sure I was very aware and ok, as well as checked in afterwards. The office is very clean. Excited to get this tattoo gone, hopefully before the summer.

I'd you're looking for a tattoo removal place that is clean, professional, reasonably priced, with…read morequality work - look no further! So I'll start with...I have went to another place to remove a different tattoo and they did do well and the outcome was what I had hoped for. BUT this place is worlds apart. Technology is current, and the owner is an RN with professional experience in burn treatment. He's deeply invested in the process and very considerate of a quality, healthy outcome. Seriously, if you have a tattoo you hate, this is your place to be!