This was my first appointment with Doctor Alison Tisack in dermatology because my regular…read moredermatologist was booked until the end of the month and this location and doctor had much earlier openings. And sometimes you just don't want to wait so a different location and a little further drive can be worthwhile. After about a 10-15 minute wait I was called back into an exam room where I answered the questions by the nurse and then waited another 5-10 minutes to see Dr. Tisack. Once she came in, she listened to my description of the condition, examined my scalp, confirmed the condition, prescribed the medications needed, and had the prescriptions sent to my pharmacy for pickup. She asked me if I had anything else or any questions, I did not. Dr. Tisack has a pleasant and professional manner with patients and, in my somewhat limited experience, comes across as knowledgeable and confident.

I had a terrible time finding someone who could get me in in a relatively timely manner at all --…read moreand when something's going on with your skin, you kind want to me seen right away, am I right? After several calls to area (Royal Oak, Ferndale, Novi, Warren) dermatologists turned up nothing -- closed offices or no 'new patient appts' until July in some cases, I called Dr. Chiara's Milford office and they said he was in his Novi office that day. I made the appointment at 3:30, was arrived at 4:15 and was seen and on my way out the door by 4:45. That being said -- I wasn't rushed. I just didn't have to wait, he came in, talked with me at length, both about what was going on and some things that proved how well he knows his stuff and how long he has been doing this (30+ years). However, he seems to be completely up on new info and medicines. I'd highly recommend!

Dr Chiara cares. Done. I could leave it at that, 5 stars and with that statement.. but that…read morewouldn't be very detailed, now would it? It does sum everything up perfectly, however. My husband has been a patient of Dr Chiara's for years. After several moves (further and further away from his main office in Milford) he/we are still coming to his practice for any skin concerns we may have. We love the Novi office because it is a lot closer to us than Milford, but we just as gladly drive the additional half hour. Heck, we'd drive to Grand Rapids if we had to. Setting up an appointment is easy, and they do their best to get you in as soon as possible. Talk to Oxana (the Dr's wife) or Lisa (she's awesome) and you will receive stellar service, because both are super friendly and professional. Dr Chiara himself is patient, sweet and wonderful. He will do anything to get you better, and genuinely cares about your progress and well-being in the process.

Doctor Singer is fantastic!! I was extremely impressed with both him and his team. He even…read moreprovided his personal cell phone in case of a serious reaction to the medication.

Whoever answered the phone, they are rude as hell they don't take no cash. They do not take no…read moreMedicaid what type of insurance do you guys stay and she saw all rude. I don't know what type of business she's in, but she's dealing with patient and she don't have no patience to deal with these patient. I don't recommend anybody to go and see that doctor

A well run establishment that has been around for decades. Dr. Mahon doesn't maintain a full…read moreschedule but has quality providers working here. It is always busy. They also have Skin logics in the same office for all your skincare needs, with toxins, fillers etc. they have a wide range of services. The front desk personnel are professional and nice.

They have the rudest receptionists ever. Twice we called and both times they were rude.read more

I absolutely love coming here! Lindsey and Maria are both so kind and so amazing at what they do!…read moreIt is such a good and clean environment. They always make me feel so well taken care of! If you need ANY hair removal done I recommend coming here !

DO NOT GO HERE!! I visited this place for the first time two…read moreweeks ago, and it will also be my last. The experience was disappointing from start to finish, and I regret not leaving after the consultation, which was basically just a price estimate with no clear explanation. Roda was unprofessional and unclear throughout the process. She didn't even tell me how many units of Dysport she was injecting into my forehead--just quoted me $300 and did only three pokes. I thought it was odd but went ahead with it. Today, I went back for my "two-week follow-up," hoping to address my concerns about the results. I told her I wasn't happy, but instead of offering a solution, she said, "I think it's good, you don't need any more." Her response was dismissive--especially when I explained that I wanted less movement and fewer lines. It felt like she didn't care what I wanted because, apparently, she's happy with the results, so that's all that matters, right? My face, my unhappiness, but as long as she's happy, everything's fine. Even worse, during my original appointment, Roda assured me that if I wasn't satisfied with the results after two weeks, I could come back for adjustments. Today, she completely ignored that promise. The office staff wasn't much help either. When I called to inquire about my appointment, they were clueless. Please, do your research before choosing where to go for any treatments. Trusting your face to someone who doesn't listen to your concerns is a huge risk. This place did not meet the standard of care I was expecting.

Dr Auster IS AMAZING he was so kind and explained everything in such a manner that was easy to…read moreunderstand. He immediately was able to identify my issue and without any hesitation he was able to give me two different solutions. WOW Wow Wow thank you! My BOTOX review will be updated in a week to compare differences from other doctors I've gone to in past. 100% would recommend Dr Auster for any needs he's brilliant and kind. Be aware that the staff at the front desk are not very nice and have no customer service skills but everyone else in the office was super kind.

Dr. Auster is the best dermatologist ever! He has great nurses and great office staff. Would…read morehighly recommend!!!

I would call him the miracle worker of All Things Amazing when it comes to anything in the field of…read moredermatology. He is prompt, professional and sure knows how to make you feel good when you walk out of that office knowing you're in good hands.

So glad I found Dr Singer. He recently found 2 basal cells on my shoulder; I had no idea they were…read morethere. Fortunately he caught them early and he can remove them without the need for Mohs. I highly recommend Dr Singer if you want a thorough skin cancer screening or have other skin care needs. He has a terrific staff, and his appointments with me have always been on time.

Worst office ever. The receptionist is rude and all messes something up. I came in with an…read moreappointment but they refused to see me because I didn't have my $20 co-pay. I guess that office is really struggling with money. I had been a patient of Dr. Thomas' for 16 years and this is how I get treated. DR THOMAS DOES NOT CARE about HER PATIENTS.

Diagnosed me with rosacea which is completely wrong. I have struggled with acne since being a…read moreteenager and saw her in 2009. Now, five years later, I receive a bill from her for $24. Incompetent doctor AND front office billing.

This dermatologist's office is perfect. I am a Black woman and our skin needs are different for…read moresure. Dr. Koger and his staff understand this fully. I was in a horrible car accident and required thorough scar revision and skin care thereafter. Dr. Koger and his staff take pride in their work and make sure that my scar is cared for and doesn't take away from me living life to the best of my ability.

Omg This is probably…read morethe best doctor experience I've ever had. I was in search of a black dermatologist. That's something that's very important and actually matter for us melanated people. Let me start off with the parking lot! It's small, but not annoyingly tiny. Just enough for the building and it's located behind the building! It's located a blink after Arby's! Upon entering, the office is located toward the end of the hall. Now... I had an issue and went to Beaumont Urgent Care and well... I was misdiagnosed there (which I kinda knew) and needed to see a dermatologist. It's very calming seeing people who look like you and understand you from the time you walk in until the time you walk out. The receptionist was efficient, the nurse :-) Ms Gretchen I believe her name was made my heart smile and I'm sure she didn't even know it. The doctor (Koger) came in and didn't make me feel nervous or ashamed to be there. He listened to me and gave me knowledge as well. I highly recommend Dr Koger

I came to Art of Dermatology for melasma and was happy with how the appointment went. I had been…read moreconcerned about the uneven pigmentation for some time, so it was helpful to finally talk through it with someone who explained the options clearly. The provider discussed a realistic approach, including how consistency and sun protection can be important, rather than promising an instant fix. I really appreciated the honest and practical advice. Everyone in the office was welcoming, and the appointment felt calm and well organized. I had enough time to ask about my skincare routine and understand what changes would make sense for me. I left feeling more informed and comfortable with the plan. Overall, it was a great experience, and I would return for future skincare needs.

I have been a patient for about 2-3 years now. While the practitioners are great, I'm incredibly…read moredisappointed in some of the carelessness I experienced in medication prescriptions as well as a recent billing incident that left a very poor impression. At my last appointment, I was sold their in-house ointment that evidently contained an allergen of mine that is in my patient record and has been since I first started going there. No one took the time to apparently check before handing it off to me. I had to return on my own time in the middle of a work day to return the medication. Not to mention, when I was called for in the waiting room for my appointment, they called me by the completely wrong name (they literally called me "Jezebel", not even close to my actual name, and when I informed them, there was no apology. The tech just entered a different version of my name in my notes "so they would know how to pronounce it next time"-- incredibly rude as someone who already deals with people mispronouncing my name often.) Now I'm dealing with an unauthorized charge to my primary payment method for the bill from my last appointment, even though I had already paid them with my HSA card as soon as I received the claim from my insurance. I called multiple times to speak to a manager after speaking with billing (which was incredibly unhelpful and did not reverse the card charge as they claimed they would). No one would route me to a manager or claimed a "case manager" would get back to me (they never did), and each person I spoke to on the phone had a very poor attitude despite this being a correction on their end. I ended up emailing them with a thorough explanation of the situation, requesting reversal of the unauthorized charge and asking to see the policy/consent form which states they are allowed to charge my card without my express authorization. I received a passive aggressive one sentence email in response saying my charge would be reversed in 24 hours (with zero comment on the unauthorized nature of the charge or evidence of any policy that allows them to do so on my behalf). No apology for the inconvenience, no confirmation or proof, just one sentence reply. Extremely disappointed by the lack of professionalism and unnecessary difficulty in issue resolution from a medical care facility. I can't say I want to return after going through this.