I had been hunting for a specific, hard-to-find vehicle for quite some time, and Gia L finally…read moretracked down the exact specs I wanted. Because this model is quite rare, I was happy to skip the haggling and agreed to pay TSRP plus tax and registration in cash. I placed a deposit while the vehicle was still being built to reserve it. When the car arrived three months later, the experience became a bit of a marathon. Like most dealerships, there was a heavy push for add-on maintenance plans--which would have added an extra $12,000 to the out-the-door price--and I was surprised to see a sudden markup added on top of the TSRP. Since I had waited three months and other dealers were offering the same vehicle at TSRP, I found this frustrating. However, after some firm discussion, the team did the right thing: they removed the markup and honored our original agreed-upon price. Even though I was paying cash and hoped to be in and out in two hours, I ended up being there for nearly five. Dealing with the surprise markup and the finance office wasn't the most pleasant part of the day, but I truly appreciate that Toyota of Hollywood ultimately stood by their word and honored our agreement. Despite the hurdles in the finance office, I am very happy with my purchase and would conduct business here again. If you're looking for a specific ride, go see Gia--she's excellent!

Be careful, they WASTE your time…read more They call to make appointment for maintenance for your leased car - ensure that it's free of charge and is covered by Toyota. You show up they tell you free maintenance was for changing tires. Material misrepresentation- aka SCAM! Employees super slow and clearly hate their jobs and only do it until they find something better. I'll take my car to any small business for maintenance if I have to pay. Thank you.

Carla was 10/10! In…read moreand out in an hour. First time working with her, highly recommend.

Zoraya and Soroush and Dylan…read more We're all incredible. They made me feel at home. This is my second car with Audi BH and I will be coming back again and again just because of their professionalism and dedication to getting me the best deal.

I had the best experience working with Mauricio Trelles out of the SchoolsFirst branch in Riverside…read moreThank you again for helping me get into my 2026 Nissian kick

They should not broker vehicles that are in immediate need of repair! We had our new (but used)…read moreToyota one day. Rear hatch would not open and front axel was going out and needed repair. After paying 400 deductible, we were told we had to go back to originating deal for service. They are two hours from our location! Autoland was of NO help! BUYER Beware was their position. I Do not recommend them as a buying service.

Neil Perlmuter very much did right by us. I stopped by two weeks ago, just to look, thinking that…read moremy partner might be happier in a little Mercedes Benz GLB than the cars he was looking to lease. I just wanted to sit inside of one, kick the tires, get a feel for whether it would be worth considering or not. Neil was genuine, friendly, zero pressure, understood what I was looking to do and just relaxed, built the relationship with me on my terms. I came back a few weeks later with my partner to drive it, and he really liked it a lot... but wasn't ready to pull the trigger yet. Handshakes, business cards, no pressure, and we left. My partner said to me, "I'd really like to do business with him, he's a good guy..." We went back two days ago to see what we could work out. We had to get a little bit creative to make it all happen, but Neil worked patiently with us to make it happen, and we just picked the car up earlier this afternoon. My partner loves the little car, the transaction went smooth as silk, really had a good experience. He's already pretty much decided that when this lease ends, he'll go back, find Neil, and get himself into a 2028 GLC.

the absolute worst dealership. they increased my milage at the service department when i came in…read morefor warranty work! michael sapir

If you head towards Jim Falk Lexus of Beverly Hills and blink, you might miss it like I did. But…read moreonce you find it, you will not be disappointed! I worked with Jumber from internet sales. What an amazing and easy experience!! No moody salesperson trying to manipulate the sale. Just an honest to goodness sales master class! Thank you Jumber and all the sales team for your outstanding service! I can't believe how great it was! You make me want to buy another from you (tomorrow if I could)!!! Go to Jim Falk Lexus of Beverly Hills! You will not be disappointed!!! They even put a bow on my car!

Five-star service from Jumber! We came in looking for a specific ESE350e , and Jumber invested an…read moreincredible amount of time and effort into trying to make it work for us.We were working through a potential lease deal, and though we ultimately couldn't close the deal due to timing (our current lease still has 2 months on it), Jumper's performance was exemplary!! He was highly knowledgeable about the inventory, completely transparent with the numbers, and GENUINELY had our best interests at heart throughout the entire process. It's rare to find a salesman who treats you with the same level of respect and effort when a deal is up in the air. He represents your dealership incredibly well, and because of his efforts, Jim Falk Beverly Hills Lexus and Jumber will be our very first stop for our next vehicle. He is a tremendous asset to your team! Mary & Simon Shimrado

I have been bringing my cars to Mike for the past 10+ years, and he continues to prove why he's the…read morebest. Recently, after getting a low battery warning on my Range Rover Evoque, I purchased a new battery for $300. When I asked Mike helping me to install it, he took the initiative to test my current battery first rather than just taking my money. It turns out my battery was in perfect condition and simply needed a fault code reset. Mike's honesty and expertise saved me $800+ compared to what a Range Rover dealer would have charged. It is rare to find a professional with this much integrity. I highly recommend Mike's services!

If you own a vintage BMW or Mercedes in Los Angeles--especially one with personality, history, and…read morea little temperamental charm--you need Johann's Independent Mercedes BMW Service on La Brea in your life. I bring my beloved 1998 BMW 328i Sedan (E36 engine) here, and I wouldn't trust it with anyone else. This shop is a rare gem. Mike and his team are seasoned, deeply experienced mechanics who actually care. And I don't just mean they care about doing a good job (they do)--they care about the car. Every time I bring mine in, it feels like I'm dropping off a prize at a restoration shop. They look at it with respect, appreciation, and an almost old-world sense of craftsmanship that's vanishing fast in the modern auto world. Mike is the kind of mechanic every car owner dreams of finding: honest, direct, and completely uninterested in upselling. He's talked me out of repairs more than once, explaining what's urgent, what can wait, and what's simply unnecessary. That kind of integrity is priceless. Their prices are more than fair, especially considering the level of knowledge and care you're getting. Over the years, they've done engine work, diagnosed and fixed elusive oil leaks, tackled electrical issues like finicky door locks, and taken care of all the small things that only someone who really knows these cars can get right. Every time I drive away, I feel grateful that places like this still exist. My only complaint? They're so good--and so beloved by their long-time customers--that it's not always easy to get in. Part of me wants to keep them a secret. But the truth is, shops like Johann's deserve all the praise. They're keeping vintage German engineering alive in a city where most people have moved on. If you care about your car and want it to be seen, understood, and maintained by people who genuinely get it, this is the place. I trust Mike and his amazing team 100% with my 328i--and that kind of trust is something you don't come by often.

Dear All, I wanted…read moreto share my experience with Laandon at JLRLA. From the very start he looked after me and helped me finding my very first Land Rover. After my initial visit we communicated over texts for a number of days until we found the car I was after which was at Newport Beach. He got it for me, drove it back to LA himself. I can't thank him enough for taking the time first to answer all my questions and also made it happened so easily especially with the financing. I highly recommend this JLR dealership, and Laandon as your main contact along Cole for the financing. Thank you! BR, M.

Everything was smooth and very comfortable. Lannden, our sales rep was awesome! This guy knows the…read moreproduct inside and out , very knowledgeable. Very helpful in the after sales phase as well. All in all a great experience!

Bought my car easily and was treated very well. Thank you Rom! I was able to easily park in their…read morenew lot.

great experience with kuya romualdo veneracion. nice and very caring agent. and very helpfulread more

I took my baby, aka my BMW, in to purchase the 3-year prepaid oil change package for $249 and to…read morefind out what maintenance services were needed. Upon arrival, I was greeted by the staff, and they took photos and a video of the exterior of my vehicle. Once that process was completed, my car and keys were taken to the service area. They then provided a detailed video inspection that walked me through the full diagnostic process, showing any issues they found and highlighting items that needed attention. Unfortunately, my BMW required quite a bit of work. The dealership made the process convenient by providing a text-based system where I could review the recommendations and select which repairs I wanted completed. As a nice finishing touch, they also included a complimentary car wash when the service was finished.

This review is specifically about the service center not the dealer who have been fantastic. I've…read morebeen a Beverly Hills BMW Service Center customer for years and have always had positive experiences -- I even sent unsolicited compliments about their service advisor Justin Young just a few months ago. Always enjoyed going. This time was different. The seat belt restraint guide on my 2022 BMW 430i snapped off its track under normal use at just 15,000 miles (a third of the typical miles for a car this age). A safety-critical component failing this early is not acceptable, and I requested a goodwill repair review. Beverly Hills BMW declined without ever inspecting the vehicle or the part, and without asking a single question about mileage or usage. I escalated to BMW North America, who were responsive and professional. A corporate representative specifically requested that Beverly Hills BMW inspect the car and consider a goodwill repair. They had me come in. One person leaned into the car briefly and that was it. No real inspection, no discussion, no consideration. It was lip service -- going through the motions to technically honor BMW corporate's request with zero intention of actually doing the right thing. A safety restraint component failing at 15,000 miles on a 4-year-old car should never be dismissed this casually. I can only imagine their backpedaling qualifiers when they read this review. The lack of good faith here -- especially after BMW North America intervened and my consistent unsolicited online praise of their service in the past -- speaks for itself.

If you need service for your MBZ, I highly recommend MBZ of Beverly HIlls and specifically Harry A…read more He really goes all out to make your service experience a positive one. My service was done quickly and I was sent a video from the service technician who showed me what he did during my service. Top notch to say the least and my car was washed and waiting for me when I arrived to pick it up. Really great customer service, thank you, Harry!

Jose Ramos, service advisor is amazing! The best service department in Los Angeles/BHread more