I've been here twice and both times had issues when getting a full Brazilian. When I asked for a…read morepartial refund due to having to shave the area after I had received the service, I was told by the manager that they can't always get all the hair but that's what a full Brazilian entails. They had only offered half off my next visit but I will not be returning for a service that doesn't actually meet the criteria especially for it to be close to $100

Great service twice now. Super friendly staff, easy online booking. Clean, accurate and helpful!…read moreWill be back!

I had red brassy roots from another stylist who put me under a steamer with a hair color you're not…read moresupposed to use heat with-and went to Regina's to get it fixed. Also all over hair color fade. Alisa consulted Regina and did my roots but also pulled color through hair because it was faded. I was told if it doesn't cover I could come back by Alisa. It looked OK when I left but they have poor lighting and after 1 shampoo I saw light roots and gray at my part with a red cast at crown as well as my part as seen by a friend who is a retired hair stylist so it's not just me! I had her look at my hair to be sure. This was 3 days after I had my roots colored & color pulled through to ends. The photo with very dark brown hair is what it should be and not what I got. I went back in after calling first & Regina said I could come in. She did not sit me down and look at my hair. She never combed through. She was curt from the time I walked in. She called the stylist who colored my hair to apparently come watch as she "handled me". Regina glanced at my part and said she saw nothing wrong. She didn't look close at my hair, her mind seemed made up. I asked her a few times. No nothing she said several times. Finally I said you don't see gray HERE pointing to my part in front. She said yes but that's going to happen as your hair grows out. I said not in 3 days! I told her what I read on the brand of color's website & also what my retired stylist friend suggested: add a cool/ash color in to the mix of the 4n color desired. Regina said she would never use ash on gray hair. And she said she was a trained color expert. I didn't say that: I said mix ash ie a cool color with the other color to keep it from pulling warm Colors (red/gold/brassy) and to cover the stubborn grays that grew back after chemo. She refused to correct my hair after alisha said she would make it right if it didn't cover. I also called & spoke to Regina twice and she told Me I could come in but she clearly had no intent of correcting it or allowing Alisa to. Regina did all the talking and Alisa stood there. I finally said well I paid $150. For a root touch up and tipped $30 so I'm NOT ok with this. Regina just said sorry and was very curt/talked over me. I will never go back. My hair may be more hard to cover after chemo but she made no attempt to make it right & not how I expect to be treated. My hair should be dark brown not medium brown and not have gray still at part along with lighter color at part and crown. Lastly I could not tip with my debit or credit card per Regina's salon rules and had to Venmo Alisha her tip! I was never told a total and had to ask so I could tip her. I was told I would be emailed a receipt and never got one. **The photos with dark hair were both done after chemo. So it can be done.

My situation was in October 2020, and for the most part, I have kept it to myslef since. I am…read morereading these reviews and finally decided to let everyone know since it appears I'm not alone. I had made my wedding hair style appointment FOUR MONTHS in advance. The day of my appointment, I was 15 min early and.... LONG STORY SHORT... waited for OVER an hour with no Regina. Was told several times "She's on her way" or "She will be here in a few minutes". Eventually, I had enough of waiting around and being lied to... and had to leave. See what I'm saying here???? I had to LEAVE ON MY WEDDING DAY with NO HAIR STYLE! I was told by the front desk gal, who had been on the phone with Regina twice, that she was on her way. I found out she was at another WEDDING party's location. She had gone to them and did not budget her time appropriately. Not only was she doing the brides hair, she was actually doing ALL OF her bridesmaids hair as well! She didn't have to do that!! She knew she had to be back to her salon to do MY HAIR! She did all those other ladies hair because it was a good opportunity to make MORE MONEY!! She told me (when she called me directly AFTER I had watied an HOUR and she still was "on her way") that she didn't know she would be doing everyone's hair, and that if I came back, she'd style my hair "for free". I want to know how many brides, ON THIER WEDDING DAY, have extra 1.5 or 2 hours to wait on others??? NO ONE! Wedding days are BUSY and things have to be planned accordingly, which is why I made my appointment FOUR MONTHS in advance. At the end of the day...I had no professional hair style and had to do it myself. Needless to say...I felt like I didn't look near as good as I should have on my big day. I am still very hurt by Regina and was made to feel like I wasn't as important to her because I wasn't "worth" as much money as a full wedding party. Obviously, after reading a lof of these other posts, I can see I'm not alone in that situation. How sad.

I have thick long hair and just moved here a few months ago. Finding a new stylist is usually very…read morepainful and difficult when I move. I get lowlights, highlights and a trim every 6-8 weeks. I went to see Christin yesterday and she did amazing!!!! My color is perfect and exactly what I asked for. She trimmed my hair perfectly as well. She removed all my dead ends and kept my long layers. My hair looks so healthy and happy today. CM obtained a loyal customer today. She also squeezed me in within 2 days of calling and requesting such a short notice. That's awesome. Like I told Christin yesterday, I could tell as soon as she started touching my hair that she knows what's she's doing, and she proved it. I HIGHLY RECOMMEND!!!! I wouldn't go anywhere else. Plus, her rates/prices are reasonable which is a win-win!!!! So, stop looking and reading reviews from all the other salons. Call CM now! Tell her Gina sent you!

Christine is a miracle worker with my naturally curly hair! Excellent color specialist that knows…read morewhat she is doing! My kids love going to Cassie for their cuts and styles!

Terrific haircut. Extremely knowledgeable, professional, and pleasant. Highly recommend.read more

Victoria gave me a great mid-high fade. She had great customer service and I will definitely be…read moregoing back to her

Emma is great, she does a fantastic facial. Probably the best ones I have ever had and I have had…read moreseveral over the years and from some bigger spa places. The place is quiet, calm and relaxing. I go on a regular basis and it is absolutely worth the price.

From the owner: Inclusive, Judgment-Free Zone, Lashes, Locally-Operated, Locally-Owned, Results, Skincare, read more