I scheduled and paid for a telehealth visit with this practice for one specific purpose: to obtain…read morea referral for a colonoscopy and endoscopy based on concerning symptoms. During the visit, the nurse explicitly told me that the referral for the procedures would be processed. Instead, without any explanation, the office sent a referral for a gastroenterology consultation appointment instead of the procedures that were discussed and requested. When I contacted the office to correct what appeared to be a mistake, they refused to amend the referral. What makes the situation even more frustrating is that I spoke directly with the gastroenterology office. They confirmed they were ready to schedule the procedures immediately as soon as they received the proper referral order. In other words, the only barrier was the primary care office sending the order they had already indicated they would send. The explanation I received from the office was baffling. I was told that because I have symptoms, they would not issue the procedure referral and that I must first attend an office visit with the GI doctor. Yet in the same conversation I was told that if I had no symptoms, they would have had no problem issuing the referral directly for the procedures. That logic is very difficult to reconcile. After the office refused to correct the referral--even when I offered to pay for another telehealth visit to resolve the issue--I ultimately had to go to urgent care. The urgent care physician reviewed the situation and had no problem issuing the referral for the procedures immediately. So to summarize: the service I originally paid this practice to provide was something a completely unrelated urgent care physician was able to do without hesitation. If the policy of this office is that they will not write procedure referrals and will only refer patients for specialist consultations, that should be communicated before the appointment, not after patients have already paid for the visit and relied on what they were told during it. The end result of this experience was wasted time, wasted money, unnecessary frustration, and a delay in obtaining medical testing for symptoms serious enough to warrant investigation. Patients deserve clear communication, consistency, and follow-through from their healthcare providers. Unfortunately, that was not my experience here.

Very attentive, great care and will spend as much time talking with you as you want. Never rushed…read morevery thorough care. Everyone there is great.

Excellent staff! Dr. T is very down to earth and her knowledge in the field is top notch. When…read moreyou have a Dr that you feel actually cares for a your overall well being it's an amazing feeling!

I had a great experience with Aura MD. Super caring. Highly recommend! Great team. I would…read morerecommend to all my friends and family!

Effective care. Nurse Practitioner is very caring and pays attention to all of your concerns…read more Registration process is simple and fast. Front Desk and Medical Assistant are lovely as well!

I've been seeing Dr.Karen King for 38 years. She's a keeper. She takes her time with you, she…read morelistens to you, I can tell she really cares about me. She's very smart on knowing what will help feel better. I love Dr. King. She's a sweetheart.

I chose Dr. King after reading all the reviews. As an avid writer, I have learned how to sift…read morethrough GOOD to BAD reviews and assess my own conclusion. Yesterday was my first visit to Dr. King's office. Every segment of my visit was positive, from check in to check out. After a thorough health profile buildup, I was diagnosed and treated by Nurse Practitioner, Patricia. The whole experience was professional, prompt and thorough. They all took very good care of me. I look forward to our patient-doctor relationship for my future medical provider needs.

Regen IV has been a life saver for me. When I found this gem, I was impressed by the different…read moretreatments that they offer. The knowledge if the staff is immeasurable. I'm battling an aggressive cancer and they have gone above and beyond to help me through this journey. At Regen, the facility is always clean, smells good and they practice covid safety measures. Regen IV will change your life and the way that you feel about medicine. They will get to the source of your ailments, all while giving you the support that you need. Being affordable is another added bonus. I'm so blessed to have found them!

I had been trying to fight off an awful sinus infection without having to resort to mycotoxic…read moreantibiotics, and they totally helped me out! I started with an immune boosting IV, and then returned a day or two later for an ozone IV... AND best of all (for the sinus pressure) was the nasal & in-ear O3 insufflation!!!! Their prices are so reasonable, they reward you for referrals, AND they make house calls! They're taking super precautions during this crazy corona outbreak by limiting the number of patients to two at a time (so we are more than 6' apart inside), everyone is masked, and before they'll even confirm an appointment, they carefully pre-screen for Covid-19 symptoms and/or exposures. So keep your immune system hyper-boosted and go check them out! I promise you will love the experience, and your well body will love you for it!

Brought my daughter to get checked. I arrived a few minutes late, however, was greeted by a staff…read moremember with the ugliest attitude. Instead of professionally informing us that we were late and we had to reschedule, her whole body language appeared bothered, she came out and told us " we are closed". I asked her at what time do you close, she said at 5:30PM, mind you it was 5:00PM. I could have rescheduled the appointment since the website showed availability until 5:30PM. However, just the way we were greeted was very ugly, and gave a lasting impression.

NPs are fine but customer service is horrendous!!!! I've been trying to call all week waiting 1-4…read morehours and no human answers!! My issue is still not resolved