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    Critterex

    3.5 (8 reviews)
    Open 7:00 am - 5:00 pm

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    1 month ago

    Very respectful on the phone. More than fair estimate. I am confident their work will reflect my initial impression.

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    3 years ago

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    Critterex L.

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    6 years ago

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    Critterex L.

    Hi David, thanks for the review.

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    6 years ago

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    4 years ago

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    Critterex L.

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    4 years ago

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    Critterex L.

    Thats so great, thanks so much for the kind words. Glad we could help

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    4 years ago

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    Critterex L.

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    6 years ago

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    Critterex L.

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    ABC Pest Control

    ABC Pest Control

    (22 reviews)

    Warning to anyone considering ABC Pest Control -- save yourself the frustration and the money…read more I paid a significant upfront fee for bait box installation, plus $88/month for refill service. For multiple consecutive months, I was charged in full for refills that were never completed. The bait boxes were buried under feet of snow, yet that didn't stop them from billing me as though the work had been done. When I called to question the charges, the technician who showed up admitted he had no idea where the boxes were located -- because he wasn't the one who installed them. He promised to return and handle it. He did come back. The boxes still weren't filled. This pattern repeated for several months: charges processed, service not rendered. When I contacted the company to request credits for the incomplete work, I was stonewalled. Month after month I was told someone would call me back. No one ever did. Instead of a resolution, I received a cancellation letter -- no phone call, no conversation, no accountability. This company has a clear playbook for handling customer complaints: ignore them long enough, then cut ties. Charging full price for work that wasn't done and then ghosting a paying customer when confronted about it is not just poor service -- it's dishonest business practice. I would not recommend ABC Pest Control to anyone.

    Maybe great at pest control, know the abc's of it, but they certainly do NOT know what the red…read moresign with "stop" means. Seriously do better!

    Fleck Pest Management

    Fleck Pest Management

    (12 reviews)

    They are knowledgeable, professional, reliable, and kind. I am so grateful to have found them. I…read moreused them when I had an infestation that threatened all my possessions and my sanity. In these cases, trust is so important, where you are entrusting this kind of service with, basically, your very life. I trust and appreciate Mike and Jill and the care with which they took care of my problem. I will also add the reason I chose to work with them. The year prior, when I mistakenly thought my pet had brought fleas, I called every pest company I could think of. Every single one of them, save for Fleck, told me it was imperative they come by -- for which, of course, they would charge me a pretty penny. Mike talked me through it on the phone and said, "It sounds like you don't have fleas." He was so knowledgeable that I believed him (he was right, of course) and I appreciated that he did not even try to make a buck when every other company did. I have OCD so having a pest company you like and trust is so important, and along the way they gave me all the information I was requesting. Which, looking back, was an insane amount of information. Above and beyond, truly!

    To say I had a horrible and stressful experience with this service would be an understatement.I had…read moreone day to do a turnover between a previous tenant of 3 years and a new one arriving the following day with his pets and after being assure that they could take care of me that day I sent them the pics/information as requested and until that night at 8pm I received no reply,no answers to my numerous calls and no service.I finally recieve a response at 8 pm just saying to call them at 8am the next morning.It was an obvious disregard for the impossible situation I was in.The next morning I get more messages about them coming out then when I had already written that the tenant was arriving at 8:30 am.I was then told I would receive a 10-15% discount and also finally an apology of sorts and that the dispatcher would call me with a time for the service.Honestly,I had expected to get this done at cost after such a blatant screw up and also could'nt wait any longer for a technician from them even despite my lack of confidence.I ended up calling a different service that came out right away as an emergency service.Thisnvould have been handled so differently and with much more humility after I did everything I was supposed to and then some while they completely dropped the ball with me.I would not be afforded such leniency from my clients and had begged forgiveness of my new tenant for this fiasco despite me having no ability to correct it.There was really no excuse for this despite some of the reasons I received from who I assumed was the owner of the company.It is doubly painful when I chose them as they were a local service and I wanted to patronize an independent company with the assumption they would show personalized attention.

    Thomas Pest Services

    Thomas Pest Services

    (36 reviews)

    I had been working with a well known pest control service for 6 years and what they were doing to…read moreget rid of our carpenter bees just wasn't working Someone recommended I try Thomas and I was so impressed with the young man, Da Mere, who came out to explore the place. He saw that not only do we have carpenter bees but we also have a big problem with carpenter ants. Part of the house was being eaten away by the carpenter ants. He was very thorough and knowledgable and I changed over to Thomas. I feel much more confident working with them and am already repairing part of the house that had been being destroyed by carpenter ants that our previous exterminator never even noticed. So far, so good!!!

    Don't go here. I canceled last year and I am glad that I did. The service had gone downhill over…read morethe year before, with rescheduling due to absent employees and - the last straw- failure to replace a bug station that was full and there for 3+ months. When I told Isus about it, she argued with me and refused to fix this simple problem. I'm not paying the full price for partial work. So, I cancel, and Tanya comes to pick the equipment up and tries to lecture me on not escalating the problem and that I'd have to pay for inspection to restart. Honey, I shouldn't have had to escalate, and if I need an exterminator again, it won't be your company. Congrats on helping to sour your company's image! Too many other options around to waste time with a company that treats the customer poorly.

    Upstate Pest & Wildlife Control - Traps set.

    Upstate Pest & Wildlife Control

    (10 reviews)

    We weren't sure what it was, but something bigger than a mouse was under the kitchen. We called and…read moreset an appointment for Matt to come to the house. When I was unexpectedly home a day before the appointment, I called and Matt came that afternoon. He investigated and found the hole to the crawlspace. A trap was set and we had Bucky the groundhog the next day. Matt closed up the hole for us. When we heard it again a few days later, Matt came back. There was nothing, so we think Bucky's SO escaped for good. Matt is responsive, responsible, changed his schedule when I asked if he could come a day early and he got the critter. Pest control isn't something we think about, but when we needed it, we were more than pleased with Matt's service. Pricing was reasonable and the process was simple. We'll use Upstate Pest & Wildlife Control again if needed and we highly recommend.

    Waking up to the sounds of little feet scampering in the ceiling above us was disconcerting…read more Seeing a squirrel disappear from our roof into a hole in the soffit was a dead giveaway. It was time to call a wildlife specialist. The positive reviews I was reading for Upstate Pest & Wildlife Control were convincing enough for me to call them. They were able to schedule a visit for the next day. Jake from UPW&C (no relation to Jake from State Farm) arrived on time and assessed the situation. He was friendly, very informative, and knowledgeable. The cost for the services he proposed and explained was reasonable. He was able to set traps that same day. Jake returned after a couple of days to check the traps. While the traps had not caught anything yet, and we hadn't heard critters any longer in the ceiling, he made modifications and adjustments to the traps and planned another visit the following day. Today, after assuring that there were no more squirrels in the soffits, and no new points of entry, he removed the traps and sealed the soffit hole. (Note: one trap did have part of a squirrel's tail.) I definitely recommend this family owned business if you have problems with wildlife pests. Their entire operation is very professional and reassuring.

    Critterex - pest_control - Updated June 2026

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