Recently took up running after I figured out my form sucked and I've been doing it wrong, literally forever, and actually enjoyed running instead of landing on my heel (boneheaded mistake made for 35+ years lol) and decided to get my foot analysis to get the correct fit. Came here upon store opening on a Saturday and there was already a queue (it can get busy so be patient). Didn't wait long; So was browsing the store before I got called 5 minutes later. Matthew assisted me in getting my foot sized, come to find out I've been wearing the wrong size all my of my adulthood lol! And I knew my foot was wide and the test determined that was not a lie. Big foot alert. I got a wide foot so I need a wider toe box. He brought out 3 different options, Brooks, OnCloud, & Hokas. I ended up going with the Hokas over the Brooks (only because I like wild colors and only options available we're kind of boring, sucks to have wide feet I can't be included in on the fun color run lol) Hokas had a better colorway option available. Personally OnClouds felt very cheap to me and not natural if that makes sense? But I'm so glad Matthew was able to assist me and show me all the options to narrow things down in my head. Loved the store & the service. Would recommend anyone and everyone to come here to get your foot fitted even if you don't buy anything, it's totally free and knowledge is power! read more

Fleet Feet - Shoe Stores Near Me - Delray Beach, Florida

Horrible service!! I was asked to be put on the wait list and was totally ignored. Therefore I left and will buy online from a different company. read more

Great experience for a beginner runner looking for the right shoes. Free fitting process and it was quick. Our sales associate was very knowledgeable and helpful during the process. My husband and I both left with new running shoes that we love. Not only do they have shoes, but tons of running accessories and gels for distance. Overall wonderful value especially because the personalized fitting is free! I highly recommend if you're new to running or have ever experienced cds pain during running (it could be your shoes) read more

A friend recommended I go to Fleet Feet for a quality pair of walking shoes. I was immediately greeted when I entered the store. I was asked what I was looking for and then my feet were scanned. Once the scan was complete, the salesman reviewed the specifics of my feet while also listening to what I wanted. He brought out three pairs of shoes, which made the process easy and quick. Unfortunately, they only had one color in stock for the shoe I wanted, but I was able to order a pair online. I was in and out in under 15 minutes. The technology they use really cuts down on the time it takes to try to find the perfect shoe. read more

I'd rate Sal 5/5 however, I'd rate the other white dude w balding blonde hair a 0. I walked in and it seemed as though I wasn't taken seriously due to what I was wearing and it wasn't a very welcoming feeling. Upon talking to Sal though, it changed and he made me change my mind about not purchasing shoes from there. With his help, I found great shoes that I hope come in time for my last shift of the week and he did not seem to judge me at all even though it seemed his counterparts did. Otherwise, it was a great experience and you can get everything you need here if you're a runner. read more

If I can give this place 10 stars I would. My son needed sneakers for training. Jeremy went above and beyond to help my son. He was professional and knowledgeable. If you are looking to get comfort footwear this is the place to go to. My son found the perfect footwear to help his training and help prevent injuries. My son leaves in less than a month and Jeremy was sensitive to our needs. He deserves a promotion. I will definitely return and recommend to anyone. Thank you Jeremy! read more

I have screws & a plate in one foot & a 6" screw in the other foot so I need to try on different shoes & companies. I only wear athletic shoes now so this is my go to place and can always find a shoe there that works for me. The staff has always been great! read more

Bought shoes here from a very nice individual named Liam, smart and helpful - they never say at the register if you need to return them , must provide PAPER receipt , it's 2026 and everything is digital but because I don't have paper receipt - I cannot return the shoes that give me blisters lol - unreal policy and will never shop here again read more

This store is excellent and I have always had a good experience as I shop there a lot. I bought a pair sneakers there this week and it was a confusing transaction because I had several rewards from Fleet Feet and just that day received another holiday reward. They had trouble in the register putting in all the rewards but the store manager Alesha Walker found a way to get it done. She went out of her way to get me all the discounts I was entitled to. Special thanks to her. read more

Tried two sizes that didn't work out for me. But the exchanges were no problem and they refunded the money into my account without any hassle. read more

Great store! Sounds like an old person thing to be shopping for shoes but this place was great! The customer care was excellent- my husband and I were tended to by a guy named Alex and he was so pleasant and knowledgeable. He was also very patient with us and gave us multiple options to suit our needs. The 3-D feet scan is also amazing and the shoes are recommended based on that result. The shoes are the same prices as online and whatever is not available can be bought online and shipped directly to you at no additional cost. If you spend a lot of time on your feet, highly recommend giving this store a visit. read more

I've never been fitted for shoes, I've always just ordered online based on how cute they are and other people's reviews. I decided I wanted good walking / cross training shoes and at some recommendations came to Fleet Feet. Hannah helped me find shoes and the process was really cool! They have a machine that measures the true size of your foot and then you walk on a pad next to it that determines if your feet roll out, etc. After trying on a few pairs I went with the Brooks Ghost and couldn't be happier. They also have workout clothes and some supplements, etc. Thanks Hannah for the help! I will be back when I need my next pair of sneaks. :) read more

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I recently joined the Slow AF Run Club, and I was looking for legitimate running shoe store. Barbara greeted me as I was perusing some accessories and I asked for a gait analysis. I expected something like somebody watching me run and fro. Instead there was a technical piece of equipment that I stood on and then I had to walk across a mat several times. Very high-tech! She picked out three pairs of shoes for me to try on that would be best for my feet and the comfort I was looking for. She helped me get fitted the old-school way. I sat while she put them on my feet and laced them up. I haven't seen that in decades! Like a charm I found a fantastic pair of shoes that I'm so excited to go running in. Excellent service using technology and advice from experienced runners. It's a great shop. I highly recommend it. read more

My mother visited this establishment and was treated very poorly. She had asked the floor manager, Barbara, for a shoe in a specific size and the woman told her they did not have it and told her they could not help her. Barbara then assisted the next customer and brought out at least 12 different shoes for her to try on. My mother asked her why she brought out shoes for the customer and not her, and Barbara responded that she had brought out "women's sizes" for the other client. If it was not clear, my mother is a woman and that response makes no sense. I am not sure if Barbara is simply a bad saleswoman who takes it upon herself to decide which customers will be spending money or if she has preferences over who she decides to help. Regardless, extremely unprofessional. I don't care if my mother has an accent and was in her work clothes, your job is to sell shoes, so sell some shoes. Barbara needs to work on her professionalism and put her prejudice aside. read more

Having an issue with your feet?? I have been and finally decided to check out Fleet Feet. So glad I did. Barbara assisted me the whole process. I have a slight case of plantar fasciitis in my left foot and she walked me through a couple of tests (with analytical data to prove it). I tried on a number of sneakers and found the perfect pair for me and my needs. I highly recommend anyone to check them out. The sneakers take a lot of pressure and pain off my feet. Plus the pair I got look pretty sharp. Will definitely be back !! read more

Fabulous store with knowledgeable staff. They sized me and helped me get the best shoe and fit. Game changer for running!! I love the new shoes and they had a sale on a bunch too. Runners support this store please. We need it here in Delray Beach. They offer training groups and fun runs too. So happy I found them! read more

Worst service. Had to wait over 25mins to ask if sizes were available. They put you on a waiting list. Construct better practices to retain customers and sales. Never returning. Sad experience read more

My go-to running store for years. I just had the best visit. I needed to reassess my shoe selection for an upcoming race and training needs. I met with Joey immediately as I walked in, who did a scan and patiently and thoroughly went over at least 6 pairs of shoes that I tried on, inserts, and answered so many of my questions (from form, to stability, cushion, etc.) without hesitation. The visit took me an hour as he took the time to help me decide on what would work best for me and he was so helpful the entire time. It was refreshing to meet with a young employee with such knowledge, maturity, and professionalism. I am so pleased with this successful visit and will no doubt return to the store soon! read more

I am super impressed with Hannah S. At the Delray Beach location. I called on Sunday and she put both colors of the Hoka Bondi 7's in stock on hold for me. When I went to purchase them the next day she grabbed them from the back and patiently let me decide on which color. When I went to pay for them I explained that I should have a $15 reward based on a recent purchase. She looked at her system and my App and she agreed and honored the reward. What I found truly top notch service is that I received an email from her the next day explaining that she had researched my account and found that the wrong email was attached to my account. She reconciled the problem. I never asked her to do that for me. She is truly a gem of an associate. I will continue to purchase from this store and location based on amazing customer service provided by Hannah. Thank you! read more

Fleet Feet - Shoe Stores Near Me - Delray Beach, Florida

I went to the store when they first opened at 10 AM. Walked in and there was one employee on the phone, no acknowledgment that somebody had come into the store. Two people in the back sitting, saw that I was in the store. They also made no acknowledgement that somebody was in the store and needing help. The lady on the phone hangs up and goes in the back, comes back out and takes another call and still no acknowledgment. Guess they don't need the business. read more

Everyrhing was great. Except Barbara she was rude. The scan was good and the guy that helped us was really nice read more

Went there with friends last week and cannot believe how great the selection and patience the sales staff have and knowledge. My first experience at this store was beyond amazing but again this time was even better! Do not buy any sneaker from anyone but this place because this is so worth the trip from any where. I promise I do not know anyone personally from this store nor do they know me. But sometimes when people rave good things there must be a reason and only reason for me is to help others find the comfort and best sneakers with wonderful selections!! read more

Great shoe fit experience. My husband needed an assessment of his feet for new running shoes as his New Balance were no longer working for him. Our salesperson named Kyle was awesome. (Thay all seemed pretty awesome) He had my husband stand on the machine that is made to measure and assess the foot with an IPad readout. After that, a variety of sneakers were brought out to try on for fit and comfort. Like a kid in a candy store, they were colorful and not very traditional looking but comfortable they were! Prices were reasonable and now he became a Brooks sneaker owner. Great experience and the next pair of sneakers will have a discount as they have a frequent purchase $$ reward program. read more

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New to running I stopped into Fleet Feet Delray on a recommendation of a friend who frequents Fleet Feet West Hartford, CT. I was greeted immediately, shoe size taken and they used their stride evaluator machine on me....kinda cool. I was presented with a few options and even figured out that I need a wide running shoe. Hannah was terrific and knowledgeable, I highly recommend this shop. I found out later they have running clinics, various classes and a weekly Pub Run which I've participated a few times. This is more then a running shop, it's a member of the community. Check it out and enjoy! read more

What a great experience! I will never go back to buying shoes at regular retail locations. Starting with the assistance provided by Caroline, the whole experience was wonderful! I had been having a challenge finding a running/walking shoe that fit my foot. So, they start by having you step on a scale-looking machine that measures every aspect of your feet...heel, sole, arch, etc. It immediately provides the results and based on that they choose what shoes may fit well. Caroline brought out a few pair and from there the process began. We ended up trying a couple pair and by the end I got to choose from two that fit well. Actually, I walked out with both! Either I'll keep one or both, but have 60 days to figure it out. Notes: There's also running apparel. Overall, for every $150 spent you receive $15 off the next purchase. Highly recommend!! read more

The service at this Fleet Fleet is absolutely terrible. I recommend going anywhere else but here to purchase your gear. With there expensive pricing one would expect decent service but not here plus their attitude sucks. Extremely disappointing. Our issue has been escalated to corporate. This location lost some very loyal customers. read more

My daughter and I came to store, greeted right away by Alex. Alex did great job with access her shoe needs. Alex picked out 4 options including one from sales table and took time to have her try them on, explain why he choose the ones he choose, explain to her how they will feel different and knew by her walk before she sat back down which ones she did not like. My daughter and I were very impressed about his attention to detail, his honesty and appreciate how he was more concern with her feet, getting the right fit rather then pushing more expensive shoes as I know he prob makes comisssion.Over all we both were very satisfied read more

I have been trying to find a comfortable pair of walking shoes all winter. Heard about Fleet Feet from my doctor. I went yesterday and Dana was great- lots of patience and finally found just the right fit. I have been wearing the shoes since 9am and actually forget I have shoes on! Thank you Dana! Most important she encouraged me to wear them for a few weeks indoors and out and guaranteed to replace them if they weren't right. N.Miller read more

Excellent experience. I have issues with my feet and it's very tough to find sneakers that don't hurt my feet. They were patient and helped me find the right shoes. I am very happy and will return. read more

First time here but won't be my last . Clean environment following Covid precautions with masks on staff and social distancing . First class service by Reny who was very patient in helping find the best fitted sneaker for my wide pronated feet . After my feet were digitally scanned and gait assessed, he patiently went through 6 or was it 7 sneaker trials and a few inserts to find me the right fit. Thank Fleet Feet and Reny !! Highly recommend. read more

I needed a new pair of sneakers and Kyle scanned my foot and gave me a few options to choose from. I also found out I was wearing the wrong size shoe! Ultimately, I picked a pair of upgraded Brooks that I currently have, but it was nice to know the other options out there. He also helped me get the exact color I want online. Also, they are very serious about social distancing and keeping you safe. I will definitely be returning for my next pair of sneakers! read more

I've shopped at Fleet Feet a couple times after being referred by my mom and we both had a great experience. I didn't have any wait time either time. They listened to what I was looking for and gave helpful suggestions. I purchased several things each time and will be back. read more

I visited the Delray Beach, FL store today. Got a very personalized fitting, service from Nick, the owner. I am a heel lander so he suggested a Synchron Ortix from Karhu, plus an insert. They do take care to ensure you're in the right fitting shoe. The place is a bit pricey and they didn't seem very flexible on sales or any sort of deal (which I think they need to do to compete with Dick's Amazon, etc. Found my shoes for less online). That said, good service and I'm anxious to see if this relieves the issues I had when running. read more

As a marathoner going into my 14th year of race walking, I have been a shopper of just about every running shoe store between Lake Worth and Pinecrest. At first, I assumed this was part of a big chain and I really wanted to shop local. This is about as great as shopping local can get. The service is fantastic, as is their activity within the community. Meanwhile, Mizuno wave riders were introduced to me for the first time at the store and they were by far the best shoe I have ever used as a long-time user of Brooks. If I lived in Miami I would still go to my guys. Here? No question. This is the best store within Palm Beach County read more

Absolutely best find in Delray! Professional and courteous service. Well knowledgeable on products they sell. I felt extremely confident with the recommendations Bradley made on the shoes. I was impressed with everything...the selection, the environment and the service. I will recommend this store to all my friends! Thank you for proving that quality service and products still exist! Kudos to Fleet Feet! read more

Used to love Fleet Feet. They are very busy now, which is wonderful to see. The problem is we live about 20 minutes away and there is no way to make an appointment. Every time we go in, there is a long wait...up to 45 minutes. This time we went in, we asked if there was a way to make an appointment? In a off putting manner, Hannah, replied "no, we don't do that anymore". It turns out, she's the owner. A shoe store like fleet feet is only as good as their customer service as online is always an option. read more

Great people and service very knowledgeable and extremely helpful a very good local store people should support them

I walked in to the store today with the intention of purchasing a pair of running shoes. The store was not busy at all, maybe just a few other customers there. I was COMPLETELY IGNORED BY ENTIRE STAFF. I was not greeted when I walked in, I was never told "hey we will be with you in one moment" or offered any kind of assistance. As an avid runner, I had a couple questions and was excited to go to Fleet Feet to talk with like minded people but that was quickly ruined. Fortunately the shoe I wanted was available in my size on display so I tried it on and will be purchasing it elsewhere. I was so angry when I left and in complete disbelief. The Fleet Feet in my hometown is nothing like this one I truly can't believe what just happened today. It was like I was invisible. All I wanted to do was give you my money for a pair of $200 running shoes but I guess that's not good enough! Do NOT go to this store if you need any assistance in selecting a running shoe, you will be ignored. read more

Fast informative experience! Staff was very nice and guided me to safe Co-Vid spaced area to try on some shoes. They were very helpful in guiding me to make the right decision. Great work! read more

My husband went to Fleet Feet to purchase a new pair of shoes. We were so impressed with everything about our experience. Dana was a terrific sales person who patiently helped us select the perfect pair for him. I would definitely recommend this store! read more